PC refreshed and no internet connection after

Original title:

Refreshed PC

I did a Refresh of Windows 8 on my laptop Asus T-transformer because I had problems with proxy. After the update, I have connected to the internet, but could not get a connection to Internet Explorer, Windows Store or one of the Windows applications that require an internet connection. All say connection to the internet unavailable when I try to use still same internet connection icon bar is says I have access to the internet, also I'm able to use Google Chrome and I used the same internet service for about 2 months with no problems until I updated my PC.  No idea why this is happening?

Hi Chantal,

Thanks for posting the query on Microsoft Community.

I'm sorry to know that, after the reset, you cannot use Internet Explorer or Windows Store applications. Don't worry, will help you with the question.

Please, try the suggestions provided by Sharath Srinivasa in the link below.

http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_store/Windows-store-does-not-connect-to-the-Internet/103f29c6-0464-49da-aba8-de922a672ddb

Santhosh S23 :

http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_store/when-i-open-the-Windows-8-store-it-says-your-PC-is/8ddd8f82-98b5-4e99-81f6-a7ba71bb40de

Based on the error you get when you open Internet Explorer, try the steps in the link below.

What to do if Internet Explorer does not work:

http://Windows.Microsoft.com/en-in/Internet-Explorer/IE-crashes-stops-working#IE=ie-11

Disclaimer reset Internet explorer:

WARNING: Reset Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Reset Internet Explorer is not reversible, and all the previous settings are lost after reset.

I hope this helps to solve the issue. If the problem persists, get back to us. We will be happy to help you.

Tags: Windows

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