Tech support phone scam

I'm being bothered by a rude woman of the 001511899180 number that says it is Microsoft, wants much info about my computer and says that it is at risk.

who is she

Why is computer suddenly endangered when all security options seem to work

who gave him my phone number at home, the authority to crack down, me, the right to discuss with me and be rude

Moved to Virus & Malware

Original title:? scam company

This is a scam that last for years. Microsoft never does unsolicited phone calls.

Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

Report the scam
http://support.Microsoft.com/reportascam

Scams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

And see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

Tags: Windows

Similar Questions

  • Microsoft Technical Support phone scam

    Hello, I recently received a call (about 5 minutes ago) from Microsoft. They claimed to be Microsoft technical support. They told me that my computer has sent a lot of warning and error messages to Microsoft. They said that messages and stuff said that my computer had downloaded malicious software malware and it could damage my system and internal hard drive. Then they told me that they did not answer me and now called for helping me solve this message. (I stopped to think about what they said because I had been having a lot of problems of slow boot and Windows taking almost 5 + minutes to start). So I played along for a while, but only for a minute. The first guy says let me connect to our senior technical specialist or something like that. Then I logged. The second guy says: "Hello my name is ___ Snyder (I remember only the family name)." They have given me in my observer of events and after I hung up with suspicion and Bishop/confidentiality. They tried to call me again, but I rejected the call. Please give me advice on this issue. I want to know if it's a scam to take over my computer and steal my identity, etc. or is it really Microsoft tries to help to fix my computer.
    Some info on the "technical support guy":
    Both were men. We had a strong accent from the Middle East while it had a slight accent Middle Easterners to it.
    One of the men claimed to be the main _ (don't remember the average Word) specialist. It was called _ (don't remember the name), said Snyder.
    Track of the location of the call. Approximate location is the New Hampshire, USA. This is as far as I know
    Help, please! Also give suggestions on anything that might be necessary to change etc.

    Hello

    Yes, it's a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Scams by e-mail or web: how to protect yourself - understands what to do if you
    think you've been scammed.
    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    How to recognize phishing e-mails, phone calls or links
    http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

    In the United States, you can contact the local police to the FBI, Attorney general, and
    consumer watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the
    Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
    (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Nor would they know if any errors
    It exists on your computer. So those are the frauds or scams to get your money or
    worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently: Microsoft has no
    for you unsolicited telephone calls help fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    Phone scams
    http://www.consumer.ftc.gov/articles/0076-phone-scams

    Limit unwanted calls & Emails
    http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emails

    National do not call registry for
    https://www.DoNotCall.gov/

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Technical support phone scam?

    Hi all. Earlier today, I phoned by someone claiming to be from Microsoft technical care; He said that my computer has been infected with a new virus (Trojan something?) and generated a lot of error messages. He asked me to download a software to help solve this (www.teamviewer.com); When I asked him to send the confirmation email that he was from Microsoft, it is very aggressive, said my license may be cancelled and finally told me to ' go to *'. Is it possible that this could be a real MS technical support call: the way of the appellant does not, but he asked me to watch some log files that to my uneducated eyes, seemed to have a lot of error messages, but I help but feel it is a scam.

    Hello

    Of course, it was a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
    (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
    (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • ATTENTION: the Tech support phone call scam.

    I just got a phone call from a woman with an Indian accent very thick, arguing that the IP address of my computer was now public and hacked my computer.  She even transferred the call to the Ministry "Hand Macintosh Server" to talk with someone named John Williams, who provided this phone number:
    (855) 876-6657.
    I immediately called the Apple Store and they agreed it was a scam.
    Please pay attention.

    Thanks for letting us know - always wise to be on the lookout and to maintain the level of healthy skepticism on this kind of unsolicited calls

  • Microsoft Technical Support phone Scam - how did get my cell number?

    I am so happy that I have look into this after the phone call from "support"!

