Photosmart 6500 scan

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• Photosmart C309a - scanning went OSX10.6

  I'm under OSX10.6.1 with an AiO C309a Photosmart. Scan worked very well with the preview and print/fax area were printing and scanning options.

  I tried to install the updated for my so - 4380 series printer drivers print add queue said that the pilots were available from Apple but software update download telling them to come back later. Looking at the HP site I downloaded the latest OSX10.6 drivers for the printer and then install.

  However, in doing so, something has gone wrong with the C309a. OSX10.6 seems more tot recognize the scanner and it will not work with preview or recognize thanks to the Image Capture. I found a new application - scanning HP but that works (what is a new application in a pilot later?) - I prefer to use a snippet.

  How can I go back to what the scanner recognized in preview and Capture of Image? I tried to remove the C309a queue, restart, etc., but OSX10/6 still refuses to acknowledge that the scanner has even thought that it works very well through scanning HP (which I prefer not to have to use).

  Thank you very much

  Have you downloaded the software C309a here?

  Try this.  So who disobeys, uninstall all of the software (Applications, Hewlett-Packard) HP and no more:

  -install the update from Apple here printer driver

  -Installing the HP software.

  I recommend keep it simple and install only the first in the list, if you can get away with it.

• HP Photosmart 7525: Scanning under MacOS Sierra is no longer working.

  Recently upgraded to MacOS Sierra (MacOS 10.12).  Since then, my HP Photosmart 7525 is no longer allow me to save the scans to the computer.  The "Save" button is gray and impossible to be clicked.  He'll copy, print and scan documents, I just can no longer save to my computer.

  When I enter the HP utility > settings > scan settings > scan to the computer, the software scans my system, then gives me an error message that says:

  "Scan of the computer can not be activated.

  The HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/supportand then try again. »

  I completely uninstalled the old driver software (which says that HP should run on any Mac OS after 10.6) and reinstalled the latest drivers that it is compatible for the 10.11 and later.  I always get the same answer.  Printer will print, will copy, will scan, but not save to the computer.

  Yes, I already rebooted one device at a time, and Yes, I disconnected and reconnected all devices in separately.

  What can I try next...?

  Hey there.

  EASY SCAN can be installed, use 1.6.0 - works well with SIERRA.

  Kind regards.

• Photosmart 7520: Scan to email - server connection error

  Apologies for another post on this subject, I worked my way through the various fixes but none have worked.

  Scan to e-mail worked very well - we use it quite regularly. Then, about 3 or 4 weeks, we got our first message "error server connection." I'm not aware of nothing to bud in our home network, where we use the printer.

  A moden is connected to an Airport Extreme (82.1.132.1, DNS 194.168.4.100 IP / 194.168.8.100). The printer is connected wireless. We can print and I see that the printer is registered on the network.

  I tried:

  1 Manual IP and DNS: IP 10.0.1.249, DNS 8.8.8.8 / 8.8.4.4

  2. as stated above, but DNS changed to 194.168.4.100 / 194.168.8.100 - the same as AirPort Extreme

  3. automatic IP (10.0.1.7) but manual DNS (both variants above).

  After each change, I stop, wait and restart the printer.

  Printer series no TH417710CJ05YY

  Firmware ELM1CN1434BR

  Version of the firmware fix 20

  Country/region 31/1

  Any suggestions?

  Thatnks for taking the time to read this post.

  Hello

  My apologies for jumping.

  For HP to feature Web Services, firmware ELM1CN1607AR must be installed for the printer.

  Download and install the latest firmware below, then check for the difference:

  http://support.HP.com/us-en/drivers/selfservice/swdetails/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/model/5286642/swItemId/OJ-113641-5

  Kind regards

  Shlomi

• HP Photosmart 6515 Scan-Advanced_Settings checkbox is not operational for several PDF pages

  HP Photosmart 6515, Windows Vista 32-bit Home Edition,

  HP Photosmart program cannot scan multiple pages in a .pdf file, because the disabled in advanced settings check box does not allow multiple pages to analyze;  not "add files +" button/icon never appears as it does SI Documents-To-E-Mail is selected. ".  It at least shows me the missing button, which never appears in the selection of the PDF Documents.  Box of documents-To-PDF is DOA.

