Photoshop exit code: 7

Similar Questions

• Exit code: 146 to install photoshop CC 2015.5

  I have problems to install Adobe Photoshop CC (2015.5). Installation stops at 88%, and the following message is displayed:

  "< PRE > Exit Code: 146.

  -------------------------------------- Summary --------------------------------------

  -fatal error 2, 0 error (s), 1 warning (s)

  FATAL: Error (Code = 146) the 'MoveDirectoryCommand' command for package: 'AdobePhotoshop17-Core_x64', version: 17.0.0.88

  FATAL: An error has occurred in the installation of the package (name: AdobePhotoshop17-Core_x64 Version: 17.0.0.88). Error code: '146'

  WARN: Cannot move the directory 'C:\adobeTemp\ETRBA25.tmp\1\Application' to ' C:\Program Files\Adobe\Adobe Photoshop CC 2015.5'.

  -------------------------------------------------------------------------------------

  "< / PRE >.

  Someone help me please, I need this emergency programme!

  leaving the cc app.

  suspension av/anti-malware.

  Right-click on the application of cc > click 'run as administrator '.

• Installation of Photoshop CC 2015 - the exit code 7 - error DF024

  Hi guys!

  I try to install Photoshop CC 2015 via CC, but I get this error about 75% of the process:

  < PRE > exit code: 7

  Please see specific errors below for troubleshooting. For example, ERROR: DF024...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 2 error (s)

  -Payload: Adobe Preview CC 1.0.0.0 {A3B6E381-F2E8-47CD-87B4-96B1E3FF61D3}.

  ERROR: DF024: cannot move the file in "C:\Program Files (x 86) \Common {A3B6E381-F2E8-47CD-87B4-96B1E3FF61D3} \_2052_3ee4c568d00 54f5b21d63d4fe818c79c ' to 'C:\Program Files\Common Files\Adobe\Plug-Ins\CC\Generator\preview.generate\node_modules\ws\build\Release\bufferut il.node' error 32 O land ja esta sendo used por outro processo... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify. SEQ (2053)

  -Payload: Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21}.

  ERROR: DF024: cannot move the file in "C:\Program Files (x 86) \Common {793C2BF7-A4FE-4608-91C9-9282C5801C21} \_1250_b1b0f3e49a1 13e98e0c5862478d3772e ' to 'C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Droplet Template.exe' error 32 O land ja esta sendo used por outro processo... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify. (Seq 259)

  -------------------------------------------------------------------------------------

  < / PRE >

  I tried to add all permissions for these folders, restore Microsoft Visual C++, tried to start in safe mode, but then I can´t internet access, so I can´t install it anyway...

  Someone has an idea?

  Thanks for the tips!

  Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs

• Problems installing photoshop, the exit code 6

  Hi I keep getting an exit code 6 Installing CS5.5. All other installed OK except photoshop, can anyone help?

  Please remove Photoshop CS5.1, you can Remove already installed application (Mac OS X) files using this link.

• Just registered and installed Creative cloud, Lightroom and Photoshop. (Exit code 6)

  Lightroom and photoshop has not installed properly, error messages are:

  Lightroom Problem:-

  Exit Code: 6

  Please see specific errors below for troubleshooting. For example,  ERROR: 

  -------------------------------------- Summary --------------------------------------

   - 0 fatal error(s), 4 error(s) 

  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------

  ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546

  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{5DF04C82-60E5-4B42-9A0D-800CDFA26850}\Lightroom_6_LS11\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------

  ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546

  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{5DF04C82-60E5-4B42-9A0D-800CDFA26850}\Lightroom_6_LS11\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com

  -------------------------------------------------------------------------------------

  
  
  
  

  Exit Code: 6

  Please see specific errors below for troubleshooting. For example,  ERROR: 

  -------------------------------------- Summary --------------------------------------

   - 0 fatal error(s), 4 error(s) 

  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------

  ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546

  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{44C117B6-7F63-42B0-BD36-3B03911F607E}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------

  ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546

  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{44C117B6-7F63-42B0-BD36-3B03911F607E}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com

  -------------------------------------------------------------------------------------

  Step 1: (x 86)

  Go to Control Panel > program and features.

