Passport for blackBerry proximity sensor does not work

Hello world.

I just got my new passport and it's great.  But the proximity sensor does not seem to work.  When I hold my face during a call the screen stays on and sometimes I press the screen options.  And when I use the flip on for power saving option, the screen lights up as well.

everyone knows this, or am I just a loser?  Should I get reversed as it is during the first two weeks?

To close out this thread if you are experiencing similar issues please reboot your device.

For more details, please see the bulletin this KB > KB36375 The BlackBerry Passport sensors communicate is no longer with the BlackBerry 10 software. Thank you!

Tags: BlackBerry Smartphones

Similar Questions

  • I had to reset my Mac to factory settings, and when I reinstalled from my Passport for Mac, my CS6 does not work properly.  I have my driver's license

    How can I reinstall my CS6 via my license #?  I do not have my disk, but I don't have the license

    Download the CS6 products

    Mylenium

  • The fingerprint sensor does not work

    Hello, I have reset windows on my laptop and the fingerprint sensor does not work, windows recognize the sensor, but in the Device Manager, windows says there is a problem with the sensor, "this device does not work properly because Windows cannot load the drivers required for this device. (Code 31) »

    Thank you for your attention

    I finally found the problem reset the pc thanks for your attention somehow

    Good day.

  • Pavilion dv6 Validity Sensor does not work

    Hello..

    I reinstalled my Pavilion dv6-3300se, reinstall all drivers. But there is a problem. Validity sensor does not work and SimplePass Identity software is not found, even if I can find (DDK validity sensors) (default programs). I reinstalled it milion times but no use of it.

    Althouth I downloaded the latest version from the support page of the drivers on the HP website for my HP Pavilion dv6-3300se, validity sensor no longer works

    NEED HELP FAST

    Hello

    An option to try and install the latest version of SimplePass on the link below.

    http://www.EgisTec.com/websitedownload/patch/BioExcess/RELEASE7.1BUILD5.9%20BIOEXCESS7.1B5.0-HP.zip

    It is a zipped file.  If you do not have an extraction utility installed, download and install 7-Zip , which can be used to open it so that you can run the installer - just click with the right button on the zipped file, select 7 - Zip, select extract files and click OK. Setup for SimplePass located in the newly extracted folder.  Once the installation is complete, restart the laptop.

    Kind regards

    DP - K

  • HP DM4-2070US fingerprint sensor does not work

    I have a HP DM4-2070us, and the sensor does not work. I reinstalled Win 7 Pro 64 bit with all the drivers of HP and all updates from MS, but the HP Simplepass software will not recognize the drive. I uninstalled the driver and Simplepass software and reinstalled both using all versions listed for my model on the support page of the HP drivers. The drive is correctly listed and shows installed in Windows 7 Device Manager. I installed another unit of material Validity Sensor and still the same issue.

    Yes, so apparently the software downloads & driver from HP support was insufficient to restore the function of sensor of fingerprint on top a new installation. It's a machine on which someone had partitioned and formatted the drive. I cloned the drive from an another DM4-2070us with the original configuration of the software and then it worked. Thanks for the suggestion.

  • Firefox 10 for Mac - 11 installation does not work with Cooliris I have to install Firefox 10

    Firefox 10 for Mac - 11 installation does not work with Cooliris I have to install Firefox 10

    Double post please see also /questions/925441 #answer - 326583

  • Tecra A11 - 11L - fingerprint sensor does not work

    Hello
    I had a problem with my Tecra laptop. The fingerprint sensor does not work since yesterday. It also disappears from the hardware Manager. I tried to reinstall the utility, but the setup.exe will not run successfully. When I try to install the utility directly from the amd64 Directory installation will be successful, but the software is unable to connect to the fingerprint sensor. I also tried to install the original Windows image, but the sensor does not work.

    You have any ideas?

    Berst cordially
    Thunder1988

    You can try a BIOS update and set the default BIOS. If it still does not appear in Device Manager, the player is maybe defective or there is a connection problem. I'm guessing that the laptop is still under warranty, you may have to send the laptop to a Toshiba repair center.

  • WiFi link for printer EPSON-750 does not work

    WiFi link for printer EPSON-750 does not work. In spite of reset the WiFi on the printer and reset the EPSON 750 as default printer on the IMac, the connection between the iMac and the printer does not work

    Have you also tried to restart the router?

  • Software for embroidery machine Pfaff does not work

    Have a new computer with windows 7 installed.  Old program for the sewing machine does not work. Suggested that I go to creative 3D as a correction and some people say that it works with 7.  Can see some of its parts at the opening, but the main game continues to tell me that the HASP is missing (-3).  I googled until I'm crazy nearlly and have installed all the latest drivers available on the computer.  Can someone please guide me through the maze because I feel that I am close to her but not how to get there again.

