P7-1234 HP and hard drive error messages.

Given that my computer was new, the hard drive has the crazy a faint sound of squeaking. The noise became louder place about 3 months ago and I get error messages. I have attatched pictures and a video of the noise. Then, about 2 weeks ago there was a power surge, and since then I've been do a "disk hard dectected or does not" message and a message telling me to check the cables. I check all the connections of the hard drive and disk and everything were ok. Since the surge, the computer is extremely slow, and the cpu load is between 60 and 100 on the first nucleus. carrots in second and third are ok and there is no response from base 4 (without load), and only 3 central units show on the windows Device Manager. I also took several photos with a thermal imaging camera and several components are hot in my opinion way (117-159 * f). Any ideas?

https://www.YouTube.com/watch?v=bvFwmiaaPMw&feature=youtu.be

Hello @herrmant,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I understand that your hard drive still makes a grinding noise, but you are not getting any errors after a power surge indicating that the hard drive is not detected and are looking for help. The problem you describe seems to be a physical problem, and I think it would be better if you contact HP Support for service options.

I want to thank you for display on the HP Forums. Have a great day!

Tags: HP Desktops

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