Photosmart 5510 - scanning problem; Impossible to establish a session / unable to connect to the computer
Photosmart 5510 was printing and scan OK, but now can not sweep. Printing is OK. Have reinstalled the drivers, reinstalled the software, rebooted Mac and printer. Operating system OS X 10.6.8. Received error message when reinstalling software "com.hp.dmf.DeviceConfiguration.ErrorDomain error-2002", but did not cause of reinstallation of software to fail.
Have you tried everything I can think of... any suggestions?
I did all that, but he also discovered that my macbook has a manually assigned IP address outside the DHCP range, router, so the printer/scanner perhaps could not see it on the network. One or the other or both solved the problem... Thank you!
Tags: HP Printers
Similar Questions
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Printer HP Photosmart 5520: Unable to connect to the computer
I recently set up my HP Photosmart 5520, including with web connected HP services. My laptop immediately after the passage of the printer, I am able to print correctly. However, after some time, the connection between the printer and the laptop is lost and when I try to print, I get an error message:
However, if I send a mail with an attachment to the printer the printer still prints the document. This suggests that it is connected to the internet, but anyway not via WiFi for my laptop. Any suggestions would be welcome.
Hey @mb218,
Thanks for posting in the Forum from HP Support.
I understand that you are experiencing connectivity problems when you use your HP Photosmart e-all-in-one 5520, printer in combination with your Windows laptop. I want to help you with this.
The first thing I recommend you try running HP and Scan Doctor for Windows printing. Click here to install. Ideally, this utility automatically detect and correct problems with the configuration of your software.
If this basic approach is short, I recommend that you click here to access a HP article that provides more details and more intense network troubleshooting steps. In particular, you may find that Solutions 2 and 3 are useful for strengthening your wireless connection.
Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.
Thanks again for your post and have a great day!
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I replaced Vista with a new version of windows 7 64-bit and cannot get my HP Photosmart B109 all-in-one a - m at the end of the installation I downloaded from the HP site. I uninstalled this printer as suggested before attempting the download. He gets to the part where you plug in the power and then the lights on the printer the computer tells me that my USB key is not plugged into it. I tried changing USB website and tested the USB connections and ensure that they work on the computer, but still the same response. The program then continues to stay on the installation of the final software and never complete. Talked with a local tech guy who suggested that you contact because he has no idea.
Hi, thanks for the suggestion. However, I did not upgrade but remove vista altogether. I found the problem after a lot of grief and research - there was a cord that had fallen on the back of the library that was not plugged in!
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Recently, I've made a few copies and then I replaced my color cartridge and when I go to perform the alignment, the alignment page does not seem to be correct and when I go to scan the alignment page, it is not recognized. I can't print, scan or copy anything. I have a Mac and have never had any problems with this printer for 2 years. Help, please. Thank you.
Hey STOL,
Do you use new or refurbished OEM cartridges?
If you reinstall the old cartridge are color better?
Follow the steps outlined in the document below and let me know what you find?
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Original title: Unable to connect to the wireless network
Unable to connect to the network wireless Toshiba Satellite A105 PC running Windows 7. "Windows could not finish repairing the problem because it is impossible to perform the following action. Renewal of your IP address. Works with Windows XP SP2, IE 8.00.6001.18702 file, I think that Version 3. It has been installed on a disk provided by Microsoft after that old installation became corrupt (in the sense of Microsoft technical support.) Before that, wireless network worked well. (So unable to connect to the Internet for updates.) Have tried to change the other settings and different messages acquired when it SHOWS that I am connected but cannot connect because of something to do with the certificate. I don't remember what I did to try to solve this problem in the last days.
I should add that I have tried the solutions of the previous forum on this topic, and none worked.Hi Marilynnla,
Sorry to hear about the bad experience you encounter. Lets see if the network problem can somehow be archived.
Read this article and follow the steps. Lets see if it helps in any way.
How to troubleshoot wireless network connections in Windows XP Service Pack 2(Works for Windows XP SP3 as well)
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Original title: my HP Photosmart 5515 will be OK: print/copy/scan to memory card. BUT...
Running Windows 7, new printer installation, I tried HP site and Instruction Book, uninstalled and Reinstalled.
Same problem each print/copy/scan time.will memory card OK. BUT does not connect to my laptop to scan to the computer wireless or wired, it rises "year error occurred while scanning, please make sure that printer is connected to the computer.
Hello
Method 1:
I suggest you run the automated FIXIT from the link below and.
Diagnose and automatically fix problems printing and printer
http://support.Microsoft.com/mats/printing_problems/
Method 2:
I also suggest you to go through the steps mentioned in the link mentioned below and check.
Scanning problems? Try the HP scan Diagnostic Utility
HP Photo smart 5510 and 6510 e - all-in - One Printer Series - a 'connection error' or "Computer no. detected" Error Message appears when trying to Scan from the printer control panel
See also:
How can I get my PC to see my Photosmart printer of 5515 via my wireless network
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Apple OS update Sierra 10.12 and now unable to connect to the printer to scan. Version of the driver for HP printer is HP inkjet 1 pilot 3.3.2 can someone help me?
