Photosmart C7180 wireless radio not

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• Printer HP Photosmart C390a - wireless radio does not

  I need help with my HP C390a Photosmart Premium all-in-one printer. Suddenly, the other day he lost, it's a wireless connectivity and I have tried everything I can think of to get it to work - printing and Scan doctor, uninstall the printer and reinsert (2 or 3 times), re-starting the PC, the modem-router and the printer etc several times and nothing works. The printer will print when connected by USB but I have run the wireless network Test and it shows that the "Wireless is WE ', but the ' Wireless works is to FAIL. This explains why I can't get the Wireless Setup Wizard to work. She is saying that he is now "looking for wireless routers", but just keeps looking forever until I have cancel it. Also the small wireless icon which was on the home screen of the printer in the top middle (next to the bluetooth icon) has disappeared. Although mysteriously, small blue wireless light on the far right of the keyboard printer stays on. In any case, I really like this printer but I need a wireless, wired not only, so I would appreciate any help I could get with this problem.

  Oh, I forgot to tell you, I also can I made things worse by selecting two default settings of the printer (when nothing else worked), they were: 'Restore the default network settings' and under Tools "restore default settings".

  Here's the rest of the details on my PC-

  I have a hp Pavilion dv6 - 2057cl computer laptop running Windows 7. Our internet provider is Bright House and we have a cable/modem that works well with this printer for the last 3 months.

  As I said, any help will be appreciated.

  Thank you.

  Hello Carol_in_FL,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I understand that your wireless network no longer works on your Photosmart C309a. In the report, it seems that the wireless radio is not working.

  I suggest you then call HP Technical Support to see other possibilities for you, as a replacement or a recovery.

  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

   

  Kind regards
  

• HP Photosmart 5520: wireless radio does not

  I can't connect to my router. I run a wireless network test and he said that WE wireless... PASS, but he also said "the wireless radio does not work, contact HP support.

  Please advise...

  Not good.  It seems that your radio wireless the printer is dead.  If the unit is under warranty, you need to call HP.

  What you can do, is get a USB print server and convert the USB connection to a wireless connection.  However, check the prices on these devices because it may be better just to get another printer because they are so cheap.

  Or just use your USB connection.

• Photosmart 6510e wireless radio does not

  So far, I've only used the printer connected to a PC with a USB cable. I wanted to be able to print wireless with a laptop and tried to change the configuration of the printer by using the utility in the Help Center.

  I received a message that the connection could not be made and to contact HP support. Unfortunately the warranty failed in September last without having tried me the wireless connection.

  From the screen of the printer, I printed Test results wireless network which said that ATTENTION the wireless radio does not work. Contact HP support.

  This would involve replacing a part and how big a job is? I did a number of repairs on the equipment myself before.

  Hello elainetw,

  Please try the below mentioned steps...

  1 > while the printer is turned on, button on the wireless on the screen of the printer icon.

  2 > then press the DEFAULT NETWORK

  3 > after awhile, turn the printer off. Wait 30 seconds. Power to the printer.

  4 > press the icon on the screen of the printer and then wireless active wireless Radio.

  5 > now hit the 'Test of Wireless Print report' and enter the values for ON Wireless, works wireless and wireless network detected.

• Photosmart 6520: Wireless does not work for HP Photosmart 6520 on 5G, but works on 2.4

  my all-in-one photosmart 6520 connects wireless network 2.4, but does not recognize nor can I manually get to recognize the 5 G wireless. I have 2.4 to print. This printer not 5 G is compatible? or is there a way to force it to recognize and work with 5G?

  The Photosmart 6520 wireless works on 2.4 GHz channels, it does not support 5 GHz. If your router supports both it should be possible to set up to allow communication between the computer on the 5 GHz access point and the printer on the 2.4 GHz band.

• PhotoSmart HP 7520: HP Photosmart 7520 - Wireless Radio seems to be dead

  Is no longer, the printer connects to the network.  Tried the power supply market, tried to restart the router, etc.  Tried resetting the network settings of the factory.  Nothing has worked.

  Print a page of diagnosis and high says:

  WARNING: The wireless radio does not work.  Contact HP support.

  In the results of Diagnostics - Wireless Wireless section working watch FAILS.

