Paid for basic creative cloud... Now what?
I paid the package of creative photography cloud base over an hour ago, but have not prompted with all downloads or whatever it is.
What is supposed to happen after the payment goes by? Will I be notified as soon as I can download Photoshop etc.?
You need to download the installer of cloud creative file using that you can install CC applications like Photoshop, Lightroom, etc:
Windows:
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
Mac:
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
Reference:
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Tags: Adobe
Similar Questions
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Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.
Aileen,
Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
Kind regards
Guinot
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Hello, I have a question, if I already paid for Adobe Creative Cloud (including all Adobe Applications) and I installed it in a desktop computer in my office, I might as well install in my laptop at home? Or should I uninstall it in the desktop to transfer it to my laptop? Thank you
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)
-An individual account is for one person and may not be shared with anyone else
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I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?
Hi Amy
Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC
Thank you
Varun
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Paid for Adobe Creative Cloud but had to download the trial version
I just paid for 1 year in the educational version of cloud full creative adobe and downloaded on my laptop. I already have Adobe Creative suite 6 master collection on my laptop and I was not able to open creative cloud applications that I did an uninstall on Adobe Creative suite 6 master collection. Then I tried to open the creative cloud and he insisted that I have try the trial version and to be in a pinch because I loaded on my laptop needed to start the new class the next day, I downloaded the trial version. Now, I need to know how to install the creative cloud that I already paid for and to make sure it works well. I think that the newly loaded creative cloud could have a conflict with the Adobe Creative suite master 6 precedent. Is there a phone number I can get in touch with him talk tech to answer these questions and help me to get this software working.
Please visit:CC help | Applications creative Cloud back to update evaluation Mode to 2015 CC
https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
I hope this helps.
Concerning
Megha Rawat
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I paid for the full complete creative cloud - $49.99 per month - I went to open photoshop this morning and he said that my free trial version exceeded? How do I get the full apps on my computer? I paid already - I don't want to continue to use the tests?
\
The Adobe era in the Forum ID has no CC registered to it. Is - this another Adobe ID?
You can the following, if there is no billing issues:
https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
Concerning
Stéphane
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'The trial has expirΘ' even if I paid for the creative cloud?
Hello
I have already paid the creative cloud (and make every month). Is whay saying that my trial has expired and asking me to put the licensed software?Hi PrincessJasmine1,
I would ask you please click THIS SOFTWARE LICENSE. the option to connect to the next screen. Please sign, and the subscription must be activated.
Kind regards
Michael Sharma
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I had the creative cloud now for 4 months, but it says I don't have a subscription when you try to use PS, but I connect to Adobe and I do?
I have download it again and he takes me to a page where it wants a serial number, I'm something wrong or missing something?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I paid to Plan creative cloud (UN Año) fotográfico (n. º of pedido 11854470059). It s already charged on my credit card, but the products are not available on my account. What can I do to use the software?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I've updated my PS and my ps disappeared and now it says trial early when I pay for the creative cloud every month. What is the problem?
Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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Hi my former region for the creative cloud was in Pakistan. Now living in Belgium, how to change the region? I can't upgrade my plan creative cloud?
Hi Olivier,.
Please see this link for help:
FAQ: How can I change the country associated with my Adobe ID?
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Hello, I had paid for the creative but not access, with Juliette deroche sister cloud account, thank you
A cloud subscription is linked to the Adobe ID of the person who purchased the subscription
YOU can install and activate on 2 computers, but two activations cannot be used at the same time
If you give your sister your credential, you can not both use your subscription at the same time
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations may NOT be used at the same time (noted in the link above of the license)
-
I get charged $74.95 per month for the creative cloud. I am trying to cancel it, but according to my adobe account info, I'm not on a plan. How is what happens? And how can I stop Adobe to credit my credit card each month?
Kindly Contact customer you can also try: phone support | Orders, returns of trade.
Let us know if you need assistance with this.
Atul_Saini
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What is the best video card for Adobe Creative Cloud, K4000 or GTX-780ti?
Hi all
Due to the limited budget, I am looking to replace my GTX-680 with one of these cards, so here's my question...
What is the best video card for Adobe Creative Cloud, K4000 or GTX-780ti?
Thanks in advance.
Trevor Daley.
Start reading the Page Tweakers - balanced systems and then to continue reading Tweakers Page - what video card use?
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I have PC right now and intend to change apple computer this summer.
I want to download creative cloud now on my PC. But I'm worried.
What happens when I switch to Mac after 1 year subscription of the creative cloud subscribe with my PC?
Can I keep the same number of members and just transfer it to my new Mac?
Your subscription allows you to activate on two machines and they can be mixed platforms, so you should be able to have the subscription available for use on a Windows and a Mac computer.
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Install, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
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