Phone locked blackBerry Smartphones help

Similar Questions

• PHONE LOCKED blackBerry Smartphones

  Help I have blocked my phone and had to keep unlock. How to make the phone lock?

  Go into Options and type "password" in the search bar. You can disable the password.

• BlackBerry smartphones help on my 9650

  Pls help my phone hangs and sometimes its White wallpaper with error info nd will restart my device... I'm tired pls help

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Phone and blackBerry Smartphone installation last firmware update starts

  Info on the device

  Carrier: Bell

  Model: BlackBerry Bold 9780

  OS version: 6... something

  I have BlackBerry Protect and made a backup yesterday (July 30, 2012)

  Apps and free space

  A battery pull fix your problem?  After trying to install the latest update, which continued to install after 4 hours, I pulled the battery.

  When you write your question

  How can I get the load to the top of the screen to access my phone?

  My phone had OS6 installed at the time it was released. Today, I decided to update to the latest version of the OS6. I downloaded the update through my device, and then click the button install. There is a prompt message warning that the installation can take 2 hours or more. After 2 hours, I started the monitoring device and noticed that there seems to be a pattern to the load up screen. 1 loading screen screen 2) black with LED light red 3) the load screen and then ends with a bright white screen 4) back to the black screen with LED Red 5) repeat this pattern.  I waited another hour to see if there was no change in the situation, but nothing. So I did a hard reset (battery pull). After waiting 5 minutes, I put the battery in and now I get this screen load pattern.

  How can I pass the loading screens to access my phone again?

  How do I erase and reload my camera?

  If I erase and reload my camera, can I recharge my BlackBerry protect the back upward?

  I would greatly appreciate any help or advice on this matter as soon as POSSIBLE!

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• My new Bb 8330 Says JUM error 513 blackBerry smartphones help me

  Help, please... This is my first bb and im new on this, I don't know what is happening, I tried to download something for my bb 8330 for the Desktop Manager and it asks me the password and I entered the wrong password and now my screen went all white and it says JUM ERROR 513 and under him It says RESET. Only option I have is to click just the reset but then it just keeps going back to the same screen. Help, please! What is going, and what can I do to get my phone back to how it was? Thanks in advance

  forget to mention!

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry smartphones help me

  can someone help me my blackberry strom isn't the top flashes a fire and then the red light comes on and it keeps doint this

  I recommend that you try to update the software on the phone.

  http://us.BlackBerry.com/support/installpc.jsp

  If you get stuck, then force detect the BlackBerry smartphone using the Application Loader
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10144

• BlackBerry smartphones HELP! -Application error 606

  I'm relatively new to the whole community of smartphone, and I fear I actually broke my Blackberry!

  I noticed that e softwareupdated was available for my Blackberry, so I chose to download it. The problem is my phone kept freezing in the process, and I was getting a little impatient. Finally, my phone told me that there was not enough memory, so I should delete some applications to make room. So I selected a few to remove, and my phone froze AGAIN. Now, if at all, it has frozen or not, I'm not sure... Maybe I'm too impatient for the life of a smartphone.

  In any case, I decided to take out the battery to reset the phone, I have grown really tired and has to work in the morning, I so wanted to just turn my phone and turn it on again, put my wake up and go to sleep. As I just re - turn the phone on, it starts to load up as it usually does, then a screen appears:

  "Blackberry 5.0.0.496 platform.

  Then it lists a whole bunch of items in the phone, in alphabetical order, the first being "Addressbook."

  Then, in seconds, the screen goes all white and a small message will appear "Error App 606" and it gives me the only option of resetting my phone. I click on reset, and it's a cycle... The phone seems to be loading as it normally would, and then he'll come back to this screen of the Blackberry platform, then the App error 606.

  I ring my network provider in the morning to see if they can help me, but I was wondering if anyone of you here would know about this at all? I feel so stupid for the cause!

  Hi xxjadey_babyxx

  If your device is not detected so you had to force the detection of your device by using the Application Loader. But remember in this process you will lose all data on your device, I hope you have your backup device, follow this Knowledge Base to recover your device:

  KB10144 :How to force detect the BlackBerry smartphone using the Application Loader.

   

  Please try it and let us know of your progress.

   

   

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones HELP! My 9860 is frozen trying to update software

  Hey, I downloaded the software and tried to install it but its been stuck on 6% to backup your data (social RSS) and I can't reboot my device as it keeps going back to the loading screen. I tried to join my bb desktop but it goes just gray and unresponsive when I plug my phone into the laptop, pulled the battery and everything, really stuck to the someone can help? see you soon

  Try to start the machine in safe mode and see if you can cancel the update process.

