Photosmart 5220 went offline, not connected to the pc

Photosmart 5220 is no longer connected to the PC. Used to work perfectly, assistance contacted, can not help you.

President made,

Here is a link to a document that should help you resolve your problem.

http://support.HP.com/us-en/document/c02221706

Tags: HP Printers

Similar Questions

  • MY HP PHOTOSMART 7520E PRINTER IS NOT CONNECTED TO THE INTERNET

    I have a wireless printer HP Photosmart 7520e and following a power failure, I lost my Internet connection.  The printer works fine without any other problems, but for some reason any that it does not connect to the Internet. Appears on the printer 'wireless Direct' but it is not connected to the Internet.

    Hi filgrastin,

    Thank you for your answer! I have a few questions for you:

    • You are using a Mac or Windows operating system? What is the version number? To find the exact version, visit this link. Whatsmyos.
    • How far is the printer from the router?
    • What falls down on the Test report wireless?

    Here's how to print a Test report Wireless:

    • Load the white plain US letter or A4 paper in the tray, if it is not already.
    • On the Control Panel, press the Setup icon, and then tap on wireless. Wireless menu.
    • Press the Test report print wireless. The printer prints the test page.

    If you are running Windows, please try our HP print and Scan Doctorand let me know what happens.

    We hope to hear from you. and have a nice day!

  • Photosmart HP 5510: printer not connected to the network, although it

    Hi people,

    I am at my wits end with this and you are my only hope (what Star Wars quote).

    I have a HP Photosmart 5510, I've had around 2011.  I've always used it in the company of my iMac (OS X now on El Capitan). Over the last year or two, there was the strange number to which case when I open the HP utility on my iMac it says it is not able to connect to the printer and I should check that it is switched on (this is before you ask). This question seemed to resolve itself after a short while and there was no problem.

    However, I came to analyze some elements of the other day, and this same old issue again raised his head. I put my paper on the scanner and press the option scan only for the printer to tell me that there is no connected computer. Weird, I thought I had printed only some points the day before. I went to my iMac and open the HP utility to see my former favorite message that the printer was not plugged in blah blah.

    I went on HP website to see if there were new pilots required, which it was not (the last was for OSX Yosemitie!).

    I decided to try and start fees and remove the printer and re - add new. I deleted the printer, downloaded the latest HP deriver (just in case) and that's where everything went wrong.

    Software downloads, all right, it starts going through the installation process, end, then he gets to the selection of the device, issue. It evokes three devices that are my one and only printer (Strange I thought). Two with the "connection type" listed as Hello and the other with the connection type is listed as IP. I tried selecting each of these only for each of them to come back with the following error message:

    "YEAR error occurred while the communications device." Please make sure that the device is ready and try again." Well, if they hear by loan, circuit implementation, its connected to my network then YES ITS BLOODY LOAN! So I get no more on the process by the printer and HP Utility installation is nothing else than a large black plastic paper weight. I tried to reconnect my printer to my network wifi several times and everything is fine, its connected and there is no problems according to the page of "wireless network test results" print.

    What the hell is happening? Any ideas? Please save me before I throw this thing by the highest window that I can find.

    I'm not a computer expert and I'm certainly not a network specialist. All the advice is appreciated greatly and fortunately.

    Hey @Mvdarbs,

    Welcome to the Forum from HP Support. We're here for another help to get the most out of our products.

    Thank you for your message. I see that you experience the Mac-to-printer communication problems when you use the HP Photosmart e-All-in-one 5510 printer. All this happens despite your apparent WiFi connection. While it is no doubt frustrating to live when all you want to do is print, there are solutions that you can try and I hope that they will restore the regular feature.

    I recommend you try the following steps:

    (1) we will start over with the installation of your network printer. From the control panel press the wireless icon, and then select "Restore network Defaults."

    2) façade, run the "Wireless Setup Assistant." Reconnect to your home network and then make a note of the IP address.

    3) visit the printer embedded web server (EWS): this is done by entering the IP address of the printer in the address bar of the web browser and navigating to this address. If you have a security alert (as this page is not encrypted), click on to "Go forward anyway." If the page loads correctly, we can be certain that the network connection is real. While you're there, make a note of any error messages or status alerts (if you see it, it's all good) and don't forget to advise me on what you see.

    4) remove the printer from your Mac. If you are not sure how, refer to the

    guide for advice.

    one) (optional)-set a static IP address for your printer. Refer to this thread of @PrintDoc here: http://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/changing-IP-address-for-wireless-printer/td-p/445087 for instructions on how to do it.

    5) reinstall your printer: click here and install the driver that you are prompted.

    Please let me know the result of your troubleshooting by responding to this post. Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    See you soon,.

  • HP Photosmart D110a does not connect after the software update of the router

    I'll try a restatement of my first message:

    Two days ago I had problems with my Internet service provider modem.  This problem has been solved, but leads to a second problem still does not connect to the internet.  Then with the help of technical support D-Link, an update of the software has been downloaded to my wireless router and installed and now I can connect to the internet.

    But today, I had to use my printer/scanner for 2 1/2 year, HP Photosmart D110a, it is not connected through the above wireless router.  (The blue light on the printer blinks just).  Tech support says I'm out of warranty, so I hope someone can help me here on this forum.

    Thank you!

    Glad you got it to work, please mark it as Solution accepted so that others can search and find the answer too.