    Yesterday, my computer took a long time to update so I turned it off to see what has been updated.  30 minutes. later, I get a call from a Middle Eastern guy, indicating that he was from Microsoft and my computer was not send or receive updates. My first thought was how he got my number? Its a new number? And to my knowledge not connected with anything online. And the last I spoke with someone from my computer with my old cell phone number. So I was confused and shocked someone contacted me on my computer. Well I guess fortunately I didn't feel well "of female personal problems" and I broke! LOL the number was "unavailable" and I got 5 calls before his time even, so I ask was he seeking him was him calling all the day?  I just let him talk, but I heard her ask if I was by my computer o he could show me what he was talking about.

    I was actually on my computer, so I told her I was and I was not having any problem. and if its not not broken need to repair anything and it was not in my computer. Then he hung up.  So I'm

    wonder how he did get my new number and how did think I haven't update my computer? I usually let my computer do an automatic update on its own, but I think now I'll go and see what is updated. I still have the protection on my computer, I use Kaspersky and run aclean one per week. but lately its been bad driving and I just thought that its time for a new, he is 3 years old. So I'm thinking that someone already has some kind of access to my computer?

    * Also I blocked all unknown callers with the soft privacystar *.

    It is a scam and has nothing to do with Microsoft. Do not give them any information.

    They could have gotten your telephone number of 1 million different ways. After being on a marketing list, to the lists of random dialing of numbers of malware on smartphone Android phones a friend who has your stored number on it.

  • Windows Tech Support Ayogi scam

    Nearby, I fell for a scam of Technical Service by Indian operators under the guise of Ayogi, a company with a good reputation. They call on the pretext that your computer was sending error messages to Microsoft for 2 weeks and therefore political company to study the impact. They first try to prove to you that they are genuine by obtaining gives you access to your internal error log file windows and you show a lot of error messages. In this case, it is 18000 MsiInstall.exe corruption errors.

    They will try again to prove themselves by providing you with the true BSB number of Ayogi, intimate details of society and reciting your CSLID number, even when your internet connection is disconnected.
    They get to perform a check of the hardware on your computer and if it returns as being out of warranty, they will offer 4 different warranty options (1 year, 2 years, 3 years warranty and lifetime ($400).) This includes 6 years of anti-virus for up to 5 computers
    They will then request access to your computer via a remote access program and scan your system against viruses and errors using programs such as Advanced System Care and deep care. They will take care to show you what they do during their operation to complete the illusion of transparency.
    They have access to the license codes for AVG anti-virus that will extend its life for up to 6 six years. They also have access to the license keys for Windows 7, which they used to fix a computer of brothers and sisters who had let his license expires.
    They will also offer licenses to a security of the programs that you have installed ($50 for 6 years), if they see that you are currently using one! legal! free version of the product
    It is also obvious that they have a lot of codes for most of the other security programs.
    In the end they will direct the victim to the website of Western Union money exchange (the real deal) and does not extinguish unless asked remote viewing program.
    They will get the victim to send money to a man, family name Pal in West Bengal. refuses the use of Paypal due to apparent security problems.
    THEY ARE WILLING TO SPENT UP TO 3 HOURS PROVING THEIR VERACITY AND SEEM TO BE VERY PROFESSIONAL, TRANSPARENT AND USER-FRIENDLY.
    They need to submit the advice of good computer, such as backing up files on an external hard drive when they rip you off.
    I did send money to them in the end. However, I am yet 6 AVG registration year and the Windows license they gave me.
    I need to know how to purge malicious programs that can accumulate on my PC during this experience. I am not prepared to reconnect my computers to the internet until I'm sure that they are safe again.
    Also need advice on what to do with the license keys that they enabled on my programs. They have not installed the new and so I think that they are still safe, but now fully licensed property. Should I delete these programs?
    MsiInstall.exe is still slip out too, how can I fix?
    I have also been locked out of my own PC and need help on how to access it again.

    Hello Stepheneverton,

    You have allowed them access to your PC so, basically, they could have installed whatever it is you know. Unfortunately, there is that one piece of advice, and that is to re - install Windows and all your programs. I know it's radical, but it's the only way to ensure that your system is completely clean.

    If your PC came with Windows pre-installed you either have a recovery disk or even the manufacturer of PC included a recovery partition on your hard drive. Check the website of the manufacturer of your PC (or the user of the PC guide) for more information on return to conditions at the factory.