  The printer worked fine for about a year, nothing has changed in my network or on the printer.

  Yes it seems that your wireless radio has failed. What you can do, is get a USB print server and convert the USB wireless.

• HP PhotoSmart D110 - Wireless work not at all

  I can't believe it! I bought a PhotoSmart D110 and it worked fine for 3 months. Now, I'm very frustraded. Whenever I need to print something from any of my computers at home wireless, I need to put the printer off, wait a few minutes and turn again. Then I print 4 pages and I need to do it again. So annoying!

  I've tried everything! Reinstalled the drivers on my MacBook. Reset the factory settings on the printer control panel. Update the firmware of the printer. Update my firmware wireless (which is a Linksys EA-2700).

  I don't know what else I can do about it.

  I did research on many Foruns on the internet for some tips and there are tons of people complaing to the same problem, not only on this model, but also a whole bunch of other HP printers.

  And yuou know what... There is no response from your HP.

  Common CV, you used be better! What is going on? Not sure how to solve the problem of your customer! You sell a "disposable" printer that only works for 3 months?

  What should I do? Buy another printer? If this is your solution, do not expect that I will be your customer again!

  Rembember that 'no response' is the worst response you can give to your customers!

  And don't be afraid of social media... Open your Facebook Page for people to post their opinion. Or at least send a response when someboday tweet @HP... I'm still waiting!

  Looking forward to hearing from you SOON with a solution!

  Hey, thanks for your response.

  I tried to do, but it did not work, however I found another way and until now my wireless works. Finnaly.

  Here's what I did on my Mac.

  (1) on my system preference, I clicked on the icon 'Print & Scan'. I remove my printer by clicking the (-) signal. Just for the record, I didn't uninstall the HP printing software, but clearly myself as I got the latest version (as you mentioned in your response);

  (3) I printed my HP printer (directly) config page on the Panel. To find the IP address of my printer.

  (2) I click on the (+) sign of the signal, and then I clicked on the option "add a printer or a scanner. On the prompt box, I chose the "Intellectual property" tab (with a globe);

  (3) on the address field, I inserted my IP address of the printer (the same that I found on the page that I printed on my printer).

  (4) HERE IS THE MAGIC: on the Protocol drop-down list there are 3 options: "IPP", "LPD" and "HP Jetdirect - taken.

  YOU MUST CHOOSE "HP Jetdirect - Socket" - it's Important for a configuration of the House, okay?

  (5) waiting-I left empty

  (6) name = name of my printer 'HP Photosmart D110' but you can add what you want

  (7) location = you can leave it blank. I added "Home".

  (8) use = assigned automatically

  (9) i clicked on 'ADD '.

  (10) may be another box will ask you to select a driver to associate with your printer. In my case, I choose "HP Photosmart D110 series.

  FACT!

  Now, it's work and I hope it lasts forever!

  I hope this helps others with the same annoying problem.

  And HP, please make our lives easier! Create a better explanation or software that make it happen automatically.

  

• Photosmart C4780 wireless do not print wireless

  The basics - old iMac dual core, new Macbook (both with Snow Lepoard 10.6.1,) relatively new Airport Extreme, new printer 'Wireless' Photosmart C4780.

  Installation/set up progresses to a point, then I get the message "network unavailable. The selected WiFi network is not in range of the aircraft. "The 'device' the C4780 sits 3 feet between the router and showing the strength of the signal higher of all networks in the region.  [BTW - the new Macbook would work wireless from time to time until people e-mail tech support HP's suggestion, I have made an adjustment to the configuration of the router.  Now it works again even if the router settings are returned to their default value.  When you attempt to print wireless from a computer, the printer says it is offline.  I talked to Apple support and they advise that if I can get the IP number of the HP printer, I should be able to configure the printers to work.  HP technical support 'Chat', explains the IP number is assigned by the router.  I've given up o HP Webcam live tech support after being on hold for over a half hour, twice.  HP support 'Chat' is almost exclusively oriented Windows and they send me to technical support of HP "e-mail", which sends an email per day reiterating I already took action.  Sorry for the rant, but this forum is my last hope.  Can someone help me? What can I do to get this working?

