Pavilion 2014: warranty

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• HP pavilion g6 warranty updade

  Hi I bought computer hp laptop pavilion 2149Tx last year... g6 product number: C5H82PA. When I use sometimes does turn on not just that sometimes when I do some work in my laptop automatically display is absent. Finally, I decided to get it in the store that I bought it. They called for the guarantee of HP. Because it's "always in warranty period. They said they'd send an E-mail to guaranteed CV Office include snaps of my bills and other things needing to update my warranty.

  Passing a last week. I am a university student in Sri Lanka.I cannot go to school without my cell phone. All files that have need for school is in my laptop and semester exams will take place on 18 August. So please be impeccable in order to update my warranty as soon as possible. Thank you. We hope that you will respond with a good response.

  This is NOT official HP customer service and I, like most other people on this forum do not work for HP. It is a forum for users of peer-to-peer supported for class for the HP consumer products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Response of an employee of HP represents his own opinion and not that of HP.

  Please contact HP in your country / region, via the Portal Support HP's worldwidefor assistance.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• HP-PAVILION: THE WARRANTY COVERS OS PRE-INSTALLED

  Hello

  My new system cam with Windows pre-installed 10. There was therefore no installation disc with the package. I have no backup of the OS. So if anyhing happens on my drive hard while the system is under warranty, they only replace the hard drive or they will install the windows 10 new OS for me? Also there is no product key came with my system. It's that something provided with electronic key digital which I'm not sure. But the Windows is activated. So, if I upgrade RAM, anything happens to my Windows Activation?

  Thanks in advance,

  DEV

  > (i) how to check if the recovery partition is windows 8 or 10.

  My guess is 'Windows 8 '.

  How to confirm:

  1. buy a disk from Seagate or Western Digital drive.

  2. use the software these manufacturers provide for "clone" of the original drive to the new drive.

  3. attach the clone to another computer, as a 'slave' hard drive.

  4 remove all content the largest partition (the one that contains Windows 10).

  5 detach the clone disk.

  6 detach your original disks from your computer and place it nearby, carefully and described as 'original. '

  7. fix the clone disk.

  8 start since this recovery partition

  9. what operating system offer to install?

  10 remove the clone disk.

  11 reattach the original drive.

  Or, perhaps, to look at the time stamp on the files in the recovery partition.

  If it is Windows 8, the 'average' age of files will be much older than if it was Windows 10.

  > partition (ii) the recovery seems to be total about 16GB, but the files inside it are only about 600 MB of total.

  There are a lot of 'hidden' files which is not included in this total of 600 MB.

  In addition, based on the geometry of your hard-drive, 16 GB is probably the smallest 'slice' that can be allocated.

  > (iii) if possible pls tell me the steps to create a windows 10 recovery partition.

  Beginning

  Parameters

  System

  Recovery

  to write on a 16 GB - USB - drive all the files necessary to reinstall Windows 10.

  Not a partition on your hard disk (which could fail), but a "device."

• Pavilion 2014: Wifi problem

  My laptop sometimes it just does not receive the same wifi card when I installed the Broadcom drivers. Also, there are no wifi card in the crib devie. There is no just like the wifi card in my laptop. I tried to reboot several times, but it does not work!

  Hi @davidhieu1601,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your laptop HP and issues with the wireless doesn't work does not correctly. Here is a link for troubleshooting wireless connection, if you need.

  Some say that it helps to fix this Microsoft Fix it.

  Here is a link to the HP Support Assistant if you need. Simply download and run the program on your laptop and it will help with software updates and driver on your system. It has built in wireless troubleshooting, you can run.

  I'd be happy to help you if necessary. How can I find my model number or product number?

  Hope it will be useful.

  Thank you.

• Broken bottom of pavilion dv6

  Broke down on the model dv6 pavilion. Warranty is over, to replace this part. I am of the India and the information on the product of my laptop are:

  Batch: SCNF038CN8N

  NB PC PAVILION DV6-3107AX

  Please TELL me HOW MUCH IT WILL COST to ME IN INR THANKS.

