Pavilion G6-2210SA: USB3 HD is recognized as a single USB2 device

I have 2 x 3 USB backup drives that show only 2 USB and yes I use the ports on the left side.

Device Manager displays USB 3.0 eXtensible Host Controller works properly and that it uses a MS pilot 6.2.9200.16656 in date 28/06/2013.

Any help really appreciated, David

I managed to fix it with the utility software, I think that it was installing the Replicator 3 USB software.

I also updated the BIOS.

Verification of the HP update did not correctly telling me that everything was up to date, when it clearly wasn't.

Tags: Notebooks

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