  Have you deleted and added the printer in the print queue? Let's try it:

  -Sys Prefs, Print & Fax
  -Select the printer in question and click the sign less down the list
  -Select the sign and add it again.

  If this does not work, do the same thing, only instead of the second stage, right (control), click the box of the print queue and select Reset Printing System.

• HP7250 AIO - wireless radio not - how to fix this?

  Hi there; I had this problem a while ago and I thought it was fixed for good. Could someone tell me how to do it again. I know that it was a matter of now pressed a button on the printer while pushing the other.

  Turn the printer off.  Maintain the # and 6 keys while a few seconds then back on.

• HP ENVY 7640: wireless radio does not want 7640

  Buy this printer recently worked for about 20 minutes.  The printer says THE WIRELESS RADIO NOT FUNCTIONING.  Advice or should she be returned.

  Hi @HAYHEATH,

  Thank you for visiting the Forums from the HP Support! I see that you have found a "Wireless Radio does not" error message on your new HP Envy 7640.

  Contact our technical support HP 800-474-6836 because this can be a hardware problem. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

• J6480 wireless radio does not

  When I ran the test wireless report, she returned with an error wireless radio not working do not, contact hp support.  I'm out of warranty, I should buy a new one or can it be repaired?

  The printer turned on, unplug the power cord at the back of the printer for 30 seconds approximately.

  If it does not, on the front of the printer, go to settings > network and network by default.

• Color printer HP Photosmart C7180 bad printing

  HP Photosmart C7180 printer does not print the correct colors. All color cartridges are ink. Self-test page print the shows reddish brown in black, dark blue area in zone yellow, nothing in the light areas of cyan, and cyan and clear blue stains in the light areas of magenta and magenta. All the printed words on the page are black.  The printer gives no error code word. The problem started by printing all color in green areas. The printer has a wireless connection for my HP computer, which is running MS Vista.

  Hello

  You can try the suggestions in the troubleshooting document following the link:

  http://support.HP.com/us-en/document/c00720626

  I hope this helps.

• Photosmart Premium Fax c309 Series all in one printer Wireless Radio does not work

  Some time before, the radio on my Photosmart Premium Fax c309 series wireless all in one printer stops working.

  With a wireless network test:

  Wireless is on (but light indication only is not lit)

  wireless network card has failed

  "The wireless radio does not work.  Contact Hp support.

  Any help would be greatly appreciated!

  Thank you

  Smithb2

  Hi smithb2, welcome to the forums there.

  I saw your post on the wireless radio does not not on your model Photosmart C309.

  I did some research and came across this post in the community that seemed to have worked for others with the same problem.

  Re: Without the printer wireless radio does not

  I hope that helps!

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a great Thursday

• HP Photosmart c309a network wireless radio does not. printer no longer sees (network)

  My Photosmart c309a printer is not ALL networks.

  -using the windows Vista

  -four portable wireless maintain excellent connections to the home network

  -a the recent failure of electricity, but all computers domestic mobile re-login to the network;

  -a ran HP wireless network Test Report which shows wireless "On", but "The FAILURE" of wireless work;

  -diagnostic report also shows wireless radio does not. and I have to contact HP support.

  So far, I took the following measures:

  -stop the entire network (Linksys router)

  -unplugged and replugged the printer and router

  -set factory default printer

  -all I can think (but go ballistic)

  I have a similar problem, except that my 309 a link but if it is idle for a few moments he log out and have to stop and reconnected or reset using the configuration menu.  Contact with HP said that HP is aware of the problem but that he has no intention to post a fix and the problem is inherent in most of their printers...  Techrep indicated that the best solution to get a new printer.  I recently bought a Canon all-in-one and it works as advertised.  I always use my HP in a wireless mode, but you need to restart after each impression if more that a few short minutes between printing.  Sorry I'm no help, but just passing on what HP says about this printer.

• I have a hp photosmart c7250 all-in-one wireless radio does not work

  I have a HP Photosmart C7250 all-in-one and the Wireless does not work.  When I try to go through the wireless configuration wizard, the test report shows the following - 'the wireless radio does not work.  Contact HP support.  Can you help me?

  We will reset the printer.  Turn the power off, hold it # and 6 keys all on again.  Go to Configuration > network > wireless network Test later to see if it worked.