Pavilion Notebook PC 15 no: not possible for laptop replacement screen

My mother bought a computer Notebook PC 15 non - Pavilion laptop touch screen. A few weeks later, the screen was smashed. I went to my local repair center (PC World) and asked if they could replace the screen. They said that they could not so I decided a have a good good to watch online and could not find a replacement of the exact screen to the laptop. We have seacrhed worldwide for a replacement and have not found one. Our guarantee covers only the technical problems and we didn't have the laptop a few weeks.

We then rang the HP customer service and asked if they could fix it. They said that they could only fix it for £250 or completely replace the laptop. We thought it was ridiculous absoulety because it was worth as a cellar that was worth half of the laptop.

I'm sick and tired and fed in place of the search for replacements of the screen and finding none. Right now we are sitting here and pay for a laptop that has a broken screen.

What I can't wrap the head around if anyone one of these laptops purchased from you or PC world and had a comprehensive warranty on the laptop and they break the screen how they replace or repair? Because PC world could not afford to keep replacing each time a computer laptop full and nobody could not afford to continue to pay £250 to get the screen fixed.

If this is the case your accessibility to replacements for products and services are terrible and your expensense are high especially when the screen itself is worth about £50 himself. This is disgracefull.

Here are the 15-p264na Service Manual:

Manual

Your listing says that it is a panel of LED Brightview 1366 x 769 thus:

15.6 LED BrightView HD HD WLED SVA SVA flat display panel

Tags: Notebooks

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