PC HP TS laptop: HP Support Assistant

Similar Questions

• HP 2000 laptop: HP Support Assistant does not load

  When you try to open HP Support Assistant, I get a pop-up stating "HPSF.exe has stopped working" and "Try Again" selection does not resolve the situation.

  Hello

  Try to reinstall the original version of the HPSA came with the laptop using Recovery Manager - how to use Recovery Manager to reinstall the drivers and the software is detailed in the document at the link below.

  Recovery Manager - Windows 8.

  After reinstalling, restart the laptop.

  Kind regards

  DP - K

• HP 14 laptop: HP Support Assistant

  Hello everyone and good evening. I'm here to ask for clarification or help if my HPSA works correctly.

  I just used my recovery partition / restored my pc to factory settings and noticed that when I open HPSA and choose an option to update: updates, but let me choose whether to download and install them. This setting will reflect or setting is not the same thing in my Windows Update settings.

  I just want to clarify if this is normal?  and that this parameter has nothing to with the windows update settings.

  Thank you and good day.

  reference image

  

  @Zinedane

  It's a good question - and the answer is that the HPSA settings apply to the driver HP and software updates.  Normal behavior in your HP Support Assistant.

  In point 8.1 of Windows, you have control over how / when Windows updates are applied to your computer.

  Start the Windows Update program > change settings

  Reference:

  Updates - when and how

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP Pavilion 15 laptop: HP Support Assistant has white icon in the taskbar

  I recently reinstalled hp support assistant and now I get a white page in my taskbar rather than the blue question mark

  any ideas?

  Hi @Supiriom ,

  Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. I looked in your question about your 15 HP Pavilion Notebook and the HP Support Assistant, showing a space where the question mark should be. Here is a link to troubleshoot the HP Support Assistant. You need to maybe uninstall and reinstall.

  I hope this helps.

  Thank you.

• Sleekbook 4 Envy laptop: HP support assistant loses connection

  After upgrading to Windows 10 whenever I try to delete important Messages from HP Support Assistant after the reading, the connection to HP Support Assistant is interrupted immediately and the message is not deleted

  junebug11

  Please install the new HP Support Assistant for windows 10

  FTP://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71727.exe

• HP G72-250US laptop: HP Support Assistant

  My HPSA stopped working after receiving a message about Windows 10.I uninstalled it 3 times and reinstalled. It still does not. When I clicked on the icon to open the "HPSA homepage' but when I click next to open the home page that it does not. The Windows program compatibility shows that the HPSF is an Incompatible Application even before change

  OPERATING SYSTEM. I f I am not mistaken, the latest version is 7.7.34.34. This means that if I switch to Windows 10 probably, I have more problems.

  Please let me know what are the steps to follow. either way, I got the original and does not work either.

  Thank you

  Surprise!

  When I tried to open the HPSA this morning as I in fact during these last two weeks, I was surprised that works correctly without any solution which is given to me. A HP technician called me telling me that it is recommended to the computer in a store.

  This means that, apparently, the problem was the program. FYI, the program has been uninstalled and reistall 5 times, new version. And twice the reocvery for the original and did not work.

• HP laptop - 15-ay011nr: HP Support Assistant suggests an incompatible update to my system

  Hello

  HP Support Assistant suggested three updates for my system.

  When you try to download the wizard, all of the facilities have not (a phenomenon that has been described by some other posters in this forum).

  So, I looked for each three updates directly in the HP site, after finding my computer and the operating system (HP for computer laptop 15-ay011nr, 10 64-bit Windows).

  I have found two of the updates, but not the third, called: "Intel WLAN for Micorsoft Windows", with Softpaq number SP76133, version 18.40.0.9Pp2, if it is relevant.

  When I reviewed this softpaq number in the site, I have found, but saw that it's only for windows 7 and 8.

  Why the HP support assistant that suggest an update for my system win 10?

  Am I supposed to download it?

  If not, is there a way to stop the support Wizard to think that I should install it?

  Thank you!

