HP Pavilion 15 laptop: HP Support Assistant has white icon in the taskbar

I recently reinstalled hp support assistant and now I get a white page in my taskbar rather than the blue question mark

any ideas?

Hi @Supiriom ,

Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. I looked in your question about your 15 HP Pavilion Notebook and the HP Support Assistant, showing a space where the question mark should be. Here is a link to troubleshoot the HP Support Assistant. You need to maybe uninstall and reinstall.

I hope this helps.

Thank you.

Tags: Notebooks

Similar Questions

  • HP Support Assistant has stopped working after the installation of the HP-Helper to check network

    My computer model: HP Pavilion SlimLine s5-1160 desktop with Windows 7 64 - bit Media Center

    While I was away from my computer this morning installed HP HP network check Helper. When I got home there was a message that I needed to restart the computer. After reboot, I got the same message. After trying several times, I have disabled assistance program using Add-on management, but the message from computer restart guard appearing. When I tried to open HP Support Assistant it opens, but instead, the restart popped up message. In the HP Setup Manager Wizard, I clicked on help, then launch support assistant and received... the message to reboot. If I open HP help and Support Windows and click "Contact assistance (Get in touch with someone at HP)" I get... the message to reboot. I have re-installed HP Support Assistant with the latest version on the HP Web site. After the computer restarts, I have... the message to reboot.

    Thus, the computer always tells me that I need to reboot, HP Support Assistant does not open and I can not get HP support number to call by clicking "contact support (Get in touch with someone at HP). Does anyone know a number I can call to "Get in touch with someone at HP?

    Thank you.

    Sorry, you encounter the problem with your PC.

    If you have not been able to contact HP, but here is the number:

    800-474-6836 (800 HP invent)

  • Pavilion HPE-414sc: HP Support Assistant does not connect to the HP Server

    HP Support Assistant does not connect to the HP Server. Do not download messages and updates of definition. Does not collect configuration information. Does not scan my system. Does not prepare the action list.

    I installed Windows 10 once again. After installing HP Support Assistant work.

  • HP Pavilion 500 series: HP support assistant has stopped working on windows 10

    I have redownloaded Assistant HP several times since the installation of windows 10; It works twice, maybe, then he said: stopped working-new HP and nouveau1 assistant what is the problem with that?

    Please advise!

    The first thing you need to do is to completely uninstall HPSA.  Then, use the version appropriate for your computer listed here.

    I suggest to use Revo Uninstaller to remove HPSA.  It will remove the HARD disk as well as all the remains of the BIOS.  I use the FREE version.  The advanced option is best to remove the entire application.

    Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

  • my other computer has an icon in the taskbar to access the personas. This computer does not display an icon or a shortcut to access the personas. I have the latest version. Why is there no shortcut to access the characters?

    on a computer last year I updated firefox and he gave me an icon on my lower left side of the taskbar to access the personas. It was a cute little Fox. This computer that I use now not never showed an icon anywhere, or shortcuts, access to personas. I click firefox to watch. Why? I like to use.

    This has happened

    Don't know how many times

    is always

    There is no element of Personas menu in tools, unless you have the Personas Plus extension. In Firefox 3.6, Personas installed is selected using tools > Addons > > themes.

  • Nothing on the screen, wallpaper only. The office has no icons and the taskbar are missing.

    Original title: nothing on the screen, just wallpaper

    I can't turn on my computer, and when I click on my user name I have to enter a password after clicking on enter nothing appers only my background wallpaper but not the icons, the taskbar or anything, the only thing I ca see is the cursor when I move the mouse. What can I do to get my icons and my taskbar and everything back on my screen?

    "blankdesktop" wrote in message news: e3df0065-10 c 4-47f1-8199-8a750f4c3b90...
    > I can turn on my computer, and when I click on my user name I have to
    > enter a password, once by clicking on enter nothing appers only my desktop background, but
    > no icons, the taskbar or anything like that, the only thing I ca see is the
    > cursor when I move the mouse. What can I do to get my icons and my taskbar
    > and everything back on my screen?
     
     
    Try to use the salvation of three fingers (C-A-D, Ctrl + Alt + Delete) to bring up the task
    Manager - then click on file > new task (run...)
    type
    SOLUTION EXPLORER. EXE
    and see what happens - so try a system restore to a working system.
     
    HTH
     
    --
    Noel
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC

  • HP support Assistant has stopped working windows 8.1

    I use HP Pavilion 14-n059tx Notebook PC and upgrade to windows 8.1. I can't use HP Support Assistant. It says "HP Support Assistant has stopped working". Please give me the correct steps to uninstall and reinstall HPSA including the file to download.

    Hi MNFNaimem,

    Thank you for visiting the Forums HP's Support and welcome. I read your thread on your laptop and have the HP Support Assistant. Here is a link to uninstall the HP Support Assistant software. You can reinstall it here.

    I hope this helps.

    Thank you.

  • HP pavilion p-077tx: HP support assistant missing

    I've updated my laptop for windows 10 since then hp support assistant has disappeared. I need to driver updates please help

    Hi Abhishek7861, you can download HP Support Assistant again at this link: LINK

    Please let me know if you have any questions.