    Alternately, if you've used backup software to the image of your hard disk (recommended) then you could just as easily recreate the image on your hard disk from the previous backup image. of course, all of the programs that you installed after creating an image should be installed on your system.

    Also, as pointed out by Palcouk, make sure you change all of your passwords. If you do online banking it is also wise to notify your bank who has committed a breach of security on your PC. Make sure you also change your password as online banking.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • Tech support phone number

    Anyone know of a number for technical support, I searched and does

    Hello

    I regret however it is not possible to retrieve files once they are removed from the cloud storage.

    However if you still want to connect with the support team you may refer to the following link.

    http://helpx.Adobe.com/x-productkb/global/Service1.html

    Please click on the blue button "still need help" to connect with one of the frames.

    Concerning

    Sukrit diallo

  • Celon-tech support scams?

    I just got got off the phone with a Ceylon-tech support person. I talked through a series of commands that led me to a website called techinline.net. This has given to the person on the phone to my computer access. She then went to another website www.systweak.com. From this website, it has downloaded some sort of program that seemed to be the anti-virus software. I deleted since then, but im afraid that they may still have access to my computer. Anyone know the answer?

    A call you or call you?

    See below for more information and suggestions.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

    https://WindowsSecrets.com/top-story/security-alert-bogus-tech-support-phone-calls/

  • Service/Tech Support scam?

    Topic: SRX1331409285ID - your Microsoft technical support request

    1. enter a detailed description of your problem:
    go says my Microsoft account has been hacked and used in several countries. said my account had to be closed and they would send a new registration number. asked me to connect to a Web site - www.sc24w.weebly.com also Teamviewer.com. I allowed the control. I was told that I would have to pay 200 USD for the new record and having the ready credit card. at the moment I stop. the caller keeps calling me to continue the process. I don't know what to do. I am told to shut down the computer at the moment and do not restart until they call me tomorrow. Please advise.

    2. This comment has been created by the customer and added by the Service of the OAS

    Hello, thanks for your answers. My computer will not start no longer unless I get a boot password. Reads the message "this computer is configured to require a password in order to start up. Please enter the password to start below '. The person calling me [phone number 011 44 203 318 0712] said I should use the password "88" if ever needed, but I didn't go forward with this. Can you tell me what to do? Can you connect to my computer to view issues or can I talk with one of your representatives?

    3. I tried to restart my computer, and the computer screen now displays in the order:

    Blue screen "Option and Choose" - "continuous", "Use a device", "resolve", "turn off your PC.

    "When I choose to"Solve problems", the options" Reset this PC ' and ' advance options 'appear.

    I would like to speak with someone who can guide me through a procedure to check the details of the problem and fix it if necessary. I have one don't know what version of Windows I have on the computer, I think it's Windows 10 [not sure].

    Thank you.

    Hello

    Who called who?

    @@@@@@@@@@@@@@@@@@@@@@

    This information is for the unsolicited telephone calls from people claiming to be from Microsoft.

    It's a scam.

    We have all the errors and warnings in our Event Viewer, which is another ploy they use to scare you

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    You are the only person who knows if you gave them remote access.

    If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    Report phone scams

  • In the United States, use the form of complaint to FTC Assistant.

  • In Canada, the Canadian Centre for fight against fraud can support.

  • In the United Kingdom, you can report the fraud as well as the unsolicited calls.

  • See you soon.

  • Microsoft Tech Support scams

    I just talked to a local it service company who told me that I have been scammed by fake Microsoft technical support.  They claimed that Microsoft never give phone support.  Is this correct?

    Here's what I did.  I find the following link through what I thought, it was the Microsoft technical support.

    https://partner.support.Services.Microsoft.com/en-us/contact/callback/4/?OSMCSignIn=true&WA=wsignin1.0

    They called me back immediately.  I talked to different tech support people in different sessions to try to correct a 10 failed Windows installation.  At one point, I gave remote access to a working computer to make a USB bootable recovery.  I watched what was happening on the screen and see nothing strange.  I didn't ask for the passwords, money or credit card information.  The probability is that it was a scam?

