Phone scam 07/11/2015-09:40
I just got a call from a Middle-Eastern man (very thick accent), telling me that it has a representative e-mail address, said my Microsoft (it was OK) and told me there was a computer error, from China, try to hack my email address. He said that he could 'see' and claimed my computer information. I hung up on him. Is this r
EAL? This is the second time I got that call. Is it possible to stop?
Microsoft will be never cold call you and other than changing your email address and the phone number there is no way of iron coated to stop otherwise just wear them down
Tags: Windows
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Microsoft Technical Support phone scam
Hello, I recently received a call (about 5 minutes ago) from Microsoft. They claimed to be Microsoft technical support. They told me that my computer has sent a lot of warning and error messages to Microsoft. They said that messages and stuff said that my computer had downloaded malicious software malware and it could damage my system and internal hard drive. Then they told me that they did not answer me and now called for helping me solve this message. (I stopped to think about what they said because I had been having a lot of problems of slow boot and Windows taking almost 5 + minutes to start). So I played along for a while, but only for a minute. The first guy says let me connect to our senior technical specialist or something like that. Then I logged. The second guy says: "Hello my name is ___ Snyder (I remember only the family name)." They have given me in my observer of events and after I hung up with suspicion and Bishop/confidentiality. They tried to call me again, but I rejected the call. Please give me advice on this issue. I want to know if it's a scam to take over my computer and steal my identity, etc. or is it really Microsoft tries to help to fix my computer.
Some info on the "technical support guy":
Both were men. We had a strong accent from the Middle East while it had a slight accent Middle Easterners to it.
One of the men claimed to be the main _ (don't remember the average Word) specialist. It was called _ (don't remember the name), said Snyder.
Track of the location of the call. Approximate location is the New Hampshire, USA. This is as far as I know
Help, please! Also give suggestions on anything that might be necessary to change etc.Hello
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxScams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxHow to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspxIn the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportPhone scams
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http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emailsNational do not call registry for
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Hiya, I got a ring of guy saying it was Ant support for Microsoft that my software warranty had expired and that my computer was in danger of break up at any time from last week. computer is not even a year and I haven't finished to pay off so its under warranty HP iv business starting. is it a scam? He called again (same guy) yesterday and said: it will cost somewhere around $400 for the lifetime warranty, I told him I don't have money like im a mother soloist and live from one week to the other guy all he got in a bad mood and told me not him to blame if my computer goes down! is it a scam?
Hello
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxScams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxIn the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
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http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
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http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
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Phone scam. Call claiming to be from Microsoft.
Original title: phone scam
Received a call from 23-456-7809 today, and he told me he worked for Microsoft and said that my computer has a lot of viruses from the internet. He was also an Indian man. Then he told me to go to run and type 'inf', from there, he said all these files affect my computer and remove any that you don't recognize. I delete anything thankfully. After that he told me to type something else in the Run dialog box and causes the word "cat", I don't remember what the rest of it was but it was a www site. This is when I knew this guy was playing me. I was not followed to type in the site "www" and "cat" in the Run dialog box. I hooked immediately after. My question is if I am at risk because I typed in 'inf '? Give him no personal information or credit card etc. numbers. Just did my Norton anti virus run and 36 risk came after the call that have been removed from my computer. I've was type in 'inf' in the run box for this guy, Im right ok?
It took anytime control of your computer? The part 'cat' makes me leary. If it did not control, he could well have stolen information that puts you at high risk. insofar as a bank or other sensitive sites, you have the passwords for.
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
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I received a phone call from a person claiming to be with Microsoft, saying that they have detected the malware on my computer. They led me run some diagnostics, Event Viewer, which showed more than 2,000 error and warning messages, and another page that shows the various functions of Microsoft Works does not. Then they directed me to a site called Ammyy to give them a connection to my computer remotely and allow them to delete the malware. It seems not legitimate, so I hung up. This is - possbily a call legitimate Microsoft or obviously a scam? If a scam, what is the significance of all these error and warning messages? Thanks for any help on this.
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. Hanging up was the right thing to do. :)
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
It is best to think of what you see in the observer of events as events (where the name) instead of all being errors. For more information, please visit:
http://windows.microsoft.com/en-gb/windows7/what-information-appears-in-event-logs-event-viewer .
