Peripheral J6400 all-in-one

Message says windows can not connect to the printer.  Local print spooler service is not running. Restart the spooler or restart the machine.  What is a spoler?

Hello

1. what version of Windows is installed on the computer?

I suggest you to follow these steps and check if that helps:

Method 1:
Try to run the printer Troubleshooter and check that if it helps, here is the link:
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

Method 2:
Try to run the below fixit and check if this may help:
http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

It will be useful.

Tags: Windows

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