PC freezes too, can't do anything
My computer is not yet a year old, and recently, there has been so much gel, only a few minutes after I start it. I can't open more than one program at a time with crashing them. I can't open chrome or firefox at all because they will plant as well, even after uninstalling and installing. I ran memtest86 + with 7 assists but he finds nothing wrong. I can't even start it in safe mode because it stops just loading to the black loading screen. I've been using IE, but even after loading a website like facebook, my pc freezes. I think it might have to do with computer desktop/Explorer (explore.exe) or else because it is the first to freeze and then freeze all programs. Any help, please?
You can determine exactly what causes most of the errors by following the steps below:
Method 1: Put the computer into safe mode and see if the error persists:
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
Method 2: Clean boot
If the error does not recur in safe mode, there is probably a startup item or the Department responsible for the error. Follow the steps on the following link to locate the item or service responsible for the error:
http://support.Microsoft.com/kb/929135
Cody C
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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