  Eitan

  Hey there! @Eitan_L, thank you for visiting the Forums from the HP Support!

  I understand that HP support assistant is to give false information.

  I suggest you uninstall all components of HP support assistant programs in Control Panel.

  Restart your PC and reinstall the latest version of HP support assistant from this link: http://hp.care/2ezPyyk

  After installation please try to check the updates and see if you still have the same problem.

  Please let me know the results!

  Have a great day!

• Omen J2W10AV #ABA: driver Nvidia laptop HP Omen - HP Support Assistant or Nvidia Geforce experience?

  Is there a difference between the graphic drivers downloaded through Nvidia GeForce experience or HP Support Assistant? Their version numbers do not match. I currently use GeForce experience to keep my graphics driver updated, but I also have a problem with how strong the fan may be when you play. I didn't know how hard it gets. If the driver supplied by HP is better suited for this laptop?

  Appreciate any help.

  @Kimikaze ,

  Hello and thanks for the display on the HP support forums.  When going with drivers for all laptops always stick with links and tools from manufacturers.  The reason is that pilots have been designed for this application.  They can use a similar number as a GT750 however chip the chip built for laptop him more often were modified slightly to adapt to demand.

  Link at the bottom, so only use the drivers from HP and tools for your HP laptop.  Direct drivers from the chipset manufacturer may not be the same and ask questions for you.

  Thanks again for posting and have a great day.

• HP Support Assistant on my laptop or desktop does not detect the other machine.

  HP Support Assistant on my desktop or my laptop does not detect the other machine.  They are both on the same network.  Both are HP machines. Both are running Windows 10.  Is normal.  I would like to kind of monitor my desktop with my laptop when I'm away from home.

  @bmedbury

  The behavior you describe is normal - the HP Support Assistant is a program "per computer", in other words, each program HPSA lies and keeps track of just a computer on which the program is installed.

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP Pavilion laptop computer 2276sa g6: HP support Assistant

  A message to HP Support Assistant updated to the latest version. Clicked to update. Now it does not open. Uninstalled - reinstalled several times according to the guidelines. It is installed but still do not open 'Help '.

  Thanks in advance for any help.

  Sam

  Hey @samsanmiller,

  Have you tried to disable any virus protection you have on the computer?

  Have you tried to start the computer in safe mode, and then uninstall wizard support? If you don't know how to start in safe mode, you can follow this document that will guide you step by step.

  Please note that when starting in safe mode, remove all USB devices, but also plug the power cable for the computer laptop directly to a wall outlet.

  Please hold me.

  By pressing the Thumbs Up button below, you can always say thank you!
  
  See you soon.

• get the last error of coming to the g4 pavilion 1210 hp support Assistant to laptop

  1. product name and number of :

  Pavilion g4 laptop 1210se

  2. the installed operating system:

  Windows 7 home basic 64-bit

  
  

  3. error message:

  (get the latest hp support assistant) the error appeared in the hp support assistant

  When I click and install the update it doesn't effect in case of error.

  4. all changes made to your system until the problem occurred:

  None

  
  

   

  Hello

  Try the following.

  Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Then, if you do not have an extraction utility installed, download and install 7-Zip.  Please note that If you have a 64-bit installation, download and install the Installer x 64 64-bit .msi on the link below.

  http://www.7-zip.org/

  Then, right click on the HPSA installer you download earlier, select Extract 7 - Zip, select the files, and then click Ok.  The newly extracted folder, right-click on UninstallHPTCA and select "Run as Administrator" - you may well see no progress of this attempt uninstalling, then leave the laptop at idle for a good 10 minutes before restarting it.

  When Windows has completely recharged, run Microsoft 'Fixit' on the link below again before trying to install the new version of HPSA...

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Kind regards

  DP - K

• Laptop does not start after HP Support Assistant ran some update

  ENVY of HP dv7-7387er

  Yesterday my HP Support Assistant showed a message that there are a few critical updates. I confirmed to download and install it. After it was something like the BIOS update. And now my computer will not boot (black screen, no sound, only power led is on). I have to postpone my trip to fix. Can help you with something?