  • You are not connected to the internet! You want to work offline or try again? There is also a box with a red x and the message reads unplugged network cable.

    Unplugged network cable?

    Recently I get this message then on the line. You are not connected to the internet! You want to work offline or try again? There is also a box with a red x and the message reads unplugged network cable. It is very aggravating. Can someone tell me how to solve this problem? It might have something to do with my firewall? I recently downloaded mozzilla firefox if I could play words with friends, because IE would not work on the game.

    Hi LouisteanGriffin,

    ·         Did you do changes on the computer before the show?

    Follow these methods.

    Method 1: Follow these steps:

    Step 1: Start the computer in safe mode with network and check if the problem persists.

    A description of the options to start in Windows XP Mode

    http://support.Microsoft.com/kb/315222

    Step 2: If the problem does not persist in SafeMode with network, perform a clean boot to see if there is no conflict of software like clean boot helps you eliminate software conflicts.

    How to configure Windows XP to start in a "clean boot" State

    http://support.Microsoft.com/kb/310353

    Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

    After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

    (a) click Start, run.

    (b) type msconfigand click OK.

    (c) the System Configuration Utility dialog box appears.

    (d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

    (e) when you are prompted, click on restart to restart the computer.

    Method 2: Temporarily disable the security software.

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 3: Follow the steps in the article.

    How to troubleshoot a network home in Windows XP

    Windows wireless and wired network connection problems

    For reference:

    How to reset the Protocol Internet (TCP/IP)

  • photosmart HP b210a more does not connect to the server.

    I installed this new printer a few days ago and it works wireless laptop problem, phone and pad. So now all of a sudden I can't print wireless. The printer says does not connect to the server if the wireless works. The wireless working on my computer too. Repeatedly, I installed the installer hp for Lion, I installed the drivers from HP on the Apple site.

    Technical specification:

    iMac running Lion

    Mac Book under Snow Leopard

    iPad

    iPhone 3 g

    AT & T Uverse router

    Thanks to anyone who can help!

    The router rebooted, reinstalled again and it seems to work? Don't know what went wrong.

  • (GET MORE) On a printer C309n Hp Photosmart Premium Web application does not connect to the internet?

    Hello everyone; Does anyone know why the app GET MORE on this printer Hp Photosmart Premium Web C309n does not connect to the internet? All other applications are connected ok. The site is down? someone knows something about it? HP is the fixation of this hopefully soon? Thanks for any info.

    I am very sorry for your difficulties.

    You can try the following, if you please, of your printer face:

    Setup (wrench on sceen House of printer)

    Web

    Updates

    Product updates

    Accept the update of product offered.

    Please let us know:

    (1) if he is offered an update of product, and if so, it ends correctly?

    (2) receives more work after the update?

    In the future you can keep your FW up-to-date more easily by selecting the option 'Automatically' for the settings of update of product in the update section of the product in the Web menu.

    Key

    Web

    Updates

    Product update settings

    Select "automatically".

  • All-in-one HP Photosmart C6280 not connected to the internet, and can not scan to computer

    My HP Photosmart C6280 all-in-one not connected to the internet, and can not scan to the computer.  I got it for a few years and must plugged into my Macbook to print, but now I want to use it to scan photos directly to my computer.  Can someone help me to do this?  Much appreciated!  (Not sure where are my original softward records!)

    Oh, OK, well this isn't probably the problem, but for good measure, you should get the latest version of the software for your printer from the "support & drivers" link at the top of this page.

    In the meantime, we will reset the printing system:

    -Go to System Preferences > Print & Fax
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    -Select the sign more to add a printer. Top of the window, Select the default tab . Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

  • Photosmart 6510 "the printer could not connect to the server.

    Hi all.

    Just try to find this sorted hope someone can help.

    I am able to print irelessly of all our devices with no problems at all.

    However, when I click on the control panel applications he repeats me "the printer could not connect to the verification of the server of the internet connection and try again or enter a proxy address.

    I use an Imac with airport wifi router.

    Doing a search in the forums and on the manuals troble shooting pages, nothing seems to work.

    Thanks in advance.

    Let's define an external static IP and DNS address for the printer:

    -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
    -Enter the IP address in a browser to reveal the internal settings of the printer.
    -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
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    -Enter the IP of your router (on the Page of the Network Config) for the gateway.
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    Now, stop the router and printer, start the router, wait, and then start printing.

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  • B210A Photosmart - server connection error and does not connect to the wireless router

    I have problems setting up and to connect my router to my new printer b210A. Everything goes well with the initial configuration, and when asked to connect to the network at the start, it works. Then he said that the printer requires updates, downloads of updates, reboots, asks me if I want to activate eprint and as soon as I said 'Ok', I get a "the server connection error" and it is then no longer connected to the network. When I get out of the "server connection error" screen and attempt to reconnect to the network, he says 'Success', prints a Test report wireless, but never connects.

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    We will set an IP address of the printer with a special focus on DNS domains:

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    Now, stop the router and printer, start the router, wait, and then start printing.

    After that, you will have to redo 'Add printer' using the new IP address.

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    Hello

    Try to use another DNS such as Google Public DNS server and check to see if that can help you:

    Set the DNS server in the printer as follows:

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    You can to set your region of clickign configuration icon, and then select Prefereces.

    Click Set country/region, and then select your location.

    Shlomi

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