Partial printing only problem!

I'm having a problem of "pulling hair" to the subject of my HP Officejet Pro 8000 because when I go to print a story of several page of interest on the Internet, first page doesn't print at all except for a few lines without consequence and there even if all I want to print appears on the screen when I use the print preview.  My system uses Windows 7-64 bit with IE9.  This problem is more stressful for me, because so far I have not found a likely answer for her nor anyone else having experienced exactly the same thing.  Any help would be most appreciated.

There is something you can try.  Rather than delete the printer, that works fine everywhere else, you can set up another driver to use with IE9 just.  The way it works is that you point the printer on a generic printer driver that, hopefully, will not come into conflict with IE9.  You can find the instructions in this link below.  The linked document will say to use another driver, but if you have, I suggest using the Deskjet 990c printer driver.  This driver has the best chance of working.  Let me now what is happening.

http://support.HP.com/us-en/document/c01796821

Tags: HP Printers

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