    Thank you!

    WRO

    Your local business is partially correct.   Microsoft will be never cold call users.  They have no way of knowing of youor computer is infected, with errors, etc..  If someone calls you without you calling it first of all it is a scam.

    If you access the assistance of partners and they will call back you later, you can be pretty sure they are legitimate.

    From your description, I seriously doubt that it was a scam.  They do not have ask for PII (personally identifiable information) has not asked for money and you called after them called everything first.

    If you are a partner, there is also a website (for partners) where you can ask any questiions online and then make a phone call

    http://partnersupport.Microsoft.com/en-us/mpnwinclient

  • Fake phone call to Tech support &#60; removed &#62;

    original title:

    Anyone know if a call from this number, claiming to be Windows, is legitimate?

    Hello

    It's a SCAM!

    The number is usurped or forwarded to another number, perhaps another country.

    205-419-8861.
    http://www.numberinvestigator.com/phone/205-419-8861.html

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
    (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
    (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • MacBook Air tech support scams

    Hello

    Has anyone heard of US Software Solutions Inc. and scams on them? I checked their site, seems legitimate, but anyone can put up a Web site. I called the numbers provided, a person pick up... however...

    I think I have been scammed. Yesterday, my computer froze with a popup that showed that I had a mistake and tech support number provided. I tried to stop the laptop, tried to force quit safari. The pop up kept repeating. I tried to open apple support, tabs would be open but the gel. I called technical support, with hesitation... bad feeling all the time... gave them the $, because they 'fixed' my laptop online... now it works, but I'm afraid to use it. By banking example, passwords etc.

    I am not computer savy.  Any suggestions? Help

    Yes, you have been scammed. Contact your bank for more details on how to deal with the fraud. Immediately change all passwords for anything that may have never accessed from this computer. For ultimate peace of mind, you can restore your computer using a backup prior to the access by criminals.

    For future reference: Force Quit Safari, then restart Safari while holding the SHIFT key... That's all.

    Phony 'technical support' / 'ransomware' popups and web pages

  • After getting scammed by some fake tech support... is my computer still safe to use? __

    After getting scammed by some fake tech support... my computer is still safe to use?

    More than two places to check (the second is obviously only valid if you are using Windows Firewall; if you use a third party firewall instead, see your user's guide or the help system application for how to manage exceptions to the firewall blocking rules):

    Control Panel > system > Remote tab

    make sure that no

    "Allow Remote Assistance invitations sent from this computer".
    or
    "Allow users to connect remotely to this computer".

    are checked.

    Control Panel > Windows Firewall > exceptions tab

    Browse products "programs and services" and make sure that the only items that are checked are the application you WANT to be able to pass through the Windows Firewall

  • you have a phone # for Tech support.

    I'm not a computor type and when I open firefox I get a catering trailer which freezes it is a phone # I can ask for help

    Sorry we have not a technical support phone number. Firefox is made by Mozilla, which is a non-profit organization and we rely on a community of volunteers to provide support.

    You can try describing in more detail what problem you are having with Firefox? It seems that Firefox starts. We have detected that you are using version 3.6.8 which is very old. I suggest that you download and install the latest version of mozilla.org/firefox

  • phone scam?

    Hiya, I got a ring of guy saying it was Ant support for Microsoft that my software warranty had expired and that my computer was in danger of break up at any time from last week. computer is not even a year and I haven't finished to pay off so its under warranty HP iv business starting. is it a scam? He called again (same guy) yesterday and said: it will cost somewhere around $400 for the lifetime warranty, I told him I don't have money like im a mother soloist and live from one week to the other guy all he got in a bad mood and told me not him to blame if my computer goes down! is it a scam?

    Hello

    Yes, it's a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Scams by e-mail or web: how to protect yourself - understands what to do if you
    think you've been scammed.
    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    In the United States, you can contact the local police to the FBI, Attorney general, and
    consumer watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the
    Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
    (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Nor would they know if any errors
    It exists on your computer. So those are the frauds or scams to get your money or
    worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently: Microsoft has no
    for you unsolicited telephone calls help fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Maybe you are looking for