  Under the list of programs, look for " 2012 Microsoft Visual C++ Redistributable package (x 86)" and uninstall the same.

  When you are prompted to " reboot" the computer.

  Then uninstall " package redistributable Microsoft Visual C++ 2012 (x 86).

  Once you had uninstalled package redistributable Microsoft Visual C++ 2012 (x 86). Click on the link below and the "vcredist_x86.exe" download and install the same.

  http://download.Microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/VC redist_x86.exe

  As you can see in the description of the error failed to install the redistributable Microsoft Visual C++ 2012 (x 86)' and package redistributable Microsoft Visual C++ 2012 (x 64).

  It is ideal to uninstall them and reinstall the updated version. that should solve this problem.

  
  

  (Step 2): (x 64)
  

  Follow the same procedure again.

  The redistributable Microsoft Visual C++ 2012 (x 64) to uninstall and reinstall the version updated.

  
  

  http://download.Microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/VC redist_x64.exe

  
  

  
  

  Then launch application creative cloud and try to reinstall Lightroom and check.

  
  

  
  

• ASUS new comp, windows 8.1... try to install Adobe photoshop CC (installed 42%), lightroom CC and creative cloud with msg:ERROR combo: third payload Installer vcredist_x64.exe failed with exit code:-2147024546 and msg:ERROR: cannot install microphone

  New Asus windows 8.1 desktop computer... try to install Adobe photoshop CC (installed 42%), lightroom CC and creative cloud with msg:ERROR combo: third payload Installer vcredist_x64.exe failed with exit code:-2147024546 and msg:ERROR: failure to install the Package redistributable Microsoft Visual C++ 2012 (x 64). Please try to install by double-clicking the executable file to "C:\Users\Milan\AppData\Local\Temp\{12D1155A-EC7D-48B0-B8A9-1738A801773A}\Photoshop_15_LS 20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x 64) \vcredist_x64.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com.

  When you try to install MS Visual C++ Redistributable Package 2012 on my computer it comes to msg: you cannot run it on this PC... Please HELP Milan

  Hi Milan, please share the OS version so that we can help you properly. Check: How to fix error download creative cloud?

  Let us know if you still get the same message.

  It's you

  Atul_Saini

• Download Photoshop CC and get constant exit code: 06!

  It's super annoying Adobe I pay you per month for a subscription service that apparently has no value. I tried to get my CC of Photoshop download for hours and everytime in 42% Download this stupid error pops up. It is not my laptop or settings. It worked fine for months, when I had to reinstall on my laptop due to a failure of the system. Please tell me how to fix this error, or fix it on your end!

  Exit code: 6

  Please see specific errors below for troubleshooting. For example, the ERROR:

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 4 (s)

  -Payload: Package redistributable Microsoft Visual C++ 2012 (x 64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20}.

  ERROR: third charge useful Installer vcredist_x64.exe failed with exit code: 2147942750

  ERROR: Failure of the Package redistributable Microsoft Visual C++ 2012 (x 64) to repair. Please try to fix it by double-clicking the executable file to "C:\Users\kelly\AppData\Local\Temp\{EB4D53E2-8678-4C3C-B840-C93887CED23A}\Photoshop_15_LS 20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x 64) \vcredist_x64.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com

  -Payload: Package redistributable Microsoft Visual C++ 2012 (x 86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC}.

  ERROR: third charge useful Installer vcredist_x86.exe failed with exit code:-2147024546

  ERROR: Cannot install the Microsoft Visual C++ 2012 Redistributable Package (x 86). Please try to install by double-clicking the executable file to "C:\Users\kelly\AppData\Local\Temp\{EB4D53E2-8678-4C3C-B840-C93887CED23A}\Photoshop_15_LS 20_win64\Adobe CC VC 2012 Redist (x 86) 2014\payloads\Microsoft \vcredist_x86.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 86) from the Microsoft Web site - www.microsoft.com

  -------------------------------------------------------------------------------------

  Moved to this discussion in the creative forum cloud download & install.

