Pavilion 1030sm m6: display device crashes repeatedly

Hi, my laptop has a display device which include Intel HD 4000 and HD Radeon 7670 M, it breaks down for no apparent reason. It crashes on different actions as go full screen on You Tube, or while I'm streaming video to the TV via the hdmi port, at the start of games (PES, COD...), when copying images on documents, etc. Display can also sometimes work perfectly for several days. When it crashes the blue screen appears on the screen with this technical information:

STOP: 0 X 00000116 (A800D23F4E0, 0XFFFFF88004564910, 0 X 0000000000000000, 0 X 0000000000000002 0XFFFFF)
atikmpag.sys FFFFF8804564910 base address to FFFFF 8804550000, DateStamp 4f4f3bda

I tried to reinstall the operating system and drivers, but it did not help. All my drivers are of this official site of the support of the HP driver:

http://support.HP.com/us-en/product/HP-Pavilion-M6-1000-entertainment-notebook-PC-series/5259226/mod...

Hi @Stef42

I understand that you are having periodic crashes normally with atikmpag.sys in a blue screen message.

A common cause of this type of problem is the hardware acceleration feature, either from your browser or Adobe.

The following methods to disable hardware acceleration in different browsers and adobe flash.

Windows 7: Internet Explorer hardware-accelerated GPU - start-up or stop -sevenforums.com

How to activate GPU 'Hardware Acceleration' enable or disable in Firefox - sevenforums.com

How to turn off acceleration hardware in Google Chrome - solveyourtech.com

To turn off hardware acceleration in Adobe Flash Player:

How to disable or enable hardware acceleration? -forums.adobe.com

Give it a try and see if it helps, just use the one that most applies to your situation.

Tags: Notebooks

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