Photosmart C6280 all-in-One: C6280 automatic two-sided

Since Windows 10 has been installed, whenever I try to print I get a box saying Automatic Two - Sided Printing Module missing, by the following text:

The document has been configured to print by using the Automatic Two-Sided Printing Module, but module is not installed in the device.

The document will be printed recto.

I installed the latest HP drivers and Windows 10 updates are up-to-date.  I had no problem when using Windows 7 before upgrading Windows 10.

Thanks for your help.  HP print and Scan Doctor made a test print OK, but not the other, he advised me to uninstall and reinstall the software.  I uninstalled and then reused HP print and Scan doctor - he told me I didn't have the latest version of the software and allowed me to download and install it, I did (after a lot of problems with my connection broadband 295 MB download).  Run HP print and Scan Doctor - everything is OK.  I tried to print (from MS Word) and personalization, no message about duplex.  Hooray!

Tags: HP Printers

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