pavalion g6: drive hard drive 1 test failed

My laptop was not able to start, so I went for the test of the system, while test drive, I got failuer id Q08DA3 - 00074B 4 - MFPX01 - 60XK03 and product ID A9V86EA #ABV

What could be the reason of this error and how can I solve this.

Please give me the solution...

Concerning

Sagar_N

The reason is that some among thousands of hard drives fail. It is a fact of manufacturing. Did you just to get a bad. I hope that you used to backup important documents of external storage.

You can try reinstalling the hard disk. If that doesn't have a positive result, then it is time to replace the hard drive with a new one and using your recovery media to recover your laptop back to the State in which he found himself out of the box.

If your laptop is still under warranty, you can contact HP and was sent for warranty replacement request to have a replacement hard drive.

Here is the support for your laptop computer portal

http://h10025.www1.HP.com/ewfrf/wc/product?cc=us&DLC=en&LC=en&product=5218323

Tags: Notebooks

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