Microsoft Technical Support phone scam
Hello, I recently received a call (about 5 minutes ago) from Microsoft. They claimed to be Microsoft technical support. They told me that my computer has sent a lot of warning and error messages to Microsoft. They said that messages and stuff said that my computer had downloaded malicious software malware and it could damage my system and internal hard drive. Then they told me that they did not answer me and now called for helping me solve this message. (I stopped to think about what they said because I had been having a lot of problems of slow boot and Windows taking almost 5 + minutes to start). So I played along for a while, but only for a minute. The first guy says let me connect to our senior technical specialist or something like that. Then I logged. The second guy says: "Hello my name is ___ Snyder (I remember only the family name)." They have given me in my observer of events and after I hung up with suspicion and Bishop/confidentiality. They tried to call me again, but I rejected the call. Please give me advice on this issue. I want to know if it's a scam to take over my computer and steal my identity, etc. or is it really Microsoft tries to help to fix my computer.
Some info on the "technical support guy":
Both were men. We had a strong accent from the Middle East while it had a slight accent Middle Easterners to it.
One of the men claimed to be the main _ (don't remember the average Word) specialist. It was called _ (don't remember the name), said Snyder.
Track of the location of the call. Approximate location is the New Hampshire, USA. This is as far as I know
Help, please! Also give suggestions on anything that might be necessary to change etc.
Hello
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Scams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
How to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx
In the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.
The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspx
No, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.
Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx
Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3
Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1
Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0
Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support
Phone scams
http://www.consumer.ftc.gov/articles/0076-phone-scams
Limit unwanted calls & Emails
http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emails
National do not call registry for
https://www.DoNotCall.gov/
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">
Tags: Windows
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Microsoft Technical Support phone Scam - how did get my cell number?
I am so happy that I have look into this after the phone call from "support"!
Yesterday, my computer took a long time to update so I turned it off to see what has been updated. 30 minutes. later, I get a call from a Middle Eastern guy, indicating that he was from Microsoft and my computer was not send or receive updates. My first thought was how he got my number? Its a new number? And to my knowledge not connected with anything online. And the last I spoke with someone from my computer with my old cell phone number. So I was confused and shocked someone contacted me on my computer. Well I guess fortunately I didn't feel well "of female personal problems" and I broke! LOL the number was "unavailable" and I got 5 calls before his time even, so I ask was he seeking him was him calling all the day? I just let him talk, but I heard her ask if I was by my computer o he could show me what he was talking about.
I was actually on my computer, so I told her I was and I was not having any problem. and if its not not broken need to repair anything and it was not in my computer. Then he hung up. So I'm
wonder how he did get my new number and how did think I haven't update my computer? I usually let my computer do an automatic update on its own, but I think now I'll go and see what is updated. I still have the protection on my computer, I use Kaspersky and run aclean one per week. but lately its been bad driving and I just thought that its time for a new, he is 3 years old. So I'm thinking that someone already has some kind of access to my computer?
* Also I blocked all unknown callers with the soft privacystar *.
It is a scam and has nothing to do with Microsoft. Do not give them any information.
They could have gotten your telephone number of 1 million different ways. After being on a marketing list, to the lists of random dialing of numbers of malware on smartphone Android phones a friend who has your stored number on it.
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Hi all. Earlier today, I phoned by someone claiming to be from Microsoft technical care; He said that my computer has been infected with a new virus (Trojan something?) and generated a lot of error messages. He asked me to download a software to help solve this (www.teamviewer.com); When I asked him to send the confirmation email that he was from Microsoft, it is very aggressive, said my license may be cancelled and finally told me to ' go to *'. Is it possible that this could be a real MS technical support call: the way of the appellant does not, but he asked me to watch some log files that to my uneducated eyes, seemed to have a lot of error messages, but I help but feel it is a scam.
Hello
Of course, it was a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">
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Receive phone calls from Microsoft Technical Support. Is it a scam?
I continue to receive phone calls, saying they are Microsoft technical support they said that I have problems with my computer and press the windows button and r to pick up errors in the event they then gave me a code to seek this place which grew up mistakes they said then that they would pass me to a technician who would delete these for me and to speed up my compy before it crashed .i their said that I was on my way while they ring back later I'm good at persuming this is a scam and could they have already gotten access to my computer
If the scammers already accessed your computer depends on if you gave them access to your computer.
Suggest you read the following:
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http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
If they call back tell the caller that you have contacted the police.
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Pete V
When the fake malware phones
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I got a call saying they were Microsoft Technical Support, and my computer was in danger. (I could not fully understand her Indian accent)He also said that I had to get my computer, so that he could show me what to do - which sounded fair enough, except that I broke my computer, so I have a computer loan. And then it's all less presence. And then he hung up.Now, everything that I've read here, that seemed to be the scam, so thank you for having this page!I want just to inform you that the number used (I don't know if this is morally right) is: + 16185299140Might be nice if people think a lot of you.I'm glad you don't fall for the scam...
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
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screw Microsoft, bill gates and all his money from God damm
Hello Bunnyfufu
Please write to the Microsoft Forums.
I'm sorry for the inconvenience caused.
You can also let us know if you have any questions, so that the community can help you. We will be more than happy to help you.
You can visit this link for more information:
http://support.Microsoft.com/GP/assistsupport
It will be useful.
Thank you and best regards,
Dinesh
Microsoft technical support
Visit our Microsoft answers feedback Forum and let us know what you think
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Make an indication where ultrWW.cab? See this thread on a similar problem with Kaspersky AntiVirus: http://forum.kaspersky.com/index.php?showtopic=80688
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