  Kellyzollo Microsoft Visual C++ 2012 Redistributable Package (x 64) is a component of your operating system.  If there are damaged or must be reinstalled so please see last support Visual C++ downloads.  If you continue to experience difficulties, then please contact Microsoft or your computer to fix this manufacturing component of your operating system.

• Exit code: 15. Error: DW051. Photoshop CC

  I installed illustrator and indesign, but does not have photoshop. Download was ok, but the installation always gives the same error:

  
  Exit code: 15

  Please see specific errors below for troubleshooting. For example, ERROR: DW051...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 1 Error (s)

  ERROR: DW051: dependence of session support {F3306594-3BAA-4FA5-86C2-597278F5674E} CoreTech PDF settings CC 12.0 has changed.

  -------------------------------------------------------------------------------------

  I called support twice, they sent the link with certain procedures that did not work:

  http://helpx.Adobe.com/Creative-Suite/KB/exit-code-15-Installing-CCM.html
  
  I use an iMac 21.5 "Intel Core i5 2.5 GHz, OS X 10.8.5, 12 GB 1333 mhz DDR3.»

  I really need to solve this problem as soon as POSSIBLE because I'm an independent designer and I'm late and deadlines for this reason.

  Wait for a response.
  

  Breno, you want to check your Setup log after each attempt to see if the errors are to change.  You can find a relevant discussion for Exit Code 34 at http://forums.adobe.com/message/5364732#5364732.

  Also for a list of the most common mistakes that can be found in the installation log files see Installation, launch errors in the log. CS5, CS5.5, CS6, CCM - http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html.

• Get the exit code 15 - to 50% Photoshop CC installation - Windows 7

  Hello

  I tried a lot of different solutions, and they have not worked. Please help if you have solved this problem on Windows 7. That's all I get - no explanation, no trace of the stack.

  The problem seems to occur once the installation files are downloaded and extracted, once he starts to try to write something in a file, it fails - in my opinion.

  CC of Photoshop has been installed so that I uninstalled it to move it to another drive. Since then, I was not able to install it again anywhere on this PC. So far, I've uninstalled all Adobe, tried Adobe cleaner several times, used the program Adobe Support Advisor, but he found nothing.

  Please help me, I'm desperate.

  Exit code: 15 - Summary-0 fatal Error (s), 0 error (s), 0 warning (s)

  Thanks in advance

  See the following help document, if you have not already:

  Output code 15 installation | CCM, CS6-

  http://helpx.Adobe.com/Creative-Suite/KB/exit-code-15-Installing-CCM.html

• Photoshop Elements Mac 10 continues installation failure - exit Code 7

  Photoshop Elements Mac 10 continues installation failure - exit Code 7

  I downloaded Photoshop Elements 10 for Mac (no trial, with valid serial number)

  Mac OS x 10.7.2, 3.6 GHz Intel Core i5, 16 GB of RAM

  I know that the installation package is valid because I installed it on my laptop backup (same Max OSX version) after I have problems with my main desktop and it installed fine. I followed all the instructions on the package such as "reboot my system and install again", and the installation continues to fail with the same message:

  Exit code: 7

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 18 (s), 3 WARNING (s)

  WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the load of the session {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no connection to upgrade/conflict with it.

  WARNING: DS013: Payload {75063C76-E858-455B-9C26-89E55D26F276} AdobeHelp 3.2.0.0 is already installed and the load of the session {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no connection to upgrade/conflict with it.

  ERROR: DS013: check the integrity of the payload: failed with code 1

  -Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0.

