Pavilion G6 t - 1B 00: Synaptics touchpad stopped working on my HP Pavilion G6 t - 1B 00

I uninstalled and reinstalled directly from the HP page for this laptop and still can not get the touchpad works or even see in the control panel.

I use a mouse external HP wireless for now, but would like to have the key back from work.

Help, please

This is the name of the driver file I downloaded: sp55042

Hi @badams182

Welcome to the HP support community. I saw your post about the problems with the touchpad. At this point based on the troubleshooting you have already tried, it's either a hardware issue or the TouchPad is disabled. There are two ways to allow first and foremost on the TouchPad itself if you notice a light on in the upper left corner, tap twice on the upper left corner. The light indicates the TouchPad has been disabled. You can also try activating by using this document from HP for help and the configuration of the touchpad there is a section disable TouchPad simply follow the instructions to enable it.

If none of these methods work, give us a call for a repair. You can reach HP Total Care at 1-800-474-6836 in North America or Start here if you live outside of North America.

Tags: Notebooks

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