OTP-S5100 - all the apps are GONE

I just turned on my blu - ray player to watch some Netflix, but it DISAPPEARED.  MLB.tv is GONE.  Amazon is GONE.  Everything is GONE.  I tried a factory reset repeatedly.  Unplugged.  Turn off the power.  The 'store' app isn't here, either, so I can't change anything.

I managed to solve this problem via the customer support chat (many accessories for Aiden to technical support):

-Press the button on the remote control.

-Select

-Select

-Select

-Select

It worked for me.  Hope it helps others, too.

Tags: Sony Products

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