Pavilion dv5 2048la: not working touchpad (keyboard/mouse) and port usb but turns on properly
I started to clear some files in the main C: files then the touchpad did not find the (ordrivers of controllers) and I used a usb mouse. But now this does not work since the only time where that I turned off the computer and then when I turned it on it has stopped working also. Even if I have to do something more professional, I would like the answers. Also CD rom does not work a long time ago. Help, please
Hello;
Let me welcome you on the HP forums!
I hate to be the bearer of bad news, but you are in a really difficult situation that's going to be almost impossible to fix.
First, there are the ways, if you have the Windows installation media, to repair missing system files - but you probably don't have that, and even if you did, your optical drive would have to work in order to be able to read the media.
Second, you may want to restore your PC to its original state using HP recovery media, but there are two problems with this: (1) HP stores not more to your PC and your optical drive would need to work in order to use it (2) is a set of a DVD and a CD.
To restore your PC to the operating status, you'll need to be able to start using Windows disc media. One way that COULD work is if you use an external DVD/CD drive plugged into a port USB - but for this to work, your PC must be bootable (1) and (2) be able to boot from USB. IF these two are not true, then you can not restore it - the way it is.
Here are a few troubleshooting steps when your PC won't start - you can try them and see if everything works: computer won't start (Windows 7, Vista, XP) | HP® customer support
Maybe something in this package of measures will work.
Good luck
I'm a volunteer and I do not work for, or represent, HP.
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