  ERROR: DF024: unable to preserve the original file to ' / Library/Fonts/BickhamScriptPro-Regular.otf ' error 0 Seq (1519)

  ERROR: DW063: ARKDeleteFileCommand of command failed. SEQ (1519)

  ERROR: DF023: cannot delete the file "/ Applications/Adobe Photoshop Elements 10 / Support Files/Adobe Photoshop elements Editor.app/Contents/Info.plist. Error 0 Seq (2)

  ERROR: DW063: error to reverse the order ARKCopyFileCommand (Seq 2)

  ERROR: DF001: could not get the permissions to "/ Applications/Adobe Photoshop Elements 10 / Support Files/Adobe Photoshop elements Editor.app / happy"(Seq 2) ".

  ERROR: DW063: error to reverse the order ARKCreateDirectoryCommand (Seq 2)

  ERROR: DF001: could not get the permissions to "/ Applications/Adobe Photoshop Elements 10 / Support Files/Adobe Photoshop elements"(Seq 2) Editor.app "»

  ERROR: DW063: error to reverse the order ARKCreateDirectoryCommand (Seq 2)

  ERROR: DF001: could not get the permissions of "/ Applications / Adobe Photoshop Elements 10/taking care of files"(Seq 2) ".

  ERROR: DW063: error to reverse the order ARKCreateDirectoryCommand (Seq 2)

  ERROR: DF015: cannot delete the symlink "/ Applications / Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1) ".

  ERROR: DW063: error to reverse the order ARKCopySymlinkCommand (Seq 1)

  ERROR: DF001: could not get the permissions to "/ Applications/Adobe Photoshop Elements 10"(Seq 1) ".

  ERROR: DW063: error to reverse the order ARKCreateDirectoryCommand (Seq 1)

  WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

  ERROR: DW050: the following payload errors were found during the installation:

  ERROR: DW050:-Adobe Photoshop Elements 10: due to a lack of Language Pack installation

  ERROR: DW050:-Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: installation failed

  -------------------------------------------------------------------------------------

  Suggestions? Thank you.

  Problem solved with the help of the Adobe Support (Mercer).  My problem had been seen in another machine, there are empty folders in the folder fonts (hard > library > fonts) that the installer could not reconcile or remove, hanging near the top of the installer.

  My challenge has been to delete the following empty folders in the folder of fonts:

  AdobeMingStd - Light .otf

  BickhamScriptPro-Regular

  KozMinPro-Regular

  MyriadPro - BoldCond.otf

  TektonPro - BoldCond.otf

  And then rerun the installation program (remember to empty the trash).

  My advice would be to first read the Setup log and search for the names of the fonts files that could not be resolved, then dump those.  Another way would be to export all empty folders in the folder fonts, empty the trash, and then re-Sun of the installer.

• "Exit code: 7 ' error when installing Photoshop Elements 10

  I just bought Adobe Photoshop Elements 10.  I have a Macbook and I Mac OS X 10.6.8.  When I try to install it, I get the error below.  I restarted and try a few times and got the same error.  Any suggestions?

  Thank you
  Jordan

  Exit code: 7

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 19 (s), 1 WARNING (s)

  -Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0.

  ERROR: DF027: failed to copy the Creations/backgrounds/BG_DistressedCremeSolid.jpg file from '/private/tmp/.tempdirBxHaKJWk/Assets2/LibAppSupport/Photo' to ' / Library/Application Support/Adobe/Photoshop Elements/10.0/Photo Creations/backgrounds/BG_DistressedCremeSolid.jpg "error 0 (Seq 2132)

  ERROR: DW063: ARKCopyFileCommand of command failed. SEQ (2132)

  ERROR: DF037: unable to delete the directory "/ Library/Application Support/Adobe/Photoshop Elements/10.0/Photo creations/circles"(Seq 1611).

  ERROR: DW063: error to reverse the order ARKCreateDirectoryV2Command (Seq 1611)

  ERROR: DF023: cannot delete the file "/ Applications/Adobe Photoshop Elements 10 / Support Files/Adobe Photoshop elements Editor.app/Contents/Info.plist. Error 0 Seq (2)

  ERROR: DW063: error to reverse the order ARKCopyFileCommand (Seq 2)

  ERROR: DF001: could not get the permissions to "/ Applications/Adobe Photoshop Elements 10 / Support Files/Adobe Photoshop elements Editor.app / happy"(Seq 2) ".