  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877

  The only other way I know is do what you did, to connect to the computer... and during the connection, insert the battery and see if it recognizes the device.

• BlackBerry Smartphones help please error 552 more being not recognized by computer on 8520

  Hello

  I was wondering if someone could help I have tried everything to fix the error 552 on my curve 8520 but nothing works, and now the phone will not connect to my laptop, I tried apploader now it says device current is updated, office says unable to connect to the device (from the outset) software and the phone does nothing except sitting on a white screen with "software reloading 552" written on it.

  Could someone please help?

  Hi Davidemmy2

  Welcome to the Forums of the BlackBerry Support

  As your device does not detect that you can try the Application loader to force detection of your device to load the operating system, please see the Knowledge Base Article:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  But remember, in this process, you will lose all data in your device, I hope you have your backup.

  Further information: KB18751 : error "Reload Software: 552" appears on the smart phone BlackBerry.

• BlackBerry smartphones help serious necessary with BB 8520 required: (.)

  Hello

  IM new to these forums and a very new user for BlackBerry Smartphones.

  Well, cut to the Chase, today, my best friend give me a BlackBErry 8520 purple Royal as it comes to order the new BlackBerry Storm 2.

  My companion didn't tell me his password of deivce, discovered that I had to wipe my incoming express unit in a wrong password 10 times. After that, insert sim, put in place a free Wi - Fi, bluetooth, date & time etc, and thought id let me girlfriend know my news.

  It turns out that ive been many text to my contacts to sims, although none of them has been sent successfully, this makes google searches and I diverted to here, and how people bought BB on the black list on Ebay, or as much as sending and having the same problem.

  I also have the same problem, but my phone has been used by my friend perfectly for 5 months? Oh and I CAN use the internet and email, and windows live Messenger, I can't use my apps like Tumblr, myspace or facebook.

  I also have 'edge' at the top right of my receipt of phones, and all Blackberry users that if sims saved on the phone, mine is not? What can I do to fix this?

  I have no message configuration setting, and I do not know how to enter manually? If I can use the SIM card internet? Surely its registered and 150% is not on the blacklist...

  Please any help would be really appreciated and all advice will be taken, I will not go back to my Nokia5800 XpressMusic

  Thanks in advance... Thomas

  You must call your operator and ask about the add-on data Plan BlackBerry to your account.

  Simple as that.

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Phone of blackBerry Smartphones is possesed?

  Hi... my blackberry 9900 randomly opens messages and apps and call someone from my contact list, the screen keeps jumping and open anything... help please!

  OK thanks... you did a Wipe of security on the device, not a factory reset. Ok.

  In view of all your symptoms and issues, I would recommend a reload of the OS. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. It is perhaps questionable in your situation... you may or may not now be able to make a backup. I hope that you have a recent, that you can use.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Disable the lock/num lock blackBerry Smartphones

  Mine is taped. Apparently you turn it off by simply pressing the SHIFT key. On my phone it turns it back and forth to caps lock lock caps. Help please!

  Remove the battery for 10 seconds.

• BlackBerry smartphones help help, thanks

  I can't reinstall my bb Apps in my bb9800 please I need help with this. I deleted it accidentally

  Hello and welcome to the community!

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  For more information, registration keys, see this KB:

  • KB18646 How to locate and enter the license key for an app purchased through BlackBerry App World

  If not, please provide exactly what is happening... 'can't reinstall', has nothing to really to diagnose. If you try the above, please provide accurate results of each stages, with specific characteristics, including the content accurate and complete this error messages.

  See you soon!

• BlackBerry smartphones HELP! with an unknown icon!

  During the last day when I pass or receive a phone call and my phone is NOT on the speaker, an icon appears in the upper right of the screen next to the volume level. This icon is a box with a diagonal line from the top of left right at the botto. below the line is blue and above, it is black. This icon disappears when my phone is on speaker. Anyone know what it is?

  When a call is in progress on the BlackBerry smartphone, an additional icon appears next to the volume indicator.

  

  The extra icon is an indicator for the feature enhance call Audio available with BlackBerry Device software 4.3 and later versions. Functionality enhance call Audio is designed to allow smartphone users BlackBerry adjust the sound quality over the earpiece of the BlackBerry smartphone.