P4J10EA #2AN: new HP notebook: all the interface does not

There's a horrible problem with my laptop newly purchased HP laptop, model: 15-ac122nx of the UNITED Arab Emirates.

It comes with FreeDos already loaded. I removed and installed MS Windows 7-64 bits of a bootable DVD. It installed perfectly. But none of my interface works: USB, audio jack, etc. except this DVD player. Also, there is no start with a bootable USB key. It does, show USB bootable drive during the first boot menu pilots and shows deliver, don't install during the installation of the GUI for Windows 7 Installation menu and stop installation. So I was forced to start with DVD player.

When I run through the Device Manager and in the drop-down list other devices : all items with a yellow icon individually say... the drivers for this device is not installed (code 28). I also sent the screen capture what it looks like.

Please help me.

Still do not understand. If you have installed Windows 7 hard disk and the screen that we are seeing with the Windows 7 installation works from the hard drive or that you run it on a DVD as a live system?

You just need drivers if that is running from the hard disk. Your laptop is officially supported for Windows 7, and we should be able to find the drivers.

Use this link:

http://support.HP.com/emea_middle_east-en/drivers/selfservice/HP-15-notebook-PC-series/8499326/model/10799595

Don't forget the OS menu drop-down and select Windows 7. There's a full menu of Windows 7 drivers listed for your laptop.

If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

Tags: Notebooks

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