  

  

  Hi Vipin Yadav,

  Welcome to the HPCommunity, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I see that you are looking for information on the repair to the corner of your Pavilion. This corner is part of the bottom base and all this will have to be replaced. This reference is 603689-001 according to page 27 of the Maintenance and Service of Guide. I can't tell you the cost of replacement, if you are looking for these details I recommend contacting HP Total Care. Here is a link to the Page of Contact from HP for the India.

  Thank you

• Warranty period for Pavilion g6-2301AX

  Hello

  I bought this hp Pavilion g6-2301AX only today, the product comes with one year warranty. But when I check-in to see the guarantee of update on hp support assistant it shows:

  Standard warranty beginning 25/04/2013

  Date of end of standard warranty 23/06/2014

  the last control 25/09/2013

  I wonder what that means...?

  Hey

  Information on the guarantee that you see here is not correct please call hp and report it...

  They will help you get updated... you must / will get 1 year warranty...

• Pavilion 15 p158sa: Incorrect warranty start date

  Like so many others on this forum, my new laptop HP Pavilion has bad warranty start date.

  The laptop was purchased only on 11 January 2015. However, the warranty start date is 11/10/2014.

  Of course, I'd like it corrected.

  Until someone asks. Yes I can prove it.

  Thanks in advance

  James

  Hi @Jtsnr ,

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.

  Kind regards
  George

• Guarantee of the disc is still valid with expired warranty Pavilion?

  I have a HP Pavilion g7-1070us laptop with a Toshiba hard drive dead confirmed.  The laptop was purchased in March 2011, at the expiration of the standard warranty in April 2012.

  I checked the warranty of the hard drive by the Web from Toshiba site and they say that it is covered until April 2014.  However, they also say that I have to go through the manufacturer for warranty work, since it is part of the OEM.

  Is this correct?  If so, how can I get a replacement of the hard disk that is under warranty, when the laptop belonged is not?

  Thank you

  Jim

  I guess I was also trying to explain that there is no reason to be angry against HP. They didn't do anything that every other computer manufacturer did not 20 years. It's just the way the world works. Again, sorry.

• incorrect warranty status for Pavilion 15-e015tx

  I recently bought the laptop 15-e015tx pavilion with a retailer (February 2, 2014). The packaging of the laptop shows that they were shipped to retailers in June 2013.But like I bought it on February 2, 2014, my 1 year warranty should start from this day, but hp site watch "start warranty 21 June 2013 and end of warranty August 2014.And of course, I recorded my laptop on the site of hp.

  I ask HP to focus on this. Someone can contact you. Of course you have to prove what you say with receipts.

• Pavilion dv6 - official warranty need

  Hello

  I am in year 2 to have a Pavilion dv6, expiration of the 1 year warranty, but I have a 2nd year with the credit card with which I bought the laptop. They ask the official warranty. Anyone know how I can find the official warranty. I guess it would be in PDF format. Interestingly, I kept the documents with the initial purchase and a 'answers at your fingertips' and "Phone numbers in the world" are inserted, but no guarantee official.

  It is a HP Pavilion dv6t-7000 CTO Entertainment Notebook PC with product number: A3E82AV.

  Thank you

  Charles

  Hello and welcome to the HP support community.

  Check this thread.  Question has been asked and answered here before... good luck!

• my hp warranty has expired, but it was jst 11 months since 1 bought this laptop. HP PAVILION 1318AX G6

  Dear Sir, my model is hp pavilion 1318ax. I use windows 7. battery of my laptop fell down to a very weak State, it is not even give an autonomy of 15 minutes. Shows an error message everytime I turn on my laptop on battery. My warranty expired online, but I bought my laptop in December 2012, and I according to my purchase date, I still have my guarantee.

  Where are you located? You need to contact HP technical support. They are the guarantee of an expected purchase date according to when it left the factory, but the actual warranty is 12 months from the purchase at retail (probably). So if you have a warranty issue and can prove the date of purchase the warranty date can be adjusted. But not by us. We is not HP itself a few end users who answer questions. Contact HP.

