OWA error on computer
I have a user who is running Windows XP Professional SP3. They use Internet Explorer 8. We're currently on Exchange 2007. For some reason any when he tries to double click on an email from owa, he gets the following error.
Information about the customer
------------------
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.6; InfoPath.1 CLR 2.0.50727 .NET CLR 3.0.04506.30 .NET; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) CPU class: x 86
Platform: Win32
System language: en - us
User language: en - us
CookieEnabled don't: true
MIME types:
Details of the exception
-----------------
Date: Tue Jan 25 15:07:09 THIS 2011
Message: Class not registered
URL:https://Name deleted to protect the innocent/owa/8.1.375.2/scripts/premium/uglobal.js
Online: 36
The call stack
----------
() sfWinOpn, 289072, toolbar = 0, location = 0, directories = 0, status = 1, menubar = 0, scrollbars = 1, resizable = 1, width = 700, height = 500
opnWin (report, iW, iH, CF, sWN, fMB)
Report = "?" AE = Item & a = Open & t = IPM. Note & id = RgAAAABc16ZRt % 2bsLTYoU811vW0k6BwD9fjPBQZk9QK7URJup7OgoAAAAAC1% 2fAABQUUwSHjuRSYYnTgyI2ovRAAfyo3hSAAAJ"
iW = 700
iH = 500
fC = 'null '.
sWN = 289072
Format = function () {var s =; for (var i = 0; I)}
LC = function () {return this.toLowerCase () ;}
startsW = function (s) {return this.indexOf (s) == 0 ;}
Trim = function () {return this.rTrim () .lTrim () ;}
rTrim = function () {(return this.replace(/\s*$/,"") ;} "}
lTrim = function () {(return this.replace(/^\s*/,"") ;} fMB = "undefined" "}
openItm (report, sNme, fCl, iW, iH)
Report = "?" AE = Item & a = Open & t = IPM. Note & id = RgAAAABc16ZRt % 2bsLTYoU811vW0k6BwD9fjPBQZk9QK7URJup7OgoAAAAAC1% 2fAABQUUwSHjuRSYYnTgyI2ovRAAfyo3hSAAAJ"
o = 0
fCl = 0
iW = 0
iH = 0
openItms (report, ctx, fCl)
Report = "null".
CTX = "undefined".
fCl = "undefined".
onNavigateVw (oE)
oE = [object Object]
feOnNav (sCtx, fCb)
sCtx = "undefined".
fCb = "undefined".
onDbClkLV()
Dump event
----------
Recordset = null
type = error
fromElement = null
toElement = null
altLeft = false
keyCode = 0
repeat = false
reason = 0
data =.
behaviorCookie = 0
source = null
contentOverflow = false
behaviorPart = 0
URL =
dataTransfer = null
ctrlKey = false
shiftLeft = false
dataFld =
returnValue = undefined
qualifier =
wheelDelta = 0
Favorites = null
button = 0
srcFilter = null
nextPage =
cancelBubble = false
x = 0
y = 0
srcElement = null
screenX = 336
screenY = 420
srcUrn =
origin =
boundElements = [object]
clientX = 158
clientY = 226
propertyName =
shiftKey = false
ctrlLeft = false
offsetX = 0
offsetY = 0
altKey = false
errorMessage = unregistered class
errorUrl = https://Name deleted to protect the innocent/owa/8.1.375.2/scripts/premium/uglobal.js
errorLine = 36
errorCharacter = 260
error code = 0
It is not account because I tried under several accounts. I don't think it's associated with Exchange because we are only having the problem on one machine. I tried at this point to reset Internet Explorer settings (leaving the default user), restore advanced settings, update of Java. The user is already an administrator on the machine.
Hello
According to Richard Harper, I suggest you post in the Technet Forum for customers Exchange (OWA).
I've included a link to the forum you should post here: http://social.technet.microsoft.com/Forums/en-us/exchangesvrclients/threads
They would have experts better able to solve your problem of Exchange client.
Sincerely,
Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
Tags: Windows
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