  I tried http://support.hp.com/us-en/document/c01443371 , but it did not help.

  Has been useful for me this: remove the battery, wait 1 hour, insert the battery, turn on the laptop and everything works ok. The key was - remove the battery for a long time.

• Laptop HP Pavillion: Support Assistant

  Hello

  I hope one of you can please watch as HP desk help was not able to help! They offered remote access to my computer which scared me to death!

  In the previous version, I was able to request that the temporary internet files, Recycle Bin, backups, etc. have been completed the 1st day of each month. I don't remember how I did well-, but do not know it was an easy thing to change.

  I only am not able to see these settings in the new version - The HP Support Assistant has been improved to-8.1.40.3.  Do you know where I can find it and change it later please.

  Thank you

  Hi @happygirl22,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion Notebook and questions with delayed automatic options.  It is now listed in the section updated and of the updates. Here is a great video that shows you the new Hp Support Assistant changes. He has characteristics that you might be interested to activate for the timed automatic.

  Please let me know how it goes.

  You can say thanks for trying to help by clicking on the Thumbs Up below! .

  Thank you.

• The HP ENVY TS m7 laptop: how to make an HP Support Assistant icon to appear in the Notification area of the taskbar Windows 10?

  I am running Windows 10 (x 64) (build 10586) on my laptop HP ENVY TS of m7 with HP Support Assistant 8.1.40.3. I'm used to seeing the blue Support Assistant of circular background of question mark icon located on the right side of my taskbar Windows in the notification area, just to the right of the up-carat for 'display the icons '.

  However, about 2 days ago the Assistant to support automatically downloaded and installed the latest version of himself. The '? ' icon disappears from the notification area of the task bar and appeared to place on my desk. I clicked on the desktop, and then click icon on "PIN to Desktop". It pinned icon Assistant decision-making support on the left side of my taskbar with icons for Windows Store File Explorer and other icons open programs.

  I tried just dragging the icon Wizard help to the right of the Notification area of the taskbar, but that cannot be done. Please give me detailed instructions on how to get back the icon wizard helps to where I'm used to seeing.

  Thank you for your help.

  

  DavidPK wrote:

  Hello

  Another option, you may need to check is the following.

  Launch of HP Support Assistant.

  Click the gable of parameters to the upper right.

  In the following Panel, make sure the "show an icon in the taskbar" entry (see the option highlighted in the image below) is checked - if not, click in the box enter a tick, then click on the "Save" button.

  

  Kind regards

  DP - K

  Hello once again, David,

  Success at last! I uninstalled HP Support Assistant and reinstalled. After the installation, I found that the wizard help icon was now right of my bar Windows 10 tasks in the notification area, where I'm used to seeing. See the image below. If this topic is now closed.

  Thanks for all your suggestions and help, which helped my analysis of this problem and its possible solution.

  All the best wishes and cheers,

  Joel

  

• Pavilion 17 f010sv i3 4030u: offer for f010sv support assistant bad BIOS Hp pavilion computer laptop 17

  I am the owner of the laptop above. After formatting with windows 8.1 and installation wizard Hp support me support upgrade wizard councils report to bios version f42revA! ???. After the upgrade, I realize that the system got too long to stop and then I started to find what goes wrong. Finally, I believe that the bios is bad version and I want to restore using a USB and a HP PC Hardware Diagnostics UEFI partition using the firmware option. After several attempts to downgrade again to f07 version that works perfectly I am not able to do so and I get the message >!?. I tried also several other versions of decommissioning, but always got the same message. Please me advice what to do because the system does not normally behave since the bios upgrade to version f42a. Also please fix this dangerous bug for bios update to the incorrect version on the support assistant hp software.

  Best regards

  Dimitris Siaflas.

  After several attempts I managed to return to the f33 version which seems stable. But please someone to repair

  the bad Council with assistance from assistant hp offering a bad bios CPU.