Pavilion 500: Hp Support Assistant update problem

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• HP6267c Support Assistant update problem

  HP6267c with Windows 7, Norton 360, Acronis True Image

  HP Support Assistant was working properly until I have been offered and accepted a Support Assistant update today. Now, I can't go in front of the opening screen. Clicking (gray) next, setting, either about has no effect. I've uninstalled and reinstalled the latest version several times, including the use of Microsoft Fixit for uninstall.

  I worked on a "blue screen" kick this PC, and sometimes it can only be started in Safe Mode, although it works normally now, if these problems may be related.

  Hello again hp6267c,

  Thank you for responding to my post, I'm glad to hear than the update of HP Support Assistant solved at least one of the questions. I'm you provide a document from HP support: Windows 7, Vista, XP Product Activation, which will explain how to reactivate your Windows 7 and why it is you are being invited for this key. You want to do before you get locked out.

  Now the update solved your HP Support Assistant may have solved the BSOD problem as well. If you still get this question once please re-post for additional assistance to be resolved.

  Thanks for posting on the HP Forums. Have a great day!

• HP Support Assistant update problem

  HP Pavilion dv6-2155dx laptop

  Windows 7 operating system

  .

  I was up later than usual night and the computer was always after midnight. It is usually out before this date. I think that the HP Support Assistant has been programmed to do a tune-up once every two months to 23:00 or 12: 00 but did not a update for a long time because I turn off the computer before the scheduled time.

  .

  The HP Support Assistant started a tune-up as expected but is still running. In my view, it has begun on 28/07/2012.

  HP Support Assistant says "Tune up underway". Happened for several days and don't quit. Until today, he said it as to defragment my hard drive.

  How can I stop and see the results. TS?  All I can find is a list with checkmarks.  There is a red X with the line that indicates.

  Help, please. Thank you

  Cyndi

  {Information}

  Hello

  Unit stop will cause any damage to your device. You can uninstall HP Support Assistant, and reinstall the battery pack closing does not work.

• Pavilion A7F22AV: HP Support Assistant problem

  I download the latest version of HP Support Assistant. This is the version 8.1.52.1. For unknown reasons, a yellow exclamation point is on the question mark icon blue HP Support Assistant updates the day I planned the HP and messages. I know from experience after which means I have to open HP Support Assistant and decide on something. I watch the action log and messages and there is nothing to comment on, and I see no update has been done.   The only way I can get rid of exclamation point on the icon question mark HP Support Assistant is to RESTART my computer. What is causing the exclamation on the HP Support Assistant icon?

  Drumman2, welcome to the forum.

  If you have enabled for Messages and updates and there is nothing available, I suggest you uninstall HPSA and install the version appropriate for your computer from here.  It is possible that a problem has occurred when you installed it.  I've seen this kind of problem before.

  Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

• HP Pavilion p6 - 2220t: HP Support Assistant update 11/20/2015 causing several event ID 3 warnings

  HP Pavilion p6 - 2220 produced t NumberB3F79AV #ABA

  Windows 7 Home Premium 64-bit Service Pack 1

  Windows Firewall and Microsoft Security Essentials

  HP Support Assistant 8.1.40.3

  HP Solutions Framework 12.0.30.219 Support

  Since HP Support Assistant updated on 20/11/2015, which has also updated HP Support Solutions Framework on the same day, I get several event ID 3 warnings in Event Viewer on my Pavilion Desktop.  Everyone can repeat 2 or 3 times when the computer is started or wakes.  There are 66 warnings until 6 days.  All come from HP health Active.

  Log name: Application

  Source: HP health Active

  Date: 25/11/2015-22:48:55

  Event ID: 3

  Task category: no

  Level: WARNING

  Keywords: Classic

  User: n/a

  Computer: PC - 1

  Description:

  COM exception running a command GET Casl Diags.PostCodeError = [NO SPECIFIC CASL = 0 x 80041002]: Exception from HRESULT: 0 x 80041002

  ****************************************************************************

  Log name: Application

  Source: HP health Active

  Date: 26/11/2015-05:06:13

  Event ID: 3

  Task category: no

  Level: WARNING

  Keywords: Classic

  User: n/a

  Computer: PC - 1

  Description:

  COM exception runs a command EXECUTE Casl Diags.ThermalDiagnostics = [NO SPECIFIC CASL = 0 x 80041002]: Exception from HRESULT: 0 x 80041002

  ***************************************************************************

  Log name: Application

  Source: HP health Active

  Date: 26/11/2015-05:05:36

  Event ID: 3

  Task category: no

  Level: WARNING

  Keywords: Classic

  User: n/a

  Computer: PC - 1

  Description:

  COM exception running a command GET Casl EmbeddedController.AuditLog.JSON = [NO SPECIFIC CASL = 0 x 80041002]: Exception from HRESULT: 0 x 80041002

  I know it's just a warning and it doesn't seem to affect the performance of my computer that I can say, but I would like to know why it's happening.

