Illustrator crashes on start up for Windows 10

Hi, Illustrator community.

I used Illustrator for a long time now on Windows 8 and 8.1 without problems. Since the update to win 10, it works on my (surface Win10, 4 GB RAM Version 3), but not on my PC (intel i7 3770 k, 16 GB RAM, Asus 780TI). As far as I can tell, I have updated all the drivers concerned. Now to the problem: when I run Illustrator on my PC, it loads a few PlugIns in the small orange window, but then after a few files, crashes and safe mode opens. I'm now 40 Diagnosys something, he may not know, what is the problem and just request each time, if I want to start over. It seems, as he to crash randomly on different plug-ins. Had similar problems with Photoshop and Indesign, but could fix it by copying a few DLLs to windows.old in the new windows dir. Really, what bothers me, is that only my office has these problems.

PS: Sorry if this is hard to read, English is not my first language. Thanks for your time! Your help is appreciated.

PSS: Sometimes it opens, but without all the tools on the left or properties on the right, gray just a window with a title bar. I tried to fix this by reinstalling Illustrator and also in removing ALL Adobe and starting from scratch. Nothing has helped or changed something.

Merctw,

I think that the good order/way is to update the operating system, and then reinstall the applications. Which was how you did it?

It may be best to reinstall using the way complete three steps (the otherwise strange things may persist):

(1) uninstall (check the box to delete the preferences),

(2) run the cleanup tool, see the link below,

(3) reinstall.

http://www.Adobe.com/support/contact/cscleanertool.html

Or, you can have problems with Windows 10 itself.

You may want to consider a new install of Windows 10 and then reinstall the application (s). He has worked in this case:

https://forums.Adobe.com/thread/1914521

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