Peripheral Bluetooth not found - Compaq NC6320

For some reason, my Bluetooth device is not found on my NC6320.

I haven't used for awhile, but have made many windows updates for XP Pro SP3 etc and when I got to the buetlooth allows you to transfer data to and from my phone, it isn't here.

I uninstalled the software and re-installed the original package of my CD Widcomm also tried sp36868 and sp45080 with no joy. So assume that the device does not. Device Manager shows no problems. The Bluetooth Bus Enumerator driver is provided by Broadcom version: 5.5.0.7100.

Is there anyway to test the device being good and where is it located.

Or anyone know of software to find.

Thank you

HP 2000-2a20CA, running Windows 10 laptop

Hello:

Did you launch the HP Wireless Assistant program to see if the device is off through this software?

The device is easy to access.  See Chapter 5, page 5-12 for the location of the device.

http://bizsupport1.Austin.HP.com/BC/docs/support/SupportManual/c00805752/c00805752.PDF

Paul

Tags: Notebooks

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