Pavilion dv6 problem

Hi I have a big problem with my computer hp pavilion dv6-3143sa laptop.

I put it in a store and they told me it was a card mother/cpu problem and they could not source of parts. I managed to get the parts. I put the motherboard first, but did not work. I then added the cpu and put on thermal paste, but still did not work.

My laptop will continue to power on but I always get a black screen and a blinking light on the caps lock button.

Any help on this would be very welcome

Hi again bracklapiper,

It is good to hear from you again!

Since you have already replaced the CPU, and it indicates that the processor is the problem (yet), I recommend you contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

I hope this helps!

Concerning

Tags: Notebooks

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