PhotoSmart HP 7520: HP Photosmart 7520 - Wireless Radio seems to be dead

Similar Questions

• Printer HP Photosmart C390a - wireless radio does not

  I need help with my HP C390a Photosmart Premium all-in-one printer. Suddenly, the other day he lost, it's a wireless connectivity and I have tried everything I can think of to get it to work - printing and Scan doctor, uninstall the printer and reinsert (2 or 3 times), re-starting the PC, the modem-router and the printer etc several times and nothing works. The printer will print when connected by USB but I have run the wireless network Test and it shows that the "Wireless is WE ', but the ' Wireless works is to FAIL. This explains why I can't get the Wireless Setup Wizard to work. She is saying that he is now "looking for wireless routers", but just keeps looking forever until I have cancel it. Also the small wireless icon which was on the home screen of the printer in the top middle (next to the bluetooth icon) has disappeared. Although mysteriously, small blue wireless light on the far right of the keyboard printer stays on. In any case, I really like this printer but I need a wireless, wired not only, so I would appreciate any help I could get with this problem.

  Oh, I forgot to tell you, I also can I made things worse by selecting two default settings of the printer (when nothing else worked), they were: 'Restore the default network settings' and under Tools "restore default settings".

  Here's the rest of the details on my PC-

  I have a hp Pavilion dv6 - 2057cl computer laptop running Windows 7. Our internet provider is Bright House and we have a cable/modem that works well with this printer for the last 3 months.

  As I said, any help will be appreciated.

  Thank you.

  Hello Carol_in_FL,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I understand that your wireless network no longer works on your Photosmart C309a. In the report, it seems that the wireless radio is not working.

  I suggest you then call HP Technical Support to see other possibilities for you, as a replacement or a recovery.

  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

   

  Kind regards
  

• HP Photosmart 5520: wireless radio does not

  I can't connect to my router. I run a wireless network test and he said that WE wireless... PASS, but he also said "the wireless radio does not work, contact HP support.

  Please advise...

  Not good.  It seems that your radio wireless the printer is dead.  If the unit is under warranty, you need to call HP.

  What you can do, is get a USB print server and convert the USB connection to a wireless connection.  However, check the prices on these devices because it may be better just to get another printer because they are so cheap.

  Or just use your USB connection.

• Photosmart 6510e wireless radio does not

  So far, I've only used the printer connected to a PC with a USB cable. I wanted to be able to print wireless with a laptop and tried to change the configuration of the printer by using the utility in the Help Center.

  I received a message that the connection could not be made and to contact HP support. Unfortunately the warranty failed in September last without having tried me the wireless connection.

  From the screen of the printer, I printed Test results wireless network which said that ATTENTION the wireless radio does not work. Contact HP support.

  This would involve replacing a part and how big a job is? I did a number of repairs on the equipment myself before.

  Hello elainetw,

  Please try the below mentioned steps...

  1 > while the printer is turned on, button on the wireless on the screen of the printer icon.

  2 > then press the DEFAULT NETWORK

  3 > after awhile, turn the printer off. Wait 30 seconds. Power to the printer.

  4 > press the icon on the screen of the printer and then wireless active wireless Radio.

  5 > now hit the 'Test of Wireless Print report' and enter the values for ON Wireless, works wireless and wireless network detected.

• Photosmart C7180 wireless radio not

  Hello

  I have a Photosmart all in last year, and it worked very well on my laptop under Windows XP and my desktop running Vista. A few months ago wireless to the printer stoped working all together.

  When I try to run the wireless network wizard in the configuration menu of the printer, it seeks a router but can't find one, I use the same router (Beling G MIMO 54 Mbit/s) as when the printer was first work and no settings have been changed. The router is within 5 feet of the printer and the printer indicates the blue wireless on the front light.

  I printed out a Test of the wireless network and "Radio On" appears as the COLLAR but "Radio working" is presented as FAIL

  Any help would be appreciated

  We will reset the printer before you declare us dead.  Turn off the printer, hold it # and 6 keys all restart.  Now, run the wireless test again.   If it fails this time, radio has failed.

• Photosmart Premium Fax c309 Series all in one printer Wireless Radio does not work

  Some time before, the radio on my Photosmart Premium Fax c309 series wireless all in one printer stops working.

  With a wireless network test:

  Wireless is on (but light indication only is not lit)

  wireless network card has failed

  "The wireless radio does not work.  Contact Hp support.

  Any help would be greatly appreciated!

  Thank you

  Smithb2

  Hi smithb2, welcome to the forums there.

  I saw your post on the wireless radio does not not on your model Photosmart C309.

  I did some research and came across this post in the community that seemed to have worked for others with the same problem.

  Re: Without the printer wireless radio does not

  I hope that helps!

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a great Thursday

• HP Photosmart c309a network wireless radio does not. printer no longer sees (network)

  My Photosmart c309a printer is not ALL networks.

  -using the windows Vista

  -four portable wireless maintain excellent connections to the home network

  -a the recent failure of electricity, but all computers domestic mobile re-login to the network;

  -a ran HP wireless network Test Report which shows wireless "On", but "The FAILURE" of wireless work;

  -diagnostic report also shows wireless radio does not. and I have to contact HP support.

  So far, I took the following measures:

  -stop the entire network (Linksys router)

  -unplugged and replugged the printer and router

  -set factory default printer

  -all I can think (but go ballistic)

  I have a similar problem, except that my 309 a link but if it is idle for a few moments he log out and have to stop and reconnected or reset using the configuration menu.  Contact with HP said that HP is aware of the problem but that he has no intention to post a fix and the problem is inherent in most of their printers...  Techrep indicated that the best solution to get a new printer.  I recently bought a Canon all-in-one and it works as advertised.  I always use my HP in a wireless mode, but you need to restart after each impression if more that a few short minutes between printing.  Sorry I'm no help, but just passing on what HP says about this printer.