• 15 - e020sa of warranty HP Pavilion Notebook PC product number E0Z62EA

  Hello today I gave my laptop down the stairs and my screen is not cracked on makes it sound cracked in some way, I can't use the screen from now its all black white and even typing this out from outside but inside the screen the sscreen phone vibrates inside if I touch the screen with the fingertips ym I see as a purple color as if it liquid inside that move
  
  info on my laptop, I dropped it down the stairs and in the middle of the back of the screen, press the corner of my astairs as causing a rash all inside the scren bare in mind its not cracked somehow outside the screen, I use my TV connected via hdmi this is how I do that I'm talking through , so there is nothing else with the laptop he just took a blow on the back, I wonder is this Treaty as below I have guaranteed with it I really hope it's covered or his book 400 + down the drain thanks for any help!

  Warranty status covered by the warranty category end date of factory warranty 2014-11-16 (YYYY-MM-DD)

  Hello

  Hello:

  Unless you have obtained the extra accidental damage coverage, let it drop your laptop probably is not covered by the standard HP warranty.

  However, since this is a forum of consumer to consumer, no one here are qualified or authorized to discuss the terms of the warranty.

  Please contact HP technical support to the country that you live on the link below and report the problem.  Call the phone number for PC consumers.

  http://welcome.HP.com/country/W1/en/support.html

• HP Pavilion 15 t-bc000: warranty Checker displays the incorrect Date of expiry

  I bought a new Pavilion laptop and received on Monday (September 12, 2016). When I customized it I chose
  HP 3 years against accidental damage with 3 days on-site Pavilion Notebook Service to go with it. Monday in the end, I noticed that HP has only 1 year what guaranteed manufacturer attached to it. I made MANY phone calls between yesterday and today, and no one is fixing the issue. they stop of me yesterday that the problem is solved and I would see that he fixed on the Web site "in a few hours. It was suspiciously afternoon when I was told this. I waited at least 5 hours to check out the website and it always says that I have a 1 year manufacturer warranty. Then I checked again today, and he said even 1 year manufacturer warranty.

  If you look at my order details it says that product number is ABC (edited for security reasons). If you press fn + ESC or look down the system there say the number of product is XYZ (edited for security reasons). It has the serial number for the TWO serial numbers. I don't know if that's the issue or what. I need this problem in case I need it, and it seems that nobody knows how.

  HP Pavilion 15 t-bc000 CTO Notebook PC (ENERGY STAR) (Windows 10 Professional) /HP ENVY TouchSmart m7-j020dx Notebook PC (ENERGY STAR) (Windows 8.1)

  After many phone calls and 2 hours later, I got my landline number

• HP Pavilion AIO 23-q010in: get the drive recovery during the warranty

  One of reinstall drive does not... so get another set drive recovery during the warranty period...?

  You will need to contact HP directly to get an answer to this question.

  @VENKAT_RAAJ

  The web supports the portal for your desktop PC is at the following ADDRESS.

  https://support.HP.com/in-en/contact-HP/product/HP-Pavilion-23-q000-all-in-one-desktop-PC-series-%28Touch%29/7902091/model/7941017

  It is the support of equals forum and not a business unit of HP.

• HP Pavilion dv6-WQ685UA #ABA needs a main battery replacement and is still covered by the warranty.

  Hello

  My HP Pavilion dv6-WQ685UA #ABA needs a main battery replacement and is still covered by the warranty.

  I always thought that this laptop can't run then 1 hour unplugged but still ran about 30-45 minutes before the battery is discharged (recommended HP). A few days ago I received this message when starting upwards:

  Main battery

  Failure ID-U360G0-000624-XD0002J-C0DL03

  Product ID-WQ685UA #ABA

  Replace the main battery.

  So here I am. How do I get a new battery, sent me? Thank you!

  Hello:

  It is a forum of consumer to consumer.

  Nobody here help you with warranty issues.

  You will have to contact HP support support.

  Contact HP on the link below for the country you live.  Select the option 'technical support after purchase.

  http://WWW8.HP.com/us/en/HP-information/summary/WW-contact-us.html

  Paul