Pavilion G7-1368dx: the factory recovery failed

A few weeks ago, Windows Update downloaded 10 Windows on my laptop. I tried a few days and decided I didn't like it so I uninstalled and reinstalled Windows 7 on my laptop. I lost the hp Recovery Manager, and by some people on this forum, I ordered the hp dvd recovery. I received the DVD and saved all my personal information. Then following the hp instructions that I started on the DVD and the recovery driver and application of discs. Records downloaded and after installation it says "failed to retrieve from the factory. So I retried 3 times with the same results. I searched the site of hp and found my problem and he said that you must have the wireless switch, but I tried and there is now nothing when I hit the button wireless. I am in desperate need. How can I fix it?

In fact, I realized that I was wrong to installation with the hp factory recovery disks. If your laptop has wifi the you must have the WiFi button before using the HP factory recovery disks, otherwise it will fail by the Service the customer of HP. Thanks for your help.

Tags: Notebooks

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