Photoshop CS4 is suspended / stalls / hangs immediately after launch
PS CS4 crashes, stops, freezes either during startup or immediately after causing the computer to crash.
System
- Dell XPS720,
- Dell 24 "MAP reference
- XP MCE,
- RAM 4 GB, (2.75 available)
- 250 GB of free space on 750 gig hard drive,
- NVidia GeForce 8800 GT & latest driver,
- Canon MX700 & latest driver.
Here's what I've done so far, (sorry if I missed something)
- No recent updates or changes made to the system after started.
- Renamed PREF file - no change. (the new pref file has 0 bytes)
- Components of the system under test - all past.
- Uninstalled, rebooted, reinstalled, rebooted the software - result = no change.
- Updated drivers for printer/scanner & video card - result = no change.
As well as thinking about the PSU, two things you can try.
(a) uninstall Adobe Bridge. Might as well remove Version Cue Server too, if installed.
(b) disable all startup Photoshop scripts. To do this, go to C:\Program Files\Common Files\Adobe\Startup CS4\Adobe Photoshop Scripts. Rename the file Photoshop.csx in Photoshop.disabled (for example). [Added:] Do the same for other startup scripts in the folder.
Try Photoshop again.
Tags: Photoshop
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