  So I ran the HP Photosmart update under all the programs/HP/update, and it updated and still does not work.  Update says now "up to date".

  -Yes, I tried to Scan-To-Computer, since the touchscreen HP 6515, and he asks me it indeed if I want to scanb another page.  However, it is fast to the time-out that I can't get another page on the glass or even open the cover completely before it goes... after pressing 'Yes' (I want another), "Scan" appears just long enough to tease and taunt me by saying "Ha ha", like Lucy with the football Charlie Brown.  No parameter to control the duration of the waiting period?

  Hello

  Multi-page analysis only supported on 300 DPI or more low-resolution.

  Go to the HP software and select scan a Document or Photo.

  Select the PDF option and ensure that the preview screen is displayed.

  Reduce the resolution to 300 DPI or below and click Scan. then the pages option Add should appear.

  Kind regards

  Shlomi

• HP 6500 scan high resolution works well with the solution Center HP; but is solid black w/imgage software for editing

  I got an OfficeJet 6500.

  If I try to scan a picture at a very high resolution, using an image of image editing software will come out black.

  I can scan the image using the HP solutions, at the same high resolution Center, and the image will scan very well.

  I think there is a setting for the Windows operating system that needs to be adjusted. I know because I had this same problem once before.

  I found the solution to my problem. but my computer crashed and I had to reinstall the full Windows operating system. I lost the changes I had made. It was in January 2011.

  I don't remember when I had the answer to my problem but I thought that I asked the question in the HP forum (it would have been some time in late 2010) and then someone answered with the solution to my problem. But I can't find the post I did then.

  -My operating system is Windows 7, with a 64-bit operating system.

  -The processor is an Intel Celeron 2 .50GHz.

  I would appreciate any help someone can offer.

  Hello JimTrail

  After watching this on the web, it seems that you is maybe to something. From what I found, GIMP uses a lot of resources, especially true for larger images. He isn't able to handle the scanning of an image as large as 4800dpi without additional RAM or virtual memory to compensate for the RAM.

  My suggestion would be to increase the size to the recommended or higher. Out of curiosity how much physical RAM have you? Microsoft recommends that virtual memory for no more than 3 times the amount of RAM installed. See article: change the size of virtual memory.

  You can also see the article below on the Tile Cache GIMP.org.

  How to set your Tile Cache

• HP All in One Photosmart C7280 scan issue with Snow Leopard

  Hello

  I bought my wife a new cool Mac mini. So it comes with Snow Leopard. We use it for our activities with an HP printer all in one Photosmart C7280. Unfortunately the scanner does not work. I did the mistack to install HP driver from the HP website and read after documentation of the HP Web site (probably like all users). So I decided to completely re-installed the machine (as it was new) and follow the installation procedure for HP who, to say that the pilot is coming up with Snow Leopard. After the new re - install, so I installed 10.6.1 patches and last HP driver from the site Web Apple as mentioned in the forum. (version 2.2)

  The printer is correctly detected, but there is no way mak it work the scanner on HP procedures. The scanner is not recognized at all, and the printer configuration window is not appearing the scanning tab as it is supposed to. It seems that the scan part it does not work in one.

  We love HP printer and it will be great to see it fixed.

  My network configuration is very simple:

  -192.168.0.176 is the IP address of the HP printer with 255.255.255.0 netmask

  -192.168.0.106 is the MacMini (3.1) IP address mask subnet even

  All connected using a router D-Link (5 ports).

  Printer/scan function works perfectly on our other Mac systems that are under Leopard. I tried to install Leopard on the new mac mini, but the installation DVD that we have (10.5.4) does not start successfully on the machine. We are so stuck.

  Any help really appreciated

  Jean-Marie

  Hello

  Good news, it worked. But I think that the problem came from the D-Link router that I used. Upnp has been set to allow, and it seems he mistook the discovery of the device. I proceed to turn off and the live showed you me overdrawn the printer on the network. I installed it, and the scanner has been recognized.

  If I turned my back to Activate Upnp, the scan function is dead. Thus, it probably is a problem of compatibility between the leopard to snow and this Protocol. What is strange, is that our whole system of leopard work with upnp enable or disable.

  Anyway thanks a lot for your help!

