Other users but admin is not able to connect to a newly created application

Hello

My customer has created a new application and only admin users have used until now. Now, they have configured the user rights to a group of people "Sales" but none of the people in this group of users are able to connect to the new application. They get the following error message: "year error occurred while processing this page.» See the log for more details. If please close the current tab and launch the application again. »

I should advice them on the phone, I have no access to this environment right now myself. The 'Sales' people are able to connect to the old application. You have any suggestions what could be harming the user the rights, roles, etc. ? And the error message refers to Essbase journal or... ?

Thank you very much for your suggestions!

PLS, check that the application is not in the section Maintenance (administration-> application-> settings) mode is default settings for newly created app

Published by: vvipirailo on May 30, 2012 21:50

Tags: Business Intelligence

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