Permit refused on allowed computer instrument that has been recreated

Had problems with a computer in a lab and the machine has been recreated, and the license has been deactivated in the CC from Adobe administration Console.  The computer name is still listed in the area of De-activated license, but we have all the available licenses that should be available.

When SCCM sets the CC Package on the client, that it installs correctly.  If you try and run Photoshop CC or another application it errors with the following:

License denied

The license for creative cloud on this device was refused.

Contact your administrator for re - serialize this device and add it to the full pool.  If the administrator has already taken this step, please wait 15 minutes and try again.

Not sure why we get this error?  Someone knows why?  The license is available, don't see why sound can't activate.  Is it because the computer has the same name and is still in the section disabled on the CC Adobe administration Console?  It does not seem to use a license so no sense.


Thank you

Dan

Screen Shot 2016-04-05 at 3.06.02 PM.png

It took a day or two appears in the administration console after the license file.  Everything looks good today.  We did another computer with redefining this similarly and SCCM to let the installation of the package CC and it installed and activated on another machine.  I provided an image only one problematic on the 3 times so he can take before giving up and to the license file.

Tags: Adobe

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