    Thanks, Lesley

    Unfortunately, we have already tried the links above which I thank you for your suggestions.  Now, we will contact pfaff which I did not really expect an answer, I asked a question before.

    Again thank you and if someone else could suggest I would appreciate

    Lesley

  • Why can I no longer right click to get the NewFolder option? I realize now, there is a button for this, but it does not work.

    Why can I no longer right click to get the NewFolder option? I realize now, there is a button for this, but it does not work.

    Hello

    I understand that you are facing problems with the creation of a "New folder" option in the context menu.

    Have you made changes on the computer before this problem?

    I suggest to follow the methods provided below and we update on the State of the question.

    Method 1: I suggest you to follow the steps suggested by "Linda Yan" and check if it helps.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/9ee6ecdf-5958-4AF4-B640-c659ada57bc4/

    Registry WARNING: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see this link: http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

    Method 2: If the problem persists, I suggest you follow the steps proposed by "Linda Yan" and check if it helps.
    http://social.technet.Microsoft.com/forums/en-us/w7itprogeneral/thread/97de8a2a-12f2-4381-A409-a78f4ae551cf/
    Hope this information is useful.

  • 4clipika for satluj police (Punjabi) does not work with windows 8

    R/Sir

    4clipika software for satluj police (Punjabi) does not work with windows 8, but it works with 7 and windows xp. Please solve this problem.

    BSwakaf

    I suggest you cont developer patches or updates.  It is for the developer to make it work with win 8-not the other way around.

  • My computer crashed and I tried to re-download CS6. I have a serial number for CS6. but it does not work. I noticed that there are several versions of CS 6. Which version goes with serial number [removed]? I downloaded the stand of design «»

    I have a serial number for CS6. but it does not work. I noticed that there are several versions of CS 6. I downloaded 'standard design', but it did not work. Which version goes with serial number [removed]?

    Thank you

    Bill Heinsohn

    Check your Adobe account online.  If you have registered the software version should be shown there.

    Never share your serial number publicly... anyone can use it.

  • my laptop computer vpcsb16fg prints print sensor does not work

    I have sony vaio vpcsb16fg notebook and his impression fingerprint sensor does not work as I had sony remote India too but I was told that my laptop is having hardware problem, help and how this problem will be corrected.

    Hello Verhoeven.

    Try following the steps below and check if it works:

    Download and install the driver of fingerprints from here: http://download.sony-asia.com.edgesuite.net/vaio/downloads/Win7Original/20111Q/VPCSB/AUDFPD-00243103...

    Then, reinstall software TrueSuite software VAIO Care following all the steps here: http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1017143

    Then, try to register a fingerprint and check if it works.

    Then, perform a restore of the system to an earlier time when it worked very well: http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1003813

    Then, perform a full system recovery to restore your computer to factory settings. Restart the computer, keep pressing the F10 key continuously, press on enter key at the start of editing option, Recovery Wizard, select start and click on ignore VAIO Care rescue (if you do not want to back up data) to start the system recovery process.

    Note: It is necessary to backup all data before performing the system recovery as it erases everything from the computer.

    If the problem persists, contact Sony support team in your country to start the service: http://www.sony.net/SonyInfo/Support/

    Note: If my post answered your question, please mark it as an "accepted Solution".

  • BlackBerry App line does not work for me on 10.3.1.1179

    Hello
    Is - it still works?
    I ask because the link does not work for me on 10.3.1.1179

    I installed the nod as the link says without problems, then I downloaded and install the link on my phone. But it automatically closes when I press on it, even with Snapchat & Spotify.
    Anyone got it works on a Q10?

    MOD Edit: Edited post to reflect the new title of the topic

    Not all android applications work on BB10. I know that Snapchat does not work. Snapchat does not work, nor will they let someone else create an app to work. They don't like the BB users and do not plan to support them. Others I have not used personally so I can't say with certainty the current state for these applications.

  • Proximity sensor does not

    I own a motorola defy... a few days ago, my proximity sensor no longer works... let explain me the situation:

    every time I have place a call, the screen empties automatically until I place it on my ear and I have to use the power button to turn it on, and once I do it stays on even if I place it on my ear so I have to press the power button to turn off the screen when the call... again I thought it might be because of problems with proximity sensor , so I downloaded Android market app sensor. In the application reading proximity sensor is stuck to 1.2 in. and does not update even if I place my finger on it. My phone still under warranty should I pick up my phone for Service?

    You have a screen protector on it?

    I have one on my own and my phone is exactly like yours, but when I remove the screen protector it works perfectly.

    It's a problem so if it persists, you should take service.

Maybe you are looking for