  • HP Support Assistant has stopped working

    HP ENVY Phoenix h9 - 1420t CTO desktop PC

    8.1 Windows Pro w/Media Center - 64 bit

    For some unknown reason, HP Support Assistant has stopped working. I noticed that the large taskbar icon had disappeared.

    I tried to run the program just out of curiosity. "HP Support Assistant has stopped working. A problem caused the blocking of the program works properly... "etc. It is reproducible. The program does not start.

    So, I tried to uninstall in Control Panel of. It seems to start to uninstall, but then I get an error message. "Error 1316 a network error occurred trying to read the file C:\windows\Installer\HP support Assistant.msi" when I click "OK" it cancels. This is also reproducible.

    I tried to download the software again from HP: sp64126.exe I accept the license agreement and moving forward. I get a message that files already exist and I want to overwrite all or not. Matter of INo I choose, nothing happens. The installation window simply disappears and I'm at square one.

    Windows is fully updated. I use Norton Intertent security 21 - fully implemented to date.

    I solved this on my own. HP has a Recovery Manager installed on my system [search---> Recovery Manager] and aid that allowed me to reinstall just this software from my hard drive recovery partition. Very cool!

  • Support Assistant has a serious problem and needs to close

    Support Wizard has encountered a serious problem and needs to close.

    Hello

    Try the following

    Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

    http://support.Microsoft.com/mats/Program_Install_and_Uninstall

    When this has completed, restart the computer.

    Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

    http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

    After installation, restart the computer again.

    Kind regards

    DP - K

  • Sleekbook 4 Envy laptop: HP support assistant loses connection

    After upgrading to Windows 10 whenever I try to delete important Messages from HP Support Assistant after the reading, the connection to HP Support Assistant is interrupted immediately and the message is not deleted

    junebug11

    Please install the new HP Support Assistant for windows 10

    FTP://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71727.exe

  • Kensington Trackballworks sometimes has several icons in the tray system, exposed behavior, it is as if one or more mouse buttons are kept pressed when they are in fact not to be affected

    Original title: Kensington Trackballworks sometimes has several icons in the system tray

    Every so often from the start (no apparent reason) multiple Kensington TrackallWorks icons appear in the system tray and the unit behaves erratically until all but one of them are closed. Behavior exhibited, it is as if one or more mouse buttons are kept pressed when they are in fact not to be affected. I use a Kensington Expert Mouse and TrackballWorks 1.04 K64325 model number. Uninstall and reinstall the driver didn't help, or does uninstalling and reinstalling Windows.

    I checked with MSCONFIG, Autoruns and even when several copies work they show only one entry for the application. Any ideas /.

    Hello
     
    Since you've already tried to uninstall and reinstall the driver/windows, this could be a hardware problem. Please try to contact the manufacturer of the mouse for assistance on this issue.

    http://us.Kensington.com/HTML/1458.html (you can select the Technical Support of this link and then select Product Knowledge Base)
    http://us.Kensington.com/HTML/1445.html

  • Satellite A300-1IL - monitor has white lines at the bottom

    Good evening

    about an hour, followed by my satellite a300 monitor has white lines at the bottom.
    I try to stop, change the resolution but i just turn on my laptop, the screen has this white line.

    It is a problem of monito'rs or videocar problem?

    Sorry for my ebglish

    Hello

    > It is a problem of monito'rs or videocar problem?
    It's easy to say; you need to connect the external monitor to the laptop and need to check if the same if possible lines on a second external display.

    If the lines were visible on the external monitor, so that the GPU fault is possible.
    Otherwise, it may be defective internal display.

    Welcome them

  • Try to add my volume icon to the taskbar. Has passed through the stages but unable to check the box for the icon?

    I noticed that when I turned on my laptop that the volume was very fort! So, when I went to my silent icon it is when I noticed that he was not there with my battery power icon button. Then I wen through the steps to add them both back to my taskbar. Which were: click Start and then right click on the properties button, and then on the Notification area. Under system icons it won't let me check the volume and the power icon icon!

    Help

    Hello Annette,.

    From your description, I understand that you are unable to add the volume icon and the power icon to the taskbar.

    Run the fixit suggested in the following link.
    System icons do not appear in the notification area in Windows Vista or Windows 7, you must restart the computer

    http://support.Microsoft.com/kb/945011/en-us

    Registry WARNING: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see this link:

    http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

    If you have additional questions, or if this problem persists, come in and we will be happy to help you.

  • I have a toshiba laptop with vista, somehow, I managed to move the taskbar from the bottom to the side, I want to put down once again. How do I do that? Thanks in advance

    I have a toshiba laptop with vista, somehow, I managed to move the taskbar from the bottom to the side, I want to put down once again.  How do I do that?  Thanks in advance

    I have a toshiba laptop with vista, somehow, I managed to move the taskbar from the bottom to the side, I want to put down once again.  How do I do that?  Thanks in advance

    First, make sure the taskbar don't are not "locked"...
    Right-click on an open space of the taskbar > make sure there is no checkmark at "lock the taskbar".

    Now, make a left click inside of a space open to the taskbar and HOLD > drag the slider down until he goes back down > drop PREY > lock the taskbar. For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

Maybe you are looking for