OWA error on computer

I have a user who is running Windows XP Professional SP3.  They use Internet Explorer 8.  We're currently on Exchange 2007.  For some reason any when he tries to double click on an email from owa, he gets the following error.

Information about the customer

------------------

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.6; InfoPath.1 CLR 2.0.50727 .NET CLR 3.0.04506.30 .NET; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) CPU class: x 86

Platform: Win32

System language: en - us

User language: en - us

CookieEnabled don't: true

MIME types:

Details of the exception

-----------------

Date: Tue Jan 25 15:07:09 THIS 2011

Message: Class not registered

URL:https://Name deleted to protect the innocent/owa/8.1.375.2/scripts/premium/uglobal.js

Online: 36

The call stack

----------

() sfWinOpn, 289072, toolbar = 0, location = 0, directories = 0, status = 1, menubar = 0, scrollbars = 1, resizable = 1, width = 700, height = 500

opnWin (report, iW, iH, CF, sWN, fMB)

Report = "?" AE = Item & a = Open & t = IPM. Note & id = RgAAAABc16ZRt % 2bsLTYoU811vW0k6BwD9fjPBQZk9QK7URJup7OgoAAAAAC1% 2fAABQUUwSHjuRSYYnTgyI2ovRAAfyo3hSAAAJ"

iW = 700

iH = 500

fC = 'null '.

sWN = 289072

Format = function () {var s =; for (var i = 0; I)}

LC = function () {return this.toLowerCase () ;}

startsW = function (s) {return this.indexOf (s) == 0 ;}

Trim = function () {return this.rTrim () .lTrim () ;}

rTrim = function () {(return this.replace(/\s*$/,"") ;} "}

lTrim = function () {(return this.replace(/^\s*/,"") ;} fMB = "undefined" "}

openItm (report, sNme, fCl, iW, iH)

Report = "?" AE = Item & a = Open & t = IPM. Note & id = RgAAAABc16ZRt % 2bsLTYoU811vW0k6BwD9fjPBQZk9QK7URJup7OgoAAAAAC1% 2fAABQUUwSHjuRSYYnTgyI2ovRAAfyo3hSAAAJ"

o = 0

fCl = 0

iW = 0

iH = 0

openItms (report, ctx, fCl)

Report = "null".

CTX = "undefined".

fCl = "undefined".

onNavigateVw (oE)

oE = [object Object]

feOnNav (sCtx, fCb)

sCtx = "undefined".

fCb = "undefined".

onDbClkLV()

Dump event

----------

Recordset = null

type = error

fromElement = null

toElement = null

altLeft = false

keyCode = 0

repeat = false

reason = 0

data =.

behaviorCookie = 0

source = null

contentOverflow = false

behaviorPart = 0

URL =

dataTransfer = null

ctrlKey = false

shiftLeft = false

dataFld =

returnValue = undefined

qualifier =

wheelDelta = 0

Favorites = null

button = 0

srcFilter = null

nextPage =

cancelBubble = false

x = 0

y = 0

srcElement = null

screenX = 336

screenY = 420

srcUrn =

origin =

boundElements = [object]

clientX = 158

clientY = 226

propertyName =

shiftKey = false

ctrlLeft = false

offsetX = 0

offsetY = 0

altKey = false

errorMessage = unregistered class

errorUrl = https://Name deleted to protect the innocent/owa/8.1.375.2/scripts/premium/uglobal.js

errorLine = 36

errorCharacter = 260

error code = 0

It is not account because I tried under several accounts.  I don't think it's associated with Exchange because we are only having the problem on one machine.  I tried at this point to reset Internet Explorer settings (leaving the default user), restore advanced settings, update of Java.  The user is already an administrator on the machine.

Hello

According to Richard Harper, I suggest you post in the Technet Forum for customers Exchange (OWA).
I've included a link to the forum you should post here: http://social.technet.microsoft.com/Forums/en-us/exchangesvrclients/threads

They would have experts better able to solve your problem of Exchange client.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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