  Well, I found the task that updates HPSA in Task Scheduler.  I disabled it by using the Properties window.  On the chance someone may be interested, I'll post how it turns out.

  I hope that I can now keep the HPSA listed for my computer with no additional alert to update again HPSA that generates several warnings and is not compatible with my desktop computer Pavilion p6 - 2220t and/or Windows 7 sp1 64-bit operating system.

  This disabled the HPSA update only not any other.  It seems to be a standalone update for HPSA.

• HP Support Assistant - update for Ralink August 2013

  I posted this under the hardware because it's the Ralink WiFi card, but the problem is an HP support Assistant update then maybe I should have posted here in the software.  Thought I'd try again; no answer on Forum hardware.

  13/11/2013-19:46

  Hello mpw101

  If I understand correctly, you have a desktop PC HP Pavilion p6 - 2220t CTO and run the Ralink SP62055.exe? I have no idea why the Support Assistant recommend this update because it is to the computers of Business model and not your computer. I recommend that you follow the instructions below.

  Step 1. Download this driver to your computer

  Step 2. Go in Device Manager

  Step 3. Right-click on the Ralink Wireless and uninstall (check that you delete the driver when prompted)

  Step 4. Double-click the file you downloaded and install it as it's the right driver Ralink for your computer

  This should solve your problem. Thanks for posting on the HP Forums. Have a great day!

• HP CoolSense disappeared after Hp Support Assistant update

  Hello

  Today the software "Hp Support Assistant" update itself. After this update, I've lost the ability to open a program I used on a daily basis to reduce the noise of my fans: "Hp Coolsense. It is really important for me to control the temperature at wich fans are beginning to increase their rotation, since sometimes I may need a quiet computer, like when im on a school library.

  Thank you for your time.

  Rat... technical term.  Must be the wrong one for your system.

  Ok...

  • Look in your recovery Manager - under "Immediate assistance" > Software Installation

  Find the package here and see if you can load it from the Manager.

  Using Recovery Manager to restore the software and drivers (Windows 7)

  • Search C:\\SWSetup - might be in a folder called HPCOSE?  There may be a configuration file for it to reinstall.

  I'll see if I can find another patch / install the package and I'll post back if I find it.

• HP Pavilion: recommendation of HP Support Assistant update

  Hello

  HP Support Assistant recommended (today) I installed "RealtekRT28723BE/RT281882EE Wireless LAN Driver udate. Have you tried a couple of times and each time I end u without connecting to the net - had to use a restore point for come back to where I was so I used the WiFi AC. I like to keep things up-to-date on my laptop, so I was wondering what I should do to get this recommended update loaded and still have WiFi connectivity?

  TXS

  Okay, I think that the problem is that, as you update the wifi driver using wifi, the connection falls at a point and corrupts files. so my sollution would be to try to download the driver out of his HP and install it "without having to be connected. Here is the link to download the driver

  http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72517.exe

• get the last error of coming to the g4 pavilion 1210 hp support Assistant to laptop

  1. product name and number of :

  Pavilion g4 laptop 1210se

  2. the installed operating system:

  Windows 7 home basic 64-bit

  
  

  3. error message:

  (get the latest hp support assistant) the error appeared in the hp support assistant

  When I click and install the update it doesn't effect in case of error.

  4. all changes made to your system until the problem occurred:

  None

  
  

   

  Hello

  Try the following.

  Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Then, if you do not have an extraction utility installed, download and install 7-Zip.  Please note that If you have a 64-bit installation, download and install the Installer x 64 64-bit .msi on the link below.

  http://www.7-zip.org/

  Then, right click on the HPSA installer you download earlier, select Extract 7 - Zip, select the files, and then click Ok.  The newly extracted folder, right-click on UninstallHPTCA and select "Run as Administrator" - you may well see no progress of this attempt uninstalling, then leave the laptop at idle for a good 10 minutes before restarting it.

  When Windows has completely recharged, run Microsoft 'Fixit' on the link below again before trying to install the new version of HPSA...

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Kind regards

  DP - K

• HP Pavilion 500-141ea: which recommended update BIOS to use?

  I have desktop PC HP Pavilion 500-141ea, bought 2014.03.27 not produce. D7D35EA #ABU.

  Manu of motherboard: MSI, model: 2AE0 (P0). Current BIOS is what FRIEND 80.35 dated the 2013.07.10

  Win 10 (64-bit)

  Online support suggests that this office should be updated to versions...