  ERROR: DW063: error to reverse the order ARKCreateDirectoryCommand (Seq 2)

  ERROR: DF001: could not get the permissions to "/ Applications/Adobe Photoshop Elements 10 / Support Files/Adobe Photoshop elements"(Seq 2) Editor.app "»

  ERROR: DW063: error to reverse the order ARKCreateDirectoryCommand (Seq 2)

  ERROR: DF001: could not get the permissions of "/ Applications / Adobe Photoshop Elements 10/taking care of files"(Seq 2) ".

  ERROR: DW063: error to reverse the order ARKCreateDirectoryCommand (Seq 2)

  ERROR: DF015: cannot delete the symlink "/ Applications / Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1) ".

  ERROR: DW063: error to reverse the order ARKCopySymlinkCommand (Seq 1)

  ERROR: DF001: could not get the permissions to "/ Applications/Adobe Photoshop Elements 10"(Seq 1) ".

  ERROR: DW063: error to reverse the order ARKCreateDirectoryCommand (Seq 1)

  WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

  ERROR: DW050: the following payload errors were found during the installation:

  ERROR: DW050:-Adobe Photoshop Elements 10: due to a lack of Language Pack installation

  ERROR: DW050:-Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: installation failed

  Title of the message was edited by: Brett N

  Did you remove the bits of the installation has failed before leaving? Try to create a new administrator account for installation. If this does not work, try to make a new download from the Adobe site. Even if you bought the boxed version, you can install the trial version and enter your serial number.

• I installed the creative cloud and you are trying to install the photoshop. But I can not download completely, and he says Exit Code: 34, 1 fatal Error (s), 0 error (s).

  You can check the link below:

  (Exit code: 34 please see specific errors below for troubleshooting.) For example, ERROR: - Summary - 1 or fatal errors, 0 FATAL error: "Microsoft Visual C++ 20 payload.

• has received the error install photoshop exit cc code: 6

  Exit code: 6 please see specific errors below for troubleshooting. For example, ERROR: - summary - 0 fatal Error (s), 2 error (s) - payload: package redistributable Microsoft Visual C++ 2012 (x 64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20}---ERREUR: third payload Installer vcredist_x64.exe failed with exit code: ERROR-2147024546: cannot install the Microsoft Visual C++ 2012 Redistributable Package (x 64). Please try to install by double-clicking the executable file to "C:\Users\edwin\AppData\Local\Temp\{C431AE8D-140C-42F7-A5C5-B063F1B6DF8B}\Photoshop_16_LS 20_win64\Adobe CC 2015\payloads\Microsoft VC 2012 Redist (x 64) \vcredist_x64.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com---

  Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs

• When you try to download the trial version of Photoshop I got these errors: ERROR: third payload Installer vcredist_x86.exe failed with exit code: ERROR-2147024546: cannot install the Microsoft Visual C++ 2012 Redistributable (x 86).

  Why this is happening and what to do about this.

  Errors ' Exit Code: 6, "" Exit Code: 7 ".

  Mylenium

• Exit code 15: failed installation.  0 1 fatal error.  Error: media DB error: 12 installation of first pro and photoshop by cloud

  Exactly the error message as follows:

  There was a problem installing first Pro 2014...   Failed installation.   Setup has encountered an error.  Restart the system and try again (15) 15 0 1 fatal error exit code.  Error: media DB: 12

  I solved this by doing the following:

  > Install Adobe Creative Cloud

  > Delete the directory C:\Program Files (x 86) of \Common Files\Adobe\caps

  > Delete the directory C:\Program Files (x 86) of \Common Files\Adobe\OOBE

  >R einstalling Adobe Application Manager.

  According to the newspapers, I had problems with the media_db.db file that is located in the directory of caps.  Removal that does not solve it however, so I tried to reinstall the AAM.  Who had problems replacing the OOBE directory, so I deleted that too.  Then the things installed smoothly.  None of this worked until I also have installed however CCA.

  I hope I saved someone a few hours!