• I have a hp photosmart c7250 all-in-one wireless radio does not work

  I have a HP Photosmart C7250 all-in-one and the Wireless does not work.  When I try to go through the wireless configuration wizard, the test report shows the following - 'the wireless radio does not work.  Contact HP support.  Can you help me?

  We will reset the printer.  Turn the power off, hold it # and 6 keys all on again.  Go to Configuration > network > wireless network Test later to see if it worked.

• wireless radio has stopped working - HP PhotoSmart C7280

  My wireless connection has begun to fall suddenly after 2 years.  I made no changes to my system.  I did the 6 # and # 9 and now I can't even all a wireless connection. It just says: my wireless radio does not work.

  Turn the printer off.  Hold it # and 6 keys all on again.  If this does not work, try # and 9 keys.

• Photosmart c7280. wireless network.

  Photosmart C7280 has been active in a wireless network.  then the injury signal.  Diallo said that radio is on.  Radio has failed the test of work.  Is there a way to reset the radio.  or to solve this problem, if the radio is shot?  If connect us printer directly into the router instead of the rest of the network wireless access to the printer in this way?

  Thank you.

  Connect the printer with Ethernet is a great alternative and any computer can print, no matter how they are connected to your home network.

  If you want to try to reset your printer to retrieve the wireless radio: turn the printer off, hold it # and 6 keys while and shortly after having again.

• Photosmart 6520: Wireless does not work for HP Photosmart 6520 on 5G, but works on 2.4

  my all-in-one photosmart 6520 connects wireless network 2.4, but does not recognize nor can I manually get to recognize the 5 G wireless. I have 2.4 to print. This printer not 5 G is compatible? or is there a way to force it to recognize and work with 5G?

  The Photosmart 6520 wireless works on 2.4 GHz channels, it does not support 5 GHz. If your router supports both it should be possible to set up to allow communication between the computer on the 5 GHz access point and the printer on the 2.4 GHz band.

• HP Photosmart Premium: Wireless printing

  Photosmart Premium Wireless with Windows 8.1

  Recently, when you want to print from attachment of email for example, I have to save the document, and then go to the list of documents computor, choose the document and print it.

  Why is there no direct printing of the attachment?  He was originally.

  Hi Diane235,

  Thank you for answering my questions!

  The problem could certainly be with Google Chrome, I've seen that happen before.

  I would try to print from other programs to check. Again, please try to print something just to see if the printer prints Notepad or Internet Explorer. If so, then we will know with certainty whether or not the problem is with Google Chrome.

  I hope hear from you soon!

• Photosmart 5510 - wireless Mac - printer offline

  Hi there, I am trying to print from a Mac again photosmart 5510, wireless is connected, tested printing via an ipad - runs like a dream.  Unable to print message error "printer is off-line" laptop (Mac 10.7.2), the printer is not connected.  Printed with a cable but I can't via wifi. Have checked all troubleshooting tips, no luck.  advice is appreciated

  Download and install this: http://support.apple.com/kb/DL907

  Reset the printing system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• My printer Photosmart D100a wireless continues to change the IP address when the router reboots.

  My printer Photosmart D100a wireless continues to change the IP address when the router reboots.

  Another idea is to unnstall HP software (using its uninstall program), then restart your PC.  Finally, download the latest version of the software for your printer from the "Support & drivers" link at the top of this page.

  Meanwhile, keep your antivirus operational.  The installer configure it for you during the installation of the printer.

• Photosmart C4380 - wireless connection stops my wi fi connection

  Hello

  I have a problem with my Photosmart C4380 wireless. In recent weeks, I have a new router from fi wi for internet connection. The problem starts if I want to print a document: if I connect to the printer my Internet stops. In addition, if the document to print is a picture it is all purple but I don't know if it's a question of color or if it is because the problem of connection. When I put the memory card directly into the printer, I could see a picture printed even if had still some purple color in it.

  Anyway, my first problem to resolve is the connection problem. How can I make two connections (PC to the printer) and PC to the router work together?

  -Operating system: Vista Edition Home Premium - Service pack 2

  -Wireless (PC to the printer) and PC to the router

  -Do not get the error message. Just to lose internet connection

  I hope you can help me because I don't really know what to do.

  Thank you in advance,

  Good bye

  Fabio

  You said you have a connection Printer to PC and PC to Router. That is not how this printer should be connected. There are two types of home network connectivity No.1 Wired network is ethernet cable from printer to router. You should also have an ethernet connection from the router to the pc. In this type of connection the router is called the access point which enables communication wireless from a wireless capable device like a Laptop. The printer is now on a wired network No.2 Then there is purely wireless - no wires involved. By the way, a USB connection is not a wired connection. USB is independant and has nothing to do with home networking. As far as I know, this printer uses a usb cable for wireless installation only. While installing the printer select wireless and continue. The printer will not be found, click continue and you should be prompted to temporarily connect a USB cable. When device discovery is complete you will be prompted to remove the USB cable. Then the installation will test the wireless connection and that should complete the installation. I would suggest a complete uninstall using level 3 uninstall found on cd or download files Util\CCC\uninstall L_3, Do Not use L_4. This doc c01122127 found at HP.com has a video showing screen shots during the install process I have described above.
  

  Good Luck