Pavilion Touchsmart 23: Pavilion 23 Touchsmart screen dim after sleep Windows 10

Pavilion Touchsmart 23 all-in-One model f339

AMD Radeon HD D 8670

My screen is too dark, after that the computer "wakes up" fashion "sleep" I can read only now my face one inch away. Reboot brings the brightness back to normal, only to happen again the next time that the computer sleeps. This has only started happening since the upgrade of Windows 8 to 10 of Windows.

-All drivers are up-to-date

-All Windows updates are up-to-date

-There is no brightness slider in power options

-I have no brightness control on my keyboard

Please help me solve this problem, so I don't have to go back to Windows 8! Thank you in advance.

I think I might have made some progress with this problem. I had a friend call me and he suffered from these same questions. The partial solution (and probably most) I've discovered is that there is a critical update of the BIOS that had not been done. Because Windows 10 was already installed, it didn't appear on the page to Support HP or HP update software. The way I had the time it was to say the HP website that I had Windows 8.1. The update then appeared. I downloaded the BIOS for its model was last updated and installed. (BTW: it worked great in Windows 10). Once I've upgraded, the dark screen problem has been resolved. However, as long as the screen saver, night light or auto Hibernate still does not work. You can manually put the computer to sleep via a button or the start menu, and he returned very well. His was an AMD based all-in-one and I don't remember not if someone had problems with the Intel based platforms.

So, to summarize... If you have not installed 10 still make sure you BIOS update first. If you have goto, the Web site and enter your model. Replace the Windows 8.1 operating system. Download and install.

If anyone has more of an insight, please answer others to take advantage. Good luck and enjoy Windows 10. And if anyone has a solution for the problem of sleep/sleep/screensaver please respond.

Tags: HP Desktops

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