• Photosmart C4480 scan to iMac with OS 10.6.4

  Improved (strength) of the eMac (OS10.3.9) to an iMac (OS 10.6.4 My Photosmart C4480 print OK, but don't scan - 'scanner could not be initialized. The 'automatically' updated software only once; I've deleted and reinstalled from the original disk, but this did not help.

  If you are using Snow Leopard or Lion and you have the HP software before Snow Leopard (either from a CD not marked as compatible with 10.6 or you recently upgraded to Snow Leopard and had the software HP on your Mac before you upgrade - even if you made a standard from the old software uninstaller or installed new software on top of it) , you must uninstall the software by using the "scrubber":
  
  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt Cmd and click on uninstall< scrubber="">
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish
  
  Restart your Mac
  
  Now reset the printing system:
  
  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Photosmart 5520: Scan to email: server connection error 403 (with app and scan)

  I scanned to send several times than I can count, but a few days ago, I get nothing other than the error "connection server 403 error." I checked the forums and someone said to go into apps and download the application. It did not work. I rebooted and tried everything, which he expects. Yet, nothing. Is this error to do with something outside as the real servers HPs - or is this something internal that I can fix it? I went as far as I can without resetting to factory settings (which I am fearful because I recently had the country code has changed on this issue and do not want to return to the country of origin), someone has any suggestions other than what I've sifted through the forums already?

  Hey @fruitfly20,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that you have some problems with the scan to E-mail on your Photosmart 5520. I can help with that.

  We can try I couldn't see you is to remove and enable web services. To do:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click again on the Web Services.
  5. Click on accept and Yes.
  6. Try scanning to Email.

  I would like to know if it works. If it does please not then let me know and we can try something else. Even if it solves your problems, so please let other users of the forum know clicking on accept as Solution below my post.

  I hope this helps and I hope you have a nice day!

• HP Photosmart 7525: Scan feature installation and configuration on HP Photosmart 7525

  How can I install / set up the scan on the HP Photosmart 7525 function.  I never connected when I bought the printer?

  Hi clipper91,

  Thank you for your answer!

  To find out if you have the full feature software and drivers installed, go to Macintosh HD/Applications/Hewlett-Packard, and then double-click the HP Scan icon. If there is not an HP Scan icon, then the software has not been installed.

  I hope this helps!

  "Please click the Thumbs up icon below to thank me for having responded."

• Printer HP photosmart stopped scanning and desktop icon does not connect either

  I have recently switched to optical fiber for broadband connection.  I reset my printer to the new IP address and the fact that it is connected.  However I'm unable to scan.  I followed the procedures to help so I tried unplugging my firewall (not quite sure how but I disabled my security temporarily) but he has not yet worked.  I also tried double-clicking the desktop icon that is unresponsive.  Help!

  Hi there Sue!

  My next suggestion would be to uninstall the printer, restart the computer and reinstall.

  1. uninstalling the software of the printer (I recommend the method of control panel to uninstall)

  2. restart the computer to complete the uninstall

  3 Click here to download the complete driver. Once the download is complete, installation will start and then follow the on-screen instructions until the printer is completely installed. I hope that eventually you will be able to open the printer from your desktop software and start a new search.

  HP Photosmart full feature software and drivers

  I hope that works, my fingers are crossed for you!

  Let me know the results

• Photosmart C4280 all-in-one: HP Photosmart C4280 Scan features do not work with Windows 10

  S s s s today, there is no drivers for printing or scanning of the utilities on the HP site. I was able to get to join the TRIOUX printer, butttttnosaninfunctions work with the push button on the machine. Also, because I lost the original CD that came with it, I can't scan utilities to work. I don't know that the same CD would work with Windows 10. In any case, HP will be an upgrade of Windows 10 for this printer include the scanning of the functions? Thank you

  Hey @Rong1,

  Welcome to the Forums of HP Support!

  I see you want to use the features of printing and scanning of your HP Photosmart C4280 all-in-One Printer on your computer Windows 10. I want to help you with this today. I'm happy to announce that the full feature software and drivers are available for your printer!  Just pilots have not yet been added under Windows 10 drop-down list on our Web site. However, I will you link to the driver package to install your printer. Please follow the steps below.

  If you use a USB connection between your computer and the printer please unplug this cable now.

