Photosmart C410b to Google Cloud Print connection problem

HP Photosmart Premium C410b

Windows 7 64 bit

Error message: could not obtain information on HP printer

Looking through the posts on the Board of Directors, this seems to be a recurring problem...

I configured my printer with a new e-mail id in ePrintcenter, and security is currently set to "anyone can print".  However when I try to register the printer with Google, I get the above error message.  I have tried several times over the past two days and removed and re-enabled Web Services on the printer and reregistered on ePrintcenter twice.

Any help is welcome.

I saw this happen in the past, and it's not just you so it won't be connected to your account or eprint address specifically. How many days it has been produced for you? The last time this happened it has been resolved after about 3 days.

Tags: HP Printers

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