Outlook Express hangs after a facebook message

Whenever I get an email notice that somebody posted on my wall on Facebook, I click to open the e-mail message and Outlook Express crashes.  Soluto says it's probably because of the nesplitter.ax file.  I can't locate this file on my computer.  Any suggestions on how to stop this crash?

It is a known issue with certain mail such as OE clients, given Facebook emails do not conform to the standards of the Internet.  The only way around is to read Facebook messages in plain text only.  So if you get one, before you open it, go to tools | Options | Read and verify the ability to read messages in plain text only, then you can read the message without it crashing.

You can also get my free OETool (www.oehelp.com/OETool/) program, which has a button that toggles this option of HTML / plain text.

Alternatively, you can set up a message rule that if the message comes from Facebook, then move it to another folder.  Before going into this folder to read the messages, turn the read plain text messages option.

Steve

Tags: Windows

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