Pavilion Dv6 3138 Sh: Pavilion DV6 3138 Sh Led flashes, screen black

Hello!

I have a HP PAvilion DV6 3138 sh for laptop. I turned off in Sunday night and Monday morning I couldn't turn.

Black screen and Caps lock flashes, but I don't know how many times.

Can you help me what is the problem? CPU, Vga etc. The HDD Led lights up orange continuously.

I tried the hard reset, but nothing has changed.

The laptop is 5 years old.

Here's a video about the problem.

https://www.YouTube.com/watch?v=-kvcn7WsCt4

Thank you!

Hello @Peter800121,

Thanks for the quick response!

That is right.  This type of Flash code indicates a problem with the central unit.  You can contact the HP support by phone for additional options.  Please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Please let me know if this information has been helpful by clicking the thumbs up below.  If this post has solved your problem, then please click accept as a Solution.

I hope this helps.

Kind regards!

Tags: Notebooks

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