PDF Generator, RHEL, and PostScript to PDF

We start an eval of the LiveCycle PDF Generator. I managed to install LiveCycle on RHEL 6.1, and everything seems to be configured correctly. (I am able to load the /AdminUI, at least). The only installed module is generating of PDF, and when I try to convert a PostScript file to PDF, it fails with the following error:

2014-01-08 16:36:27, 398 INFO [com.adobe.service.ProcessResource] (http - 0.0.0.0 - 8080-2) LAC - BMC - 001 - 505: PsToPdfSvc Service: from native process with command line "/ usr/share/lc_jboss/server/lc_mysql/svcnative/PsToPdfSvc/PsToPdfService.exe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ppServer jboss

2014-01-08 16:36:27, 402 (http - 0.0.0.0 - 8080-2) ERROR [com.adobe.service.ProcessResource] ALC - BMC - 001 - 005: Service PsToPdfSvc: error at startup of native process ' / usr/share/lc_jboss/server/lc_mysql/svcnative/PsToPdfSvc/PsToPdfService.exe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ppServer jboss

java.io.IOException: cannot run program "/ usr/share/lc_jboss/server/lc_mysql/svcnative/PsToPdfSvc/PsToPdfService.exe" (in the directory ' / usr/share/lc_jboss/Server/lc_mysql/svcnative/PsToPdfSvc "): java.io.IOException: error = 2, no such file or directory

at java.lang.ProcessBuilder.start(ProcessBuilder.java:470)

at java.lang.Runtime.exec(Runtime.java:593)

at com.adobe.service.ProcessResource.startProcess(ProcessResource.java:618)

to com.adobe.service.ProcessResource. < init > (ProcessResource.java:197)

at com.adobe.service.ProcessFactoryManager.createConnectionResource (ProcessFactoryManager.ja goes: 64)

at com.adobe.service.ResourcePooler.allocateResource(ResourcePooler.java:154)

at com.adobe.service.ConnectionFactoryManagerPeer.getConnectionResourceFromPool (ConnectionFa ctoryManagerPeer.java:79)

at com.adobe.service.J2EEConnectionFactoryManagerPeerImpl.getConnection (J2EEConnectionFactor yManagerPeerImpl.java:120)

at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.adobe.util.ConnectionFactoryReflectionWrapper.getConnection(Utilities.java:1166)

at com.adobe.pdfg.PsToPDFTransactionCallback.doInTransaction (PsToPDFTransactionCallback.java:111)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew (EjbTransactionBMTAdapterBean.java:218)

at sun.reflect.GeneratedMethodAccessor541.invoke (unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

Of course, when I browse to the directory there is no .exe file (or anything else) here. Which confuses me a little - why they attempt to run an exe on a Linux environment? I'm really very green to LiveCycle and do not know what information would be useful to provide the operating system and installed software:

OS: RHEL 6.1

JAVA: 1.6 u45

AppServer: JBoss 5.1 (that pre-configured with the distributable LCES4)

LiveCycle: ES4 (11.0)

I am pleased to provide you with additional information that will help in this matter of debugging. (This looks like a misconfiguration on my part and I hope that someone else has gone through what can bring a bit of feedback).

Thank you.

UPDATE: I solved the problem with the exe is not not in the specified folder - was a bad ear deploy. If the executable are now:

/usr/share/lc_jboss/Server/lc_mysql/svcnative/PsToPdfSvc/PsToPdfService.exe

However, we always get the error of not being able to find the executable file. Here is the list of directories:

[dmadmin@localhost PsToPdfSvc] $ pwd

/ usr/share/lc_jboss/Server/lc_mysql/svcnative/PsToPdfSvc

[dmadmin@localhost PsToPdfSvc] $ ls - ltr

Total 23612

-rw-rw-r-. 1 dmadmin dmadmin 100 6 March 2013 EchoFontNames.ps

-rw-rw-r-. 1 dmadmin dmadmin 5265765 6 March 2013 superatm.db

-rw-rw-r-. 1 dmadmin dmadmin 3316 March 6, 2013 startupNORM.ps

-rw-rw-r-. 1 dmadmin dmadmin 524536 6 March 2013 ps.vm

-rw-rw-r-. 1 dmadmin dmadmin 4420529 6 March 2013 libstdc ++. so.6

-rw-rw-r-. 1 dmadmin dmadmin 5955046 6 March 2013 libnserver.so

-rw-rw-r-. 1 dmadmin dmadmin 926484 6 March 2013 libJP2K.so

-rw-rw-r-. 1 dmadmin dmadmin 221143 6 March 2013 libgcc_s.so.1

-rw-rw-r-. 1 dmadmin dmadmin 220752 6 March 2013 libBIBUtils.so

-rw-rw-r-. 1 dmadmin dmadmin 294544 6 March 2013 libBIB.so

-rw-rw-r-. 1 dmadmin dmadmin 4698220 6 March 2013 libAGM.so

-rw-rw-r-. 1 dmadmin dmadmin 382392 6 March 2013 libAdobeXMP.so

-rw-rw-r-. 1 dmadmin dmadmin 981900 6 March 2013 libACE.so

-rwxrwxr-x. 1 dmadmin dmadmin 197309 6 March 2013 PsToPdfService.exe

drwxrwxr-x. 9 dmadmin dmadmin 4096 Jan 8 15:27 resources

drwxrwxr-x. 2 dmadmin dmadmin 4096 Jan 8 15:27 CID

drwxrwxr-x. 2 dmadmin dmadmin 4096 Jan 8 15:27 FS

drwxrwxr-x. 2 dmadmin dmadmin 4096 Jan 8 15:27 fonts

drwxrwxr-x. 2 dmadmin dmadmin 4096 Jan 8 15:27 TFP

drwxrwxr-x. 2 dmadmin dmadmin 4096 Jan 8 15:27 Lib

drwxrwxr-x. 2 dmadmin dmadmin 4096 Jan 15 8:28 SchemaExtensions

drwxrwxr-x. 2 dmadmin dmadmin 4096 8 Jan 15:28 parameters

drwxrwxr-x. 2 dmadmin dmadmin 4096 8 Jan 15:28 Usr

drwxrwxr-x. 2 dmadmin dmadmin 4096 8 Jan 15:28 Sys

drwxrwxr-x. 2 dmadmin dmadmin 4096 8 Jan 15:28 doc

drwxrwxr-x. 2 dmadmin dmadmin 4096 Jan 8 15:28 encodings

drwxrwxr-x. 2 dmadmin dmadmin 4096 8 Jan 15:28 iccProfiles

-rw-rw-r-. 1 dmadmin dmadmin 32 8 Jan 15:28 md5.digest

Still, this seems to be a configuration problem, but I'm really at a loss as to what I've misconfigured.

It seems not much resolution successful a lot of questions here, so let me contribute to what I discovered for who can run in this issue:

After reviewing the installation several times, playing with permissions, etc., it boiled down to a missing library. Essentially, when you install LiveCycle on a soft x 64 install RHEL, RHEL does not come with the required 32-bit libraries which requires PDF generator. The missing library for RHEL is glibc.i686. Interestingly, it is noted as a library required for installing LiveCycle on SUSE to RHEL.

See you soon.

Tags: Adobe LiveCycle

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