paid for the software adobe a year ago and still no iviaram me that serial number, sndo'm hurt now who will win the pension will shut down in prejuiso...
paid to Adobe for more of a year and always did not send me a serial number, now that the annuity will end by out in prejuiso ...
I see you have creative cloud membership that does not need a serial number.
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
Tags: Adobe
Similar Questions
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I bought CS 5 for my mac a few years ago and recently bought a new computer, a pc, how do I transfer the software?
You can not... Mac programs will not install on Windows, and CS5 is too old for a swap of Adobe
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Hello. I have a big problem. I have Photoshop, Indesign, Illustrator CS4 and Flash CS5 programs. I bought the programs a few years ago and used on my Mac with version 10.6.8. Now, I have a MacBook with the latest version 10.11. I wanted to copy the programs on my MacBook to work also on this computer. I copied the folder with the programs 'Programs' and the folder of the "Library / Application Support / Adobe" on my USB key and pulled on the MacBook in the program folder and the folder of Adobe. Then I restarted the computer. When I wanted to start a program, I got with Photoshop, Illustrator, and Flash, the error 6 error message. For Indesign: "Adobe ID missing required files please reinstall missing file / Library / Application Support / Adobe / support /... / ROMAN." TXT ".» But on my old computer I could not find a record of support for the Type in the path to the Library / Application Support / Adobe. And I don't know what I have to do because of error 6. Can someone help me please? Thank you very much.
Avoid copying files from one computer to the other. It won't work. You run out of hidden files scattered around the hard drive and interrupt the licensing mechanism.
Uninstall, run the cleanup tool.
Reinstall from scratch and enter your serial number.
Download download install and Installation Help | Download and Installation Help
They will install under 30 days of testing. Enter your valid serial number to unlock the tests.
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I signed up for creative cloud like an hour ago and it's to say that my trial version has expired... @!
allow one day business (pst) for your order to be processed.
After this period, confirm your account reveals the subscriptions that you expect (and id adobe, used in the next step is the right) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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I bought a package of adobe 3 years previously, before the monthly payment thing. Need to download new cus a fix of computer... where can I fint what I bought erlyer and download again?
Hello
According to the account, you had purchase download for Adobe Creative Suite 6 Design Standard and Teacher Edition
Here's the download link - https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Help locate the serial number on your account - http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload
^ Ani
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someone from adobe can help immediately please? I've already paid for the 1 year plan and your system tells me that I have only 30 days trial
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Hello, I bought Adobe for download a few years ago and settled in on a Mac Pro. I want to uninstall on the mac and install it on a new Mac Pro. No idea how I can do?
Just download, install and activate using your serial number. You are allowed to have the software installed and enabled on both machines. If you do want to keep the original installation of backup you can turn it off by opening one of the programs and by selecting help-> Deactivate.
Here's a general link for where you can find the download links...
Download and Installation Help-
https://helpx.Adobe.com/download-install.html
If you want a more direct link, you must name the software and version.
If you need your serial number, you should be able to find it in your account Adobe online if you have registered the software when you install everything first.
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Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.
Aileen,
Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
Kind regards
Guinot
-
I have ownd Adobe Acrobat 8 Standard (serial number < removed >). I bought new about 3 years ago and have my original CD, box and the serial number. I had to reformat my hard drive and reinstall windows 7 original. Everything is OK. Now I'm trying to reinstall my Acrobat 8 legally bought and paid for, but he says that it cannot connect to Adobe to confirm my serial number and gave me only 30 days use because it is not registered.
Help, please
Post edited by: Bil Colthurst
Serial number and activation support (non - CC) https://forums.adobe.com/thread/2041990 to adjust the number of activations
If the cat person sends you back to this open forum, you are out of luck... only Adobe can help, nobody here can access the activation server
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I paid for the following year of usig creative cloud, but the product is still in the expired State
Despite I see the transaction succeed in the properties of the product. I can't open Photoshop: it
say that I did not have a license. What I can do in such situation and how I can use Photoshop now?
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
- and Troubleshooting FAQ https://forums.adobe.com/thread/1962238
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-If you have more than one email, but of course you use linked to your subscription
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
-
last year, I paid for the subscription of three years, I have used or been able to use the program, even if it was paid because I moved from the place where I myself was when I bought the program and I've lost my serial number, or can I get a refund because she was taken out of my account.
You can check under your active subscription account: Adobe ID
Serial key is not required to activate the subscription.
It can be activated using your e-mail address with which you bought the subscription and the Adobe password.
Kind regards
Claes
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I bought Lightroom 3 several years ago and have updated regularly thanks to version 5. My new MacBook Pro has no dvd player. How to make LR on my computer under my current license? I don't want to use the cloud for this subscription.
Hi dw,
You can download Lightroom 5 from the link below:
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Hello! I bought Photoshop CS4 a few years ago and more later upgraded to CS6. My Mac broke down and I am trying to install CS'A on my new mac, but I can't find the download in my adobe account
Here is the link to download Creative Suite 6 applications
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I paid for the pack of adobe PDF and I in some weird screen which shows the different products to buy. I just want to use the pdf pack to do what I need. any suggestions?
Hi jerrir58650452,
You can access your service pack pdf by using the following link: https://cloud.acrobat.com
Kind regards
Rahul -
I paid for the student package last year, but it won't download indesign or photoshop? It says trial has expired! What should I do?
Log, activation, or connection errors. CS5.5 and later versions
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