Welcome to the HP Forums, it's a great place to get help, find answers and advice,
Thanks for posting your request, I'll be more than happy to help youIf I understand correctly the printer to scan does not work after the recent update of the Sierra,
Don't worry, even if the following document does not mention Sierra, the Apple article will guide you through the steps to scan through
- Image capture
- Overview
- Printers and Fax preferences in system preferences
- Scanner / printer queue
The basics of the Mac: using a scanner
I also suggest to use the Apple Scan while you wait for the HP software update. You can use the link below to confirm that your printer is still compatible with your operating system: software of the printer and scanner for macOS Sierra, El Capitan, Yosemite, and the Mavericks.
For links related, please here.
To troubleshoot the macOS Sierra problems: click here
If the information I provided was useful, give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers!
Good luck. -
My iPhone can connect to the computer via Wifi instead of cable? Because I figured that my head of the telephone cable i have problem if the computer cannot detect my folder after plugging in the cable.
Sync your iPhone, iPad or iPod touch with iTunes using a WiFi - Apple...
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Problem with WiFi connectivity with new Ipad Pro. Unable to connect to the wifi at home. My other devices (mini mac, iphone, iPad 2) all work fine on my wifi at home. I am able to connect Ipad Pro wifi work.
On the Pro iPad, tap settings > general > reset > reset network settings
You will need to re enter your Wi - Fi password.
Then try to connect to your Wi - Fi network.
If this does not help, more available in this support article suggestions > If your iPhone, iPad or iPod touch connects to a Wi-Fi network
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Photosmart IHP 6510 - can't find the USB port to connect to the computer. It is right in front of my face? I can't find a diagram online. do not have wireless capability. With the help of MacPro with Snowleopard.Thanks.
Hello
The usb port is not #22. as seen in the picture. It's in the back of the printer on the side right hiand.
Best regards
ERICO
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Unable to connect to the HP printable applications. 7520e Photosmart printer.
I can't access or manage printable apps on my HP 7520e printer. I get the message error "unable to connect to the server, check the internet connection. My printer is connected to my WIFI with 100% signal. It has a static IP address. I can print with HP ePrint, while on the same network as well as remotely. I have remote access 100% to all the functions of the printer. I checked the updates using the update function printers and I have the latest firmware and updates on my printer. I also put in the manual entries in DNS Server 8.8.8.8 and 8.8.4.4 and I followed all threads to try to solve this problem. I also have errors on the connected HP WEB site preventing access of server certificate. This product using a Windows PC or Safari. It is a different matter, but I was trying to print the pintable apps that are on my printer from the HP WEB site connected.
Fixed a problem!
I decided to reset my printer to the factory settings and perform another installation. It worked! All my printable apps work! Be aware that if you decide to take this route, you will also need to go online to hpconnected.com and add your printer. Simply follow the instructions to Setup printer this impression during installation. You will also lose the printer name of e-mail that has been previously assigned and you will need to create a different, or use a new one that is automatically created. Also as easy advantage to use, does not need to set up my printer with a static IP address or manually set the DNS addresses. After I chose the factory and WIFI selected as my connection, my printer connected to my router immediately. Note: I do not use security on my router. Also, I installed FireFox on my Mac computer and can now browse hpconnected.com without problems.
- Press the key Icon on your control panel and go to "restore default settings", and then select.
- Power cycle your printer.
- Run the Setup program.
- Optional if you have a Mac instead of a windows PC: install FireFox to navigate hpconnected.com that Safari has issues with this site.
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I can't import my script (film) into Adobe Story. The error message says: I am unable to connect to the Adobe servers. Is this a problem with the Adobe?
Yes and no it seems that if the file is a .doc or .pdf, that it does not load properly. But if I bring him in a Final Draft format, it works perfectly.
Adam
Sent from my iPhone
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My cloud of Adobe installer is unable to connect to the animated. No problems with internet... Help, please
Hello
Thank you for using https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html > and all the steps in "troubleshooting connectivity issues.
If necessary, and for any other question, click on through http://helpx.adobe.com/contact.html and so "open" Please use the chat, I to can I part had the best experiences. An employee of Adobe Preran I quote: the chat button is enabled as soon as there is an available to help agent.
Hans-Günter
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Unable to connect to the MKS: the certificate of the remote host has these problems:
Hello
We have a host of ESXi 4 cluster running any vSphere 4.1. Recently, I started to upgrade to update 2 and all the additional fixes. After the upgrade of the vCentre server to the latest version (or maybe before I can't noticed) an of are hosts began to show the following error whenever I tried to connect to the console of any guest on this host.
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It lists any problems at all and no error display in the event log that it simply does not work. I had a prod around the internet and found nothing. I then rebuilt the host to exclude and the problem remains.
Any help would be much appreciated.
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If you can connect to the Console remotely using VMware Infrastructure (VI) Client connected directly to the host, take a look at vmware KB to connect to a remote virtual machine fails with the error: the certificate of the remote host has these problems
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I get a pop up message the first time I open Photoshop CC for the day, "we sorry that we are unable to connect to the server from adobe at the moment..." I followed instructions to turn off my antivirus and firewall, then open it. But the problem still remains. What can we do?
Moved to this discussion in the creative forum cloud download & install.
R.O.B. Please see Sign in, activation or connection errors. CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for more information on how to resolve the error of connection between the computer and our activation server.
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