Photoshop crashes after starting with white window

Screen Shot 2013-09-22 at 05.38.18.png

When I run Photoshop I see this after a few seconds. PS is then not answer and I have to force her to leave.

Once I could see the window as "Participate to improve" but I couldn't click it as PS freezes again.

Mac OSX Lion mountain with all updates, freshly installed 2 days ago. Photoshop has been installed twice intant. I already deleted the preferences to check if this is useful, but same thing happens again. To be sure this isn't one of the custom brushes I have re installed PS

Screen Shot 2013-09-22 at 05.47.32.png

How do I get rid of the window or how I can fix this problem?

Thanks to you all

Hi Bonepenonline,

Please open Photoshop root account and check if its not working here.

New user account: http://support.apple.com/kb/ht1528

Kind regards

Romit Sinha

Tags: Adobe

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