Photosmart 2610 usb connected stops printing in the queue; error noted. IMac os 10.6.8. prints test page

I used all-in-one HP Photosmart 2610 for years without change. Now everything is print spooling with non-descript "error" when it is in the queue. I can print the test page for the utility and I can print via the usb connection to my laptop which has supposedly the same software and updates. I uninstalled and reloaded the software updated and get a message that the software has been installed successfully. Install HP works OK and the dashboard widgit working to show supplies. But the printer in the printer/Fax preferences poster "information not available" when I check for supply levels.

When I try to use the printer utility I get a message "some components installed on your computer have been developed for a different version of the HP utility. These components will not be loaded and some features related to your device cannot be accessed ".» I downloaded the latest version of the software and reinstalled my original software CD and cannot always my computer to print.

If you are using Snow Leopard or Lion and you have the HP software before Snow Leopard (either from a CD not marked as compatible with 10.6 or you recently upgraded to Snow Leopard or Lion and had the software HP on your Mac before you upgrade - even if you made a standard from the old software uninstaller or installed new software on top of it) , you must uninstall the software by using the "scrubber":

Go to Applications/Hewlett Packard / click Uninstall HP
Click on continue
Highlight your device in the left pane
Press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall< this="" is="" the="" scrubber="" option,="" there="" is="" no="" button="" labeled="">
There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
Click on continue and let it finish

Restart your Mac

Now reset the printing system:

-Sys Prefs, Print & Fax
-Right (control) click inside the box that lists your printers and select Reset Printing System.
WARNING - This will remove ALL your printers!
-Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

Tags: HP Printers

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