Pavilion ab220tx: System reset Windows 10 stuck at 45%

I did a system reset with the ability to clean all the disks. It went smoothly up to 45%, but now he is stuck there for about 4 hours. What should I do?

arpanbiswas97

Hello;

Let me welcome you on the HP forums!

Because this laptop is equipped with preinstalled Win10, I assume that it is still under the original HP warranty.

While this PC is still under warranty, contact HP customer care directly so that they can put you in contact with HP Technical Support to see what they can do on the diagnosis and repair of your machine remotely.

I did recently, and HP technology was able to remotely access my PC on the Internet and to make the necessary repairs.

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

If you have difficulties to find a phone number, then try: 1 (800) 474-6836

Good luck

Tags: Notebooks

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