  (1) update BIOS of desktop PC for the consumer HP Rev.A 80.52 (SSID family ROM 2AE0) 5.1 MB 12 November 2015

  (2) HP Desktop system BIOS Update for the models of PC PC 2013 HP Pavilion 500 - axx (with a ROMA 2AE0 family) 80,51 Rev.A 2.9 MB November 4, 2015

  How will I know that I should use?

  Greetings,

  80.52 is the last and will include the previous update revisions.

  Download the update manually. Do not use the HPSA.

  See you soon!

• Two Pavilion computers: HP Support Assistant Server error

  Two Windows 10 machines fully patched and works perfectly.  It is three months, the other four months old and up to date to win 10 version 1511.  HP Support Assistant worked very right up until two or three days ago.

  On both machines, if I check the version of product updates, HPSA scans for a minute or two and then warns the following-'server connectivity issues were found.  Please try again later. "If I have HPSA will search for messages and updates, nothing happens except that the analysis runs and runs indefinitely.  If you stop the scan, closed HPSA but then re - will not open unless the computer is restarted.

  HP may have a server problem, judging by some of the other jobs on HPSA and scanning.  However, this type of problem has developed before (years), and that could be a problem of jamming one of the newest latest updates Windows or Windows Defender antivirus definitions.

  I haven't the time to uninstall the updates to solve problems.  I leave alone HPSA and see if that sorts it.  If this isn't the case, HPSA can always be uninstalled.  You can get updates from the driver through Device Manager.

  Very busy at work.  I'll check in a few days to see if someone has something new to report.

  Dave

  Just ran Support Assistant on two pavilions.  Connected to the server to check updates and device updates and messages.  Worked well.  In my case, the question seems to have been resolved - to that for now.

• Pavilion 500-304nd: failed to update the BIOS

  The HP Support Assistant keeps present me BIOS update SP70148, version 80.20Ap1. Even if I see no notice of this, it seems that the update has actually not every time after you download and install the update (black BACK box opens and closes) and subsequent automatic reboot. I also tried to use the download of your support pages, but nothing helped.

  Please notify. Thank you!

  We are aware that there is a problem with this update on the motherboard S of Memphis.

  I advise you when updating fixed or replaced.  Please be patient.

• Message boot fail and OS recovery, HP Support Assistant updates fail to install

  Product has 10, 64-bit windows.

  Before that I got the operating system, when the wizard of Support HP told me that there are updates for my laptop, the updates worked OK.

  Laptop suffered a spontaneous failure to start.

  The only solution I could find was to restore the operating system from the recovery partition.

  However, since I restored the operating system, the HP Support Assistant always warns me that there are updates for my laptop.

  However, after recovering OS when they download, updates now always failed. There is no error code.

  Quote

  Complete installation

  Installation failure

  Intel Bluetooth driver for Windows 10 x

  Endquote

  HP Support assistant, then returns to tell me there is an important update - of course, this is the same update that has failed, and Yes, I tried several times, each time with the same result.

  I never had this problem with Linux.

  GRRRRRRRR!

  I'm done contact HP Support. They gave me with a link to download the update manually. I still have to do that.

  If this does not work, I'll come back to them.

• the upgrade of windows 8 at 81, will be hp support assistant update drivers before you start

  I recently bought fancy m7 j020dx 17 running windows 8, I thought it would make more snse upgrade to windows 8.1 before I install other software and other.  It's not not clear to me if hp support assistant will detect if the drivers I have are all of this to date.  can anyone tell me for sure?  Thank you!

  KevinOr

  Do not use HPSA to 8.1 Windows Installer driver, many system had an accident with the update of the Bios on HPSA

  Download the Bios and the driver manual

  before you start the windows 8.1 update

  Uninstall the Virusscanner and install the new Bios

  http://ftp.HP.com/pub/SoftPaq/sp64501-65000/sp65000.exe

  Download the other drivers from here

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4158&LC=en&cc=us&DLC=en&sw_lang=&product=5447327#N2074

  If you have a problem after installation

  Delete restart driver Intel HD and install the new

  Read the instructions of Windows 8 to 8.1

  http://support.HP.com/us-en/document/c03847367

• HP Support Assistant update 11/15/2012

  I made an update to HP Support Assistant, and after I restarted, he asked if I wanted to keep quick access? in my taskbar. I said

  Yes, but there is no back entrance. How can I get that back?

  Hello

  I just checked the link and it seems to work, so it is possible the site had problems in the last attempt it.  See if it works now, as uninstalling HPSA by using the "Fixit" can correct possible registry and configuration problems.

  Kind regards

  DP - K