persistent problems after an update

Hello

I hope you can help here

I have an iMac on El Capitan 10.11.5

The last update I was last Saturday morning.

Beware... I'm not very familiar with the technical aspects of Mac (this is why I chose Apple!). And I'm french (bad English).

I have some questions:

-impossible to do a restore with the time Capsule (I have all the frames with the story, but a few 'restore' button stays grey

-my external hard drive (USB) turns off without reason

-You cannot have a Time Capsule backup since last Saturday (my Time capsule stuff is on my external hard drive)

Walt, I tried:

-Restart the Mac

-throw backup time capsule of 2014 in the trash (ongoing)

-clean backups Time Machine as 'ongoing'

-Cannot use the disk repair tool to try to fix my drive time capsule

I'm sure that you will need more information so don't ask!

Thanks in advance

Hello. Have you tried restarting your Mac in Safe Mode?

-Stop your Mac

-Wait until your computer turns off and after that press the power button

-Just after you hear the startup tone, press in and hold the SHIFT key

-Release the SHIFT key when you see a gray Apple sign and the progress under this sign bar

-Once you see office, start a scan Disk Utility to detect and repair file system errors (remember to choose your primary hard drive)

-Click on the disc to check, then, if requested to solve the problems on the repair disk

-After that click on verify disk permissions, and then click Repair disk permissions

-Once the process is complete, stop your Mac and turn it on again after 30 seconds

I hope this helps!

Tags: Mac

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