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Recently we received a phone call from "Microsoft Security" and, unfortunately, the person who is answering the phone enabled the appellant to have remote access to our computers. We have 3 additional computers which are connected wireless through our router and I am not computer savvy. I don't know, but are 3 other computers at risk for this potential virus that may or may not have been downloaded on the other computer?
We changed all of our passwords to Web sites that we can think that have our credit and banking information and take the Tower of the computer that was available since to check, but is there something else to do more?
All advice is appreciated!
Hello
Don't forget to contact your company to Bank and credit card as the PERP may try to access
your accounts directly.Reinstalling Windows (or back to return to the State of out-of-the-box) would be good to do.
Back up data and be prepared to re - install programs.-------------------------------------------
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
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http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
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Hi all. Earlier today, I phoned by someone claiming to be from Microsoft technical care; He said that my computer has been infected with a new virus (Trojan something?) and generated a lot of error messages. He asked me to download a software to help solve this (www.teamviewer.com); When I asked him to send the confirmation email that he was from Microsoft, it is very aggressive, said my license may be cancelled and finally told me to ' go to *'. Is it possible that this could be a real MS technical support call: the way of the appellant does not, but he asked me to watch some log files that to my uneducated eyes, seemed to have a lot of error messages, but I help but feel it is a scam.
Hello
Of course, it was a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
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Phone scam Australia - information and report
My husband received a phone call earlier today, a woman with a strong Indian accent, saying she was from the Windows Support on behalf of Microsoft. She said our computer had sent several error messages to Windows and the computer would crash in 24 hours. He doesn't know even how to activate it, so he asked her to call back after work, when I'm home. She recalled, and I said that I was eating so she could call back in an hour, because it sounded suspicious and I wanted to check online and see if I could find out whether it could be legitimate or not. I saw the warning on the site of Microsoft Australia and also google and read a lot of posts about people getting ripped off and I have taken note of what they would ask. Nancy recalled, and said she would put me through to a technician who could help me solve my 'problem '. A man named Patrick, very strong Indian accent, asked me to do a number of things to get to the place where I could look and say that I could see triangles of gold and files with red crosses next to them and I said yes, even though I had yet to open anything. He said there would be a single registration fee and then it could set. I call it a lie you know what and a few other choice things and hung up, but I managed to get the company name and website address, if they are real, and they are as follows:
Global technical support
DO NOT CLICK on THIS www.gtechsupport.net, it is here for information only catch the fraudsters!
I hope that catch them you!
Lake
Post here about it is good in it's aims to warn other people. However, you do not talk with Microsoft during the publication here. If you want to report to Microsoft. contact with them, as described here: http://www.microsoft.com/australia/presspass/post/microsoft-issues-warning-on-phone-scam
I noticed the date in the link above. About a year ago, Microsoft issued this warning.
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Phone scam Telling me My P.C.Is completely infected...
Original title: phone scam Telling me My P.C.Is completely infected... THEY even CALLED me ONCE!
I received another call phone yesterday\telling me... Your computer is INFECTED evil! didn't everyone looked in these
fake-call yet?
Hi RodgerMorrison,
These calls are a scam; For more information, see the article.
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I got a call this morning from someone who said they were technical support for all users of Microsoft and proceeded to take control of my computer and show me a bunch of errors on my computer and I was in danger of my emails being hacked. They said to my computer license had expired and that's how they got my phone number.
They simply call random numbers and now your computer has been compromised.
Quietman, see: I was hacked... What should I do?
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944Download the free versions of these tools. First check the updates and then run a full scan with each.
Malwarebytes Anti-Malware
http://www.Malwarebytes.org/products/malwarebytes_freeWhen offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.
AdwCleaner
http://adwcleaner.en.LO4D.com/SuperAntiSpyware
http://www.SUPERAntiSpyware.com/Junkware Removal Tool (free)
http://www.bleepingcomputer.com/download/junkware-removal-tool/This is a scam that last for years. Microsoft never does unsolicited phone calls.
Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19Report a scam to technical support
http://support.Microsoft.com/reportascamIt's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspxDo not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumersWhat is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html -
Dear Microsoft product support,
I got at least 3 calls from the same person who claims to be a Tech from Microsoft IT, and he says he's from New York. He says that my computer is turning off the messages and I need to fix my computer and he wants me to get on the computer and allow it to help me fix the problem. I don't think I have a problem with my computer. It has a foreign accent, possibly Indian and I do not trust him enter into my computer.
Do you think that it is a scam of phone and I should just ignore him in the future since it is supposed to call back me about 20:00 tonight or simply hang up when he calls. Please notify earlier.
Resp/Hugh Morton
It is a well known phone scam which last for years. Microsoft does not control any PC and has none of the unsolicited calls. He doesn't even know your phone number - how could it?
In no case give the appellant access to your machine.
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I'm being bothered by a rude woman of the 001511899180 number that says it is Microsoft, wants much info about my computer and says that it is at risk.
who is she
Why is computer suddenly endangered when all security options seem to work
who gave him my phone number at home, the authority to crack down, me, the right to discuss with me and be rude
Moved to Virus & Malware
Original title:? scam company
This is a scam that last for years. Microsoft never does unsolicited phone calls.
Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19Report the scam
http://support.Microsoft.com/reportascamScams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxIt's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspxDo not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumersWhat is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.htmlAnd see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply -
phone scam - Asian speak Microsoft chap
I'll keep this short. Saturday, January 11, 13 evening 20.20. phone call from Indian call chap Jordan a microphone expert tec in uk, NY Bristol - said I have reviews messages sent to MS and they are there to deak with this...
I have regarding the ID or the verification of his status and to assure him that I'll click all the clicks he needs but just need to be sure that it is legitimate.I ask his address that he told me he's in Bristol of New York... USA... (there is no Bristol to New York. Maybe Vermont but not NY...I cut it 3 times deliberately and he gets restless I apologize sincerely, it continues and asks me to connect to the internet. I do, before I go any further than I ask him his local address, it gives me 51 Kennard road Kings wood, Bristol BS15 8EB. , I cut him again. It has rings back I say he didn't there has no Bristol to New York he apologies and sorry to say he meant Birmingham, no, sorry error of Bristol. I say I would give her a ring of my magic Jack and ask for her number, he gives me a number of bristol which is his Office I confused with number removed from the screen before writing this (so annoyed) situation this chappy is supposed to be.in any case, he talks to you through the events window and you repleat gets him what is on the screen and asked to find the delete button, on the right click of the warninng error. There is no apparaently and him say it is serious and then enlisted your help to give him access to your pc by quoting ' WWW.JOIN.ME IT SAYS AFTER HAVING typed THIS one back and complete other details I ask how is - it cost me at the time leave just to get this done first, he replied.» I hang up and let him hang. and report the scam to the meeting.don't fall for this guy they get really angry when you request approval and verification of the work... my 3rd call in a month...I need to run excuse any spelling etc. die of hunger... Thanks, hope this helps someone.Hello
Thanks for the post.
It is one of multiple scams like him on the Net
And here's what you need to do if you fall for it.
We have all the errors and warnings in our Event Viewer
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You are the only person who knows if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
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How to trick people who do phone scams?
Original title: I want to deceive the fake phone scamers!
For the fake phone scams, what can I ask the appellant to confirm that it is with Microsoft or make him think that I'm really trying to follow his instructions! My real plan is to 'play the game' with them and in fact do nothing and wasting their time! We should all do as can be! I think that more I attach on the phone, the less time there to scam someone else! (Unemployed, but I can still do something good!)
Hi Dean,
Welcome to the Microsoft Community and thanks for posting the question.
According to the description, you have a question about the fight against fake phone scams.
Click on the link below and see if it helps.
Avoid phone scams | A cybercriminal Tech Support Scam | Security threats
Answer to us if you are having problems with the fight against phone scams or any other issue of Windows, and we would be happy to help you.
Good day!
Hope this information helps.
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Phone scams about the computer.
I got a phone call from "John Davis" with a strong accent told me that he works for a company called "Key PC Doctor.com" and my computer referred all sorts of viruses, etc.. He said that I should open the dialog box run on my computer and type in 'event vwr '. Looked like a scam any for me, then, of course, that I don't have. Is it really a scam?
Yes, it's a scam.It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
See you soon.
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