Parts support

My employer gave me a robust Latitude 14.

I want the additional disk capacity using the MSATA slot and ordered them accordingly. In addition, I wanted to swap the hard drive, so I can run a different operating system. Initially, I spent 4 hours waiting and my battery waiting died of home phone. I used my cell phone, the call of the different numbers of Dell support only get transferred to another number and another person to talk to. I spent at least 10 hours to talk to officials, getting transferred and when my order has been placed for parts that they have been arbitrarily cancelled! Dell is a very dysfunctional company, it can't support their own products that are advertised as being of current products. This message is sent on the laptop that I ask, parts/support. I am very angry!

This company needs to do better!

DEREK

Hey Derek5885,

PM me with details of what you need to with your:

1 serial number of the Latitude14

2 order cancelled order number

and I'll get this sorted out for you

Thank you

Tags: Dell Laptop

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