  Step 1: Remove the printer:

  We want a clean slate to install your printer on the computer Windows 10. Therefore, I will you ensure that no trace of your HP Photosmart camera does not currently installed on your computer.

  1. click on the Start button

  

  2. type programs and features. If a search does not start automatically, you will need to type programs and features in the area of "Ask Me anything".

  3. click on programs and features to launch the window.

  4. in programs and features, will populate a list of the programs installed on your computer. Please scroll down and find your Camera HP Photosmart. If you see your HP Photosmart listed, click on it and choose Uninstall.

  5 follow the prompts on the screen to complete the uninstallation. Once the uninstall is complete successfully please close programs and features.

  6. then, click on the menu start of new

  7. this time type devices

  8 click on devices and printers to launch the window.

  

  9. in devices and printers are looking for your Camera HP Photosmart. If you see if if please right click above and choose 'Remove' or 'Remove'.

  10. Once your HP Photosmart camera is like showing in devices and printers please click on any device in the list of Printers once just to highlight. Click the print server properties on top

  

  11. click on the drivers tab

  12. search for your HP Photosmart driver. If the list, please click it and choose delete

  13. Select delete the driver only

  14. Select OK

  15 click apply and OK in the print server properties window.

  16. close devices and printers. Please proceed to the next step.

  Step 2: Install the device:

  1. Please click here to download the full functionality of the software and the driver for your printer
  2. Once the download is complete, follow the prompts on the screen to install your printer
  3. If you use a USB cable connection, leave the disconnected cable until the installation program prompts you to connect

  Once installation is complete, please try printing and scanning.

  Please reply to this message with the result of your installation. Good luck!

• Photosmart 7250: Scan to email does not work

  Hello

  all my printers apps work except scanning to e-mail, having connectivity problems. Can you help me please?

  Hey @Sönke,

  Welcome to the Forums of HP Support!

  I see that your 7520 Photosmart e-All-In-One Printer will not connect to the server when using the scan to email app. I can help you with that.

  To resolve this problem:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click web services icon again.
  5. Click on accept and Yes.

  Please let me know what happens after you follow my instructions. If you are able to use the scan to e-mail, click on accept the Solution to help other users find this post. If you appreciate my help, please view it by clicking on the icon of the thumb. You will find two icons below this post.

• Photosmart 6529: Scan to a folder

  Please excuse my lack of knowledge, but seem to be going round in circles trying to find an answer!  It may be a coincidence, but since upgraded my PC to Windows 10, I don't seem to be able to scan to a folder.  The only way is to scan to e-mail, receive email, and then save the scan.  Can someone explain in simple terms how can I select a folder to scan to or even just go in the scanned Documents folder.

  Thanks in advance.

  Thank you very much thank you for getting back to me. I would like you to follow the steps below:

  1. disconnect the USB key if you use a direct connection.

  2. remove the HP Software PS 6520 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all them that software PS 6520 has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your PS 6520 (DO NOT connect USB until the software prompts you to):

  http://support.HP.com/us-en/drivers/selfservice/HP-Photosmart-6520-e-all-in-one-printer-series/5169038/model/5169040

  6. go ahead and print a test page.

  7. do not forget to re activate the computer Scan-to-option

  8. If you are unable to print a test page, run the HP print and scan doctor > www.hp.com/go/tools

  -It has been designed by HP users troubleshooting and problems characteristic needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• Photosmart 7525 scan to mac... Help!

  I recently bought an iMac (OSX 10.9.4) and a HP Photosmart 7525 e-all-in-one printer.  The print and fax work fine, but I can't scan to my computer.

  I installed the HP software on the HP download site, but I always get a message on the printer that says "any computer" how to fix this?

  Hi @mfspectrum,

  I see by your post that you are unable to scan. I can help you with this.

  Enable the analysis of parameters of the computer. A "no computer detected" or "Connection error" message while scanning. Go to Solution two: check the Scan to the computer, the first step setting: check the Scan to the computer setting.

  Check the name of the driver that is installed by the printer. Airprint driver could be installed instead of the printer driver. (usually by default, Airprint)

  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen should display the name.

  If the name of the printer indicates Airprint, then it of the Apple drivers, remove it and add the name of the printer back in the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  Try and start a new search.

  If you need help, let me know.

  Good day!
  Thank you.