P1102w turns off after a while. Win 7 in settings is set to never off
OK worked before the firmware update
Hi @Hugh131 ,
I see by your post that the printer turns off, even if it is set to never in the print driver since the update of the firmware of the printer. I would like to help you today.
The manual indicates default automatic setting of the time before is at 5 minutes. Page 55 of the manual. LASERJET PROFESSIONAL P1100 printer. But there is also a setting in the driver put it forever.
Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.
Power cycle the router, restart the computer and the printer.
Try again.
I would say to uninstall and reinstall the printer software, just in case where updating of the firmware affected this setting.
Uninstalling the printer software.
Install the latest drivers from this link the HP LaserJet Pro P1102w printer drivers.
If you still have any questions, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html
Good day!